Have eaten here many times and always happy with the food. However just called in a take out order. Phone etiquette of person taking order was horrible. Never repeated my order back to me so I wasn't 100% sure I would get what I ordered. Then he hung up the phone while I was in the process of trying to give him my name for the order.
I had requested extra sauce for the spring roll appetizer, a container of Hoisin Sauce and one of the siracha hot sauce.
My wife was picking up the order while she was out on another errand. She had to call me to make sure the order she picked up was ours since there was no name associated with the order. And I heard her ask the person at the drive thru if they packed the extra sauces requested, while I was on the phone. She got home and guess what - No extra sauce. In fact the spring roll sauce was about half of the little container, which is less than I have received before when I didn't request extra. The hoisin was less than a teaspoon, placed in a two table spoon contianer, and there was no sirach hot sauce at all.
Good food but not nearly worth the two trips it takes for them to get the order right.
Far too many places to go that apprteciate Good Service to waste your time on this place.