We had always had pleasant stays at this facility, but this time you let us down. I had reserved for a double downstairs at least a month ahead. I did not know I needed to say we are handicapped--bad knees and bad back. We had 3 adults and a child with Down's Syndrome. All the downstairs rooms were gone. We spent a miserable night in the room that had one queen bed, and one sofa sleeper. There were a number of single rooms empty. Under the circumstances and the fact that we have been regulars for the last two years, I feel we should have been offered two singles. The sofa bed was very uncomfortable for senior people with a number of problems like bad knees and back problems.
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- Also Known As:
- Microtel Inn And Suites
- Longview Microtel