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“Great Price,Great Location,Great Service, Excellent Stay”

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Hawthorn Suites by Wyndham Longview
Ranked #25 of 34 Hotels in Longview
Gilmer, Texas
1 review
“Great Price,Great Location,Great Service, Excellent Stay”
5 of 5 bubbles Reviewed November 9, 2013

My husand's "new" employer chose Surburban Stay for his home away from home.Little did we know he would be staying 8 months, I stayed the last month, along with our 2 large dogs making them a Pet Friendly Hotel.I was in disbelief at what we got for 40.00 a night.It had 2 very comfortable queen beds,flat screen TV, full kitchen(stovetop,microwave,full refrig,dishes).Maid service once a week ,more if you needed it for a small fee.They also have a Laundry,a small Gym,a Swimmimg Pool,and a Pergula with Picnic Taybles and a Grill (they have the Grililing Utensils at the front desk) A buisness center is available along with free coffe every morning in the lobby....
With all of that who needs to leave your room...but when you do the location is Ideal..any place you would ever need is at your finger tips..multiple restuarants..shopping..movies ..hospital nearby
Staff have gone out of their way to help with anything we need..Very attentive.
All in all I would have to say our stay has been Excellent.

Thanks Paul your a great facility manager

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EileenP64, General Manager at Hawthorn Suites by Wyndham Longview, responded to this review, December 14, 2013
Thank you for taking the time to review our hotel. I am happy to hear that you enjoyed your stay with us. We take pride in making our guests feel at home. Welcome to the Longview area!
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122 reviews from our community

Traveler rating
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    16
    11
    18
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45
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Ardmore, Oklahoma
Level Contributor
104 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed October 20, 2013

Let me tell you, I got this room on a Saturday night for $41.99. I thought, how bad could it be. Me and my wife were shocked at how nice and clean this place was. Our room came with a kitchen and queen bed, flat screen tv. Very nice. Ice machine on every floor, fast elevator, Didn't use them, but has pool, grill, laundry and exercise room.

Lots of restaurants and shopping in the area.

Couple negatives...The big hill you go down from the main entrance, if you have a low profile car, park in the parking lot and walk in, do not pull up to main door, you will scrape your bumper. The tv, you have to scan through tons of channels that you don't get to find a channel.

Well worth the $$ though

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John726
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EileenP64, General Manager at Hawthorn Suites by Wyndham Longview, responded to this review, December 14, 2013
Thank you for taking the time to provide feedback regarding your stay with us. I apologize that there was an issue with your television channels. As General Manager I can assure you that the issue has been corrected. Receiving feedback, good and bad , helps us meet the needs of our guests. I hope you will stay with us again on your next visit to Longview.
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Decatur, Illinois
Level Contributor
223 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 bubbles Reviewed October 14, 2013

Since I was going to be in the area for several weeks, I went with this facility due to the lower rates and the fact that it included a sink, stovetop, microwave, dishes and full frig). It was a fairly new facility in the area and seemed like a good deal. The pool was small and outside. They have a once a week cleaning policy and for a small fee you can have your room cleaned more often. The sheets on my bed were yellowed and stained. This is not somewhere I plan to return to or recommend.

  • Stayed September 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank GeraldH35883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EileenP64, General Manager at Hawthorn Suites by Wyndham Longview, responded to this review, December 14, 2013
Thank you for taking the time to post your most recent experience at the Suburban Extended Stay of Longview. As the manager of the property it is very important to hear your feedback. I apologize for the condition of the sheets in your room. I have personally followed up with your concerns to insure that other guests do not have the same issue.

We appreciate your feedback and hope that you come back to The Suburban Extended Stay when in Longview.
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Travelers are raving about these Longview hotels

Longview, Texas
1 review
4 of 5 bubbles Reviewed October 1, 2013

As we were relocating, we chose this hotel to bridge the "gap" between closings. The staff was very accomodating and quick to respond to any of our requests. The hotel was clean and well kept. Everything was new and in great working order. The only drawback was that the pool was closed randomly for various reasons throughout our weeklong stay in August (with 3 kids). So we were a little disappointed but not heartbroken. We would stay again.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EileenP64, General Manager at Hawthorn Suites by Wyndham Longview, responded to this review, December 14, 2013
Thank you for posting your comments on Tripadvisor.com. We are glad you and your family enjoyed the facilities while making The Suburban Extended Stay Of Longview your "temporary home."

Thank you again for sharing your feedback and welcome to our wonderful town!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abilene, Texas, USA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 27, 2013

Just got home from 2 nights in Suburban Extended Stay in Longview. This is our 2nd time to stay here. We have stayed in several other hotels in Longview and in our experience this is the best. Large comfortable room, stove, microwave and a real refrigerator with a big freezer. The a/c worked great! The front desk was extremely kind and helpful. We will stay here on our next trip to Longview. The only negative is there is no free breakfast but Jack in the Box is next door. 5 Guys Burgers is just across the street and their burgers are way better than average.

Room Tip: Great place to stay!
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KineyDean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EileenP64, General Manager at Hawthorn Suites by Wyndham Longview, responded to this review, December 14, 2013
Thank you for your wonderful feedback about our hotel and especially our staff, they will appreciate your review. We strive to provide all our guests with the best service possible.

We look forward to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ellijay, Georgia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed August 14, 2013

Nearly new facility in excellent condition. Friendly staff. Good location at 4th St. and Loop 281. If you are eating in your room, beware that silverware and dinnerware are minimal, but the front desk will provide more. Also, this hotel uses duvet bed covers which some people may find too warm in a TX summer.

Room Tip: Side facing Loop 281 gets much less sun exposure.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brother-Bobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EileenP64, General Manager at Hawthorn Suites by Wyndham Longview, responded to this review, December 14, 2013
Thank you very much for sharing your experience. We are delighted you chose to stay with us and couldn't be more pleased to hear how much you enjoyed your stay. We look forward to welcoming you back to the Suburban Extended Stay of Longview.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 10, 2013

The staff is friendly,the rooms are clean and very homelike. Will definitely return. Probably the most cleanliness, suitable, and comfortable hotel I've stayed at in Longview in awhile. Hope suburban continues having smoking rooms because its really convenient for smokers.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Allison9108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EileenP64, General Manager at Hawthorn Suites by Wyndham Longview, responded to this review, December 14, 2013
Thank you for taking time to review us and thank you for your great rating! I am delighted to hear that you enjoyed your stay with us! We take pride in your kind feedback which has been shared with the entire staff. We look forward to serving you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Longview

Property: Hawthorn Suites by Wyndham Longview
Address: 3211 Hotel Way, Longview, TX 75605 (Formerly Suburban Extended Stay Hotel)
Phone Number:
Location: United States > Texas > Longview
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 34 Hotels in Longview
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hawthorn Suites by Wyndham Longview 2*
Number of rooms: 117
Official Description (provided by the hotel):
Stay at the center of all the action at the newly built Hawthorn Suites by Wyndham Longview hotel. Among hotels in Longview, Texas, our location is nearby top area attractions such as Maude Cobb Convention Center, and convenient for families visiting loved ones at LeTourneau University, Good Shepherd Medical Center and Longview Regional Medical Center. East Texas Regional Airport (GGG) is also within easy driving distance at about 12 miles away. Whether you are looking for extended stay hotels in Longview, TX, or are simply stopping in for a quick visit, our hotel offers well-appointed guest rooms with free high-speed WiFi, flat-screen HDTV, work space and sitting area, as well as a fully-equipped kitchen area with microwave, stove and refrigerator. Onsite facilities include guest laundry, outdoor swimming pool, business center, grill area, fitness center and sundry shop. Each morning we provide a delicious free continental breakfast. Reserve your room online today and bring your children up to age 17 with you for free, as well as your pets for a nominal fee. ... more   less 
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