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“Excellent hotel”

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Comfort Inn & Suites
Ranked #15 of 35 Hotels in Longview
Certificate of Excellence
Reviewed March 6, 2014

Busy nights, hotel was fully booked due to inclement weather, ice storm, power outages. Good thing I had a reservation ahead! The hotel appears to be much newer than it is, which speaks well of the staff and management. Very nicely appointed room and excellent breakfast (real scrambled eggs instead of those flat round things from a microwave) and a very helpful and courteous front desk and staff.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Best Western
Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave B, General Manager at Comfort Inn & Suites, responded to this reviewResponded March 7, 2014

Sir George, we really appreciate you sharing your experience at the Best Western Regency Inn with the folks at TripAdvisor. We had a very busy week and really enjoyed visiting with you and hearing your stories from your career over the years. He hope your comments about our hotel will help others to see our commitment to our guests. Hopefully on your next visit to Longview, you will get to see the new bedding we were speaking about. Thanks again for choosing to stay at the Best Western Regency Inn. We look forward to your next visit.

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134 - 140 of 168 reviews

Reviewed February 11, 2014

The Best Western Regency Inn & Suites in Longview Texas (BWRI) is a very clean and comfortable hotel to visit. If you are looking for a quite and clean location to stay, the BWRI is close to I-20 and very close to the Longview business areas. It has decent well lit parking areas and the grounds are uniformly maintained. The hotel rooms offer plenty of room and the bed is very comfortable. The hotel also offers daily breakfast which is par for your typical hotel variety with a normal selection of assorted breakfast items. There is a small yet adequate exercise room with various weight and cardio machines available. BWRI has conference facilities available which were very busy during my stay. All-in-all, I rate the BWRI very high and will recommend to anyone.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Best Western
Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave B, General Manager at Comfort Inn & Suites, responded to this reviewResponded February 15, 2014

Kevin, thank you for sharing your experience at the Best Western Regency Inn on the TripAdvisor website. Your comments about our hotel will help others to see our commitment to our guests. We appreciate your kind words about our hotel operation and the amenities we offer. Thanks for choosing Best Western for your stay in Longview. We look forward to your next visit.

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Reviewed February 1, 2014

This is a very clean facility. It is my first choice for accommodations when I am in the area. I have never been disappointed with a stay. The staff is friendly and attentive. A great value whether traveling alone or with the family.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Best Western
Thank Benjamin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave B, General Manager at Comfort Inn & Suites, responded to this reviewResponded February 3, 2014

Benjamin, we all very pleased to be your first lodging choice on your trips to Longview. Such a comment on TripAdvisor helps others to see our commitment to our guests. We appreciate your kind words about our hotel staff and the value we offer. Thanks for choosing Best Western for your stay and sharing your experience on TripAdvisor. We look forward to your next trip to Longview.

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Reviewed January 27, 2014

My partner and I stayed here during a long weekend getaway. The hotel seems to be centrally located and has easy access to I-20. The staff was friendly and polite, and the room was excellent for the price we paid. The free breakfast was pretty small, but the quality was better than most.

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Jared S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave B, General Manager at Comfort Inn & Suites, responded to this reviewResponded January 29, 2014

Jared, we were excited to see your comments on TripAdvisor. We really appreciate your kind words about our hotel staff. Your feedback on this site helps us to spread the word about the service we provide and look forward to hosting travelers to the Longview area. Thanks for choosing Best Western for your stay and sharing your experience on TripAdvisor. We hope your next trip to Longview will bring you to stay with us again.

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Reviewed December 24, 2013

I would definitely recommend this Best Western to those of you visiting the Longview Area. The Lobby was exceptionally clean, welcoming, and the Christmas decorations outstanding. The staff at the registration desk were polite, professional and over the top greeters. The room was very clean, spacious, comfortable and nicely decorated. The heating and cooling system worked perfectly. Bathroom was exceptionally clean with clean towels displayed appropriately. The cleaning staff were very polite, questioning if we needed anything. The morning breakfast was very tasty with wide variety of food to choose from. Breakfast area maintained cleaned during use and afterwards. The Hotel's perimeter foliage was clean and well maintained. Pool area very well maintained. All in all, the property is exceptionally outstanding. I would recommend everyone stay there, if visiting Longview or surrounding areas. I give this facility an A-PLUS!

  • Stayed: December 2013, traveled as a couple
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Thank rkientz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave B, General Manager at Comfort Inn & Suites, responded to this reviewResponded December 25, 2013

Mr. K, we sure do appreciate your kind words and solid recommendation for our hotel on the TripAdvisor website. We had several families come through in the last week to visit relatives and friends for the holidays. Our staff was very happy to receive your praise and felt you thoroughly listed the things we do to ensure our Guests’ comfort and safety.
Your feedback on this site is very important to us, so we can get the word out how much we enjoy our jobs, hosting travelers to the Longview area. By listing out so many areas, we could tell you have travelled in the past and care about your surroundings while on the road. We hope your next trip to Longview will bring you to stay with us again. Thank you for choosing our hotel for your stay and mentioning us on TripAdvisor.
Merry Christmas!

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A TripAdvisor Member
1
Reviewed December 2, 2013

I would definitely recommend this Best Western to those of you visiting the Longview Area or passing through. This Best Western in right off of Interstate 20. The hotel rooms are clean and spacious. The breakfast is pretty good. The service is top of the line. Their employees go beyond the call of duty to make your stay pleasant. It was great to have hot coffee available 24 hours a day. I have stayed at this facility at least three times and each time my stay was rewarding. Thank You Best Western.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Best Western
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave B, General Manager at Comfort Inn & Suites, responded to this reviewResponded December 3, 2013

We sure appreciate your kind words and recommendation for our hotel on TripAdvisor. We enjoy hosting groups like yours at the hotel as it makes it more like a home with company rather than a business.
Your feedback is very important and helpful to us, allowing us to improve our service. By telling us what you liked about your stay, we can continue to deliver a quality experience for our guests. We look forward to your next visit and hope you will stay with us again. Thank you again for your business and mentioning us of TripAdvisor.

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Reviewed October 28, 2013

I frequently stay at this hotel while dealing with clients in the Longview-Kilgore area. I have always found this hotel staff to be friendly, courteous and efficient in both the check-in and check-out processes, the rooms are clean, comfortable, and well-appointed, and the breakfast always has a wide selection of items available. Because of the consistently good experiences I have at this hotel, I tend to try to select a Best Western property first when travelling elsewhere.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with this hotel
1  Thank tomperki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave B, General Manager at Comfort Inn & Suites, responded to this reviewResponded October 31, 2013

Mr. Tom, Thank so very much for sharing your experience at our hotel on TripAdvisor. Like many of our other guests, we look forward to your visit to Longview. Your business is very important to us and we know you and your company can chose to stay anywhere in town. Your continuing selection to stay with us helps to build our staff’s confidence that we can meet your needs and those of guests we have not yet met.
We appreciate your business and your feedback. We hope to continue to earn your business and look forward to seeing you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 707 N Access Rd, Longview, TX 75602-4205 (Formerly Comfort Inn & Suites Longview)
Location: United States > Texas > Longview
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 35 Hotels in Longview
Price Range: $72 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
We are conveniently located between Tyler, Texas and Marshall, Texas. Indulge in fishing, skiing, swimming, camping, or spend the day sightseeing. Begin the day with our complimentary continental breakfast served each morning or you may spend your day relaxing by our pool. Our beautiful rooms and suites provide you with the spaciousness and comfort you deserve while traveling. ... more   less 
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