As a frequent guest at this particular hotel, this experience was very dissatisfying. The room had an odor to it, the furniture was severely dilapidated and the room was incredibly noisy due to another guest next to us. The room was not of Hilton's standards at all.More
Convenient location, Hilton Honor property, good value with breakfast included. Staff was great! I would stay there again or at other Hampton Inns. Try to find properties within the Hilton Honor program
I want to personally thank you for taking time out to let us know how much you enjoyed your stay with us. I am glad to hear that our staff met your standards with Guest Services. I will share with my staff your experience and hope to see you again in the near future! Thanks again for choosing Hampton Inn Longview and have a wonderful day!
hotel very old, room very dusty seems to not been used in a while. had to get clean linen for bed also clean the I always carry my cleaners. Would not be surprised if hotel is not a hampton very long.
I want to apologize that your did not enjoy your stay with us. It is important to us that all of our guests enjoy every minute they are here, and I am dissapointed that this did not happen. I hope that you will come back to visit us in the future so we can change your opinion about us. Thank you again for your review and hope to see you again soon.
Older property that has gone thought renovation. Room enteted from exterior, not interior hall. Staff pleasant but rather inexperienced. Requested non smoking king sized bed on ground floor. Given two queens on upper floor, requested change, given the original request but some had smoked in room.
Thank you for taking time and letting us know how we did during your stay. I want to apologize for the issues you encountered during your stay and hoep that you will return to our property for another chance to make your stay a great Hampton experience. Thanks again for choosing Hampton Inn Longview and have a great day!
was visiting hometown for family reuion I live in Houston tx and I work at a sister hotel location was easy to find check - in was quick lobby was beautifully decorated room was nice and clean and quite bed was comfortable breakfast was the best they had a area where you could prepare hot waffles they offer fresh cut fruit
Thank You for taking the time to give us a survey on your stay with us. We are pleased that you enjoyed your stay here and glad to hear that you work a sister location in Houston. It is laways a pleasure to hear from fellow associates in the business. Thank You again and hope to see you hear again.
right on the interstate, kind odd to get to since the access road is 2 way, but well placed. breakfast standard but good, quiet even though next to interstate, staff very hepful and accomodating. restaurants nearby. gas station nearby
Thank you for taking time to fill out a survey for our property. We are pleased to see you enjoyed your stay and the ameneties on our property. We use these surveys to continue quality service for our future guests. We hope to see you again in the near future.
