Hotel was dirty. Shower curtain covered in mold. Hotel staff said we could have changed rooms. Confused how it okay to hang a dirty shower curtain for other customers. Original reservation on phone I gave age of kids. Was quoted a price based on 2 adults, 1 child & 17 year old. They changed rate on me on arrival after the cancellation time. On check in they charged additional for 17 year old which does show on website. Front desk said wrong ages were put in computer. They entered computer info when I called. Accused me of giving wrong ages. Said she would refund the fee then said she wouldn't & would not admit their error or take responsibilty. Just complained how others lie about ages all time. Love to be treated like "others". Front desk clerk just wanted to argue. Would not print my receipt for check out. Just wanted to argue. Receipt finally printed & I left. Staff member quit/fired over stealing shoes, using foul language in parking lot, walked off the job. Will never stay here again. Very disappointed.
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