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“Great Place To Stay!!!”

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Courtyard Dallas Lewisville
Ranked #11 of 23 Hotels in Lewisville
Reviewed January 15, 2014

I really enjoyed my stay at this hotel!!! The staff was very friendly and helpful. The room was very clean and the bed was comfortable. The market had a lot of options which was convenient since I arrived late but didn't want to leave to get food. The breakfast was great! I loved the oatmeal and fresh fruit! I definitely suggest this hotel for anyone staying in the Dallas/Lewisville Area!!!!

  • Stayed: November 2013, traveled with friends
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Thank Traveling_Trinae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Lewisville, General Manager at Courtyard Dallas Lewisville, responded to this reviewResponded January 25, 2014

Dear Traveling_Trinae,

Thank you for choosing our hotel and providing such positive feedback! We appreciate your comments on our clean, comfortable guest rooms, convenient options, great breakfast and especially our friendly and helpful staff. We look forward to welcoming you back again soon!

Take care and safe travels,

Jordan Bartels
Area General Manager

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77 - 83 of 166 reviews

Reviewed January 13, 2014

I am a frequent customer of this hotel and the front desk clerk, Frank, is great. He recognizes me when I come and calls me by name. On a recent visit, I arrived 10 mins after the bar closed but he was able to sell me a glass of wine after the bar attendant told me no. It was a long travel day and was only 10mins past closing time. I spent close to 200 nights in Marriott hotels last year and I appreciate the high level of service that Frank provides!

Lynn Higgs
San Antonio, TX

Stayed: December 2013, traveled on business
Thank Lynn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Lewisville, General Manager at Courtyard Dallas Lewisville, responded to this reviewResponded January 25, 2014

Dear Lynn H,

Thank you for choosing our hotel and providing such positive feedback! We appreciate your comments on Frank's spirit to serve and couldn't agree more...Frank is great! As a loyal Marriott guest and road warrior, I'm certain we will see you again and look forward to your return!

Take care and safe travels,

Jordan Bartels
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2014

Booked this hotel for my parent's, we stayed at my wife's uncle's home 2 nights and 1 night here. The staff was EXCELLENT! Went above and beyond to make my folks feel comfortable. Parent's said breakfast was good. Many more amenities than expected. HIGHLY RECOMMEND selecting this hotel if in the area. Easy access to all major roads and highways. We were able to get to Jerry World for the Cotton Bowl in 30 minutes!

Room Tip: Request room away from SH 121 although even on that side of hotel we could not hear road noise.
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  • Stayed: January 2014, traveled with family
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Thank TJL701_2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Lewisville, General Manager at Courtyard Dallas Lewisville, responded to this reviewResponded January 25, 2014

Dear TJL701_2014,

Thank you for choosing our hotel for your parents and providing such positive feedback! We appreciate your comments on our amenities and "excellent staff." We hope your parents had a great time at the Cotton Bowl and will visit again soon!

Take care and safe travels,

Jordan Bartels
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2014

We had at great time during our stay. Everyone was super friendly and very helpful! The rooms were nice, roomy and clean. The location of the hotel is near a great mall and many choices of places to eat. We will certainly be coming back on our next visit.
A special thank you to Reniece and Glenny!

  • Stayed: December 2013
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Thank Tricia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Lewisville, General Manager at Courtyard Dallas Lewisville, responded to this reviewResponded January 25, 2014

Dear Tricia P,

Thank you for choosing our hotel and providing such positive feedback! We appreciate your comments on our clean guest rooms, convenient location and our friendly and helpful staff...especially Riniece and Glenny! We hope to welcome you back again soon!

Take care and safe travels,

Jordan Bartels
Area General Manager

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Reviewed December 15, 2013

Just here on business and found the staff to be fantastic. Quick check in, friendly and efficient breakfast staff. Right off of the freeway, it's easy to get to. The breakfast items are a little pricey but well done and quick.

Stayed: December 2013, traveled on business
Thank C M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Lewisville, General Manager at Courtyard Dallas Lewisville, responded to this reviewResponded January 25, 2014

Dear C M,

Thank you for choosing our hotel and your feedback! We appreciate your comments on the quick check in, friendly and efficient breakfast staff. We hope to welcome you back again soon!

Take care and safe travels,

Jordan Bartels
Area General Manager

Report response as inappropriate
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Reviewed December 5, 2013

We were returning home after Thanksgiving trip to see family and stayed at this facility overnight to catch a morning flight back home to WI. The night before we accidentally left the lights on our rental car and the next morning the battery was dead. We checked back at the desk to see what our options would be. After trying to contact AAA, Elissa, one of the staff members, came to our rescue with jumper cables, and in no time we were on our way. You'd think that the woman was from WI. Couldn't believe anyone in TX would carry jumper cables in their trunk! Anyway, Elissa you were a sweetheart and greatly appreciated.
Marriot hotels are our choice and have been our choice for many, many years simple because of this.

  • Stayed: December 2013, traveled with family
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Thank Pat1801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Lewisville, General Manager at Courtyard Dallas Lewisville, responded to this reviewResponded January 25, 2014

Dear Pat1801,

Thank you for choosing our hotel and your feedback! It's too bad you had some car trouble, but we're thrilled to hear Elissia "came to your rescue!" Thank you for recognizing her spirit to serve! We hope to welcome you back again soon!

Take care and safe travels,

Jordan Bartels
Area General Manager

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Reviewed November 21, 2013

Never in my life i have stayed in a business hotel that has bed in such bad shape.

...called the front desk but the guy could not help as the hotel was sold out. I slept entire night as if in a hammock.

Everything is old in the room... desk is chipped, chairs are ridiculously spotty, old linen that smells of detergent...

Property does not meet the class of "Marriott Courtyard".

Room Tip: i don't think there is any decent hotel in Lewisville... better to stay in downtown or better su...
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  • Stayed: November 2013, traveled on business
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Thank gaganahuja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Lewisville, General Manager at Courtyard Dallas Lewisville, responded to this reviewResponded November 26, 2013

Dear gaganahuja,

Thank you for choosing our hotel and taking the time to share your feedback!

Please accept my sincere apology for the inconveniences you encountered during your stay with us. We take your feedback very seriously and I will be sharing this with our team as we strive to make an excellent guest experience for everyone. I would appreciate the opportunity to discuss the matter directly so that we can work towards a suitable resolution and restore your faith in our hotel and service team. Please contact me directly via phone 972-316-3100 or email jordan.bartels@pillarhotels.com

Take care and safe travels,

Jordan Bartels
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Dallas Lewisville

Address: 2701 Lake Vista Dr, Lewisville, TX 75067-3800
Phone Number:
Location: United States > Texas > Lewisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Lewisville
#9 Business Hotel in Lewisville
Price Range: $93 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Dallas Lewisville 3*
Number of rooms: 122
Official Description (provided by the hotel):
Courtyard Dallas Lewisville Hotel is proud to be the preferred choice of hotels in Lewisville for business and leisure travelers. Find us 15 minutes northeast of DFW Airport and a short drive from major Dallas attractions: Cowboys Stadium, Texas Motor Speedway and Six Flags Over Texas. The Courtyard Lewisville, TX Hotel is also within walking distance of the Vista Ridge Mall and other shopping, entertainment and dining venues. We’re also conveniently located near JP Morgan Chase, Verizon, NationStar and the DCTA Rail Station, making us the corporate choice of Lewisville, TX hotels. Enjoy free shuttle service within a 3-mile radius, based upon availability. However you spend the day, Courtyard Dallas Hotel in Lewisville welcomes you back with warm hospitality and ample amenities. Grab a well-priced hot breakfast at the Courtyard Bistro, keep up your routine at the fitness center, or relax with a dip in the outdoor pool. Meeting space for up to 60 guests available. FREE Wi-Fi and parking for all guests! ... more   less 
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Also Known As:
Courtyard By Marriott Dallas Lewisville Hotel Lewisville
Courtyard Lewisville
Lewisville Courtyard
Lewisville Marriott

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