I have stayed at this hotel before and it seems the facility has gone downhill in the last six months but the customer service has not! We stayed here for two weeks in June 2011. The room we stayed in had a musty smell, and the A/C was fickle. But the bed was comfortable, and housekeeping defiantly made sure our room stayed clean.
We stayed here when a VERY large group of little league teams had practically taken over the hotel! Our room was next to the pool and the group would not adhere to the restriction times on the pool, or stayed up late drinking and talking VERY LOUD on the porch. We came in later to breakfast one morning, and all the food was gone!! They had eaten it all and the hotel couldn't keep up with them. I am POSITIVE our stay would not have been such a disaster if they hadn't of been there.
They still offer dinner, and the menu is updated and nice. You won’t go hungry at breakfast, but you might want something different after a few days.
The staff at this hotel bend over backwards to be helpful, pleasant and accommodating. We would go back again, just to have the customer service they provide, but we will check to see if there is a large group like this one again.
I hope that Hilton will invest a little money into bringing up the facility, as the staff is wonderful.
- Official Description (provided by the hotel):
- Just off Interstate 35 and only 10 minutes from Dallas Fort Worth International Airport, Homewood Suites by Hilton® Dallas-Lewisville offers a Texas welcome in the bustling city. Spacious suites at Homewood Suites by Hilton® Dallas-Lewisville come with a variety of options, in one- and two-bedroom sizes. Living areas are light and airy, and granite counters in the bathroom add a touch of elegance. Indulge in an extra 10 minutes’ rest in a king- or queen-sized bed, knowing that your full hot breakfast is included every morning.A full kitchen at Homewood Suites by Hilton® Dallas-Lewisville is exactly that—a full-sized refrigerator, twin burner stove, microwave oven, coffeemaker and dishwasher. Stock up on your favorites from our 24-hour Suite Shop, or call us in advance and your groceries will be in your suite when you arrive. ... more less
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- Also Known As:
- Homewood Suites Dallas/Lewisville Hotel Lewisville
- Homewood Suites Lewisville
- Homewood Lewisville
- Lewisville Homewood Suites