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“nice Hampton, but verify wifi works before checking in”

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Hampton Inn & Suites Houston/League City
Ranked #1 of 4 Hotels in League City
Certificate of Excellence
Reviewed July 25, 2014

stayed here three nights on business, and it's an above average Hampton Inn in decor, furnishings etc. it's located close to many restaurants and shopping, and convenient to I45, between Galveston and Houston. The decor in the hotel is fresh and contemporary looking, and the room was quiet and comfortable.

My only complaint was the wifi was not working during my entire stay. the hotel said they had an issue with this over the last week, but every day I was assured it would be fixed, yet it wasn't. For the business traveler this is a big deal, as we need to work in,our rooms in the evening.

I would stay here again, but only after verifying the wifi is operational. Had they told me this at checkin, I would have stayed elsewhere.

  • Stayed: July 2014, traveled on business
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Thank Like2cruz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Consuelo T, Front Office Manager at Hampton Inn & Suites Houston/League City, responded to this reviewResponded July 28, 2014

Although we do appreciate your feedback, i am sorry to hear about your less than satisfactory stay . Our goal at Hampton Inn and Suites is to take care of all our guest, equally and making sure all our moving pieces are aligned to your experience. We hope you will give us another opportunity to serve you.

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354 - 360 of 451 reviews

Reviewed July 23, 2014

This was the worst Hampton Inn experience that I have ever had.The rooms are very small. There are no fridges in the rooms and the Internet in not functioning. The space in the rooms was so cramped that we could not navigate around the room comfortably without bumping into the furniture in the room.

  • Stayed: July 2014, traveled with family
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Review collected in partnership with Hampton
Thank Christopher O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Consuelo T, Front Office Manager at Hampton Inn & Suites Houston/League City, responded to this reviewResponded July 25, 2014

Thank you for taking the time to share your experience regarding your recent stay with us. I sincerley appologize that your experience was not up to your expectactions. Our guest are very important for us and we like to provide that home away from home feeling to each and every one of our guests.

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Reviewed July 20, 2014

Room key was issued & room was not ready. It took 1.75 hrs to get room which was possibly the worse room available. Staff lied upon FOUR times to us as to when room would be done. Post notes saying clean linens were provided for our arrival-how childish! Clerk said housekeeping thought it would be a cute move. Third party booking means third party service.

  • Stayed: July 2014, traveled with family
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Review collected in partnership with Hampton
1  Thank Rebecca H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Consuelo T, Front Office Manager at Hampton Inn & Suites Houston/League City, responded to this reviewResponded July 23, 2014

Although we do appreciate your feedback, i am so sorry to hear about your less than satisfactory stay. Our ultimate goal is to provide great service to each and every one of our guest. i sincerely apologize that you did not receive this. You are extremely important to us and we hope you will give us another shot.

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Reviewed July 18, 2014

I think it needed a little help with the internet service. Also the shop needs to carry some anti-acid like Rolaids or tums. Obviously going to a gas station early in the morning to deal with that was a bit cumbersome. When I got there the pool was closed for repairs....disappointed in that. It was however very quite, breakfast was very good, and the shower was excellent and the bed was comfy.

  • Stayed: July 2014, traveled on business
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Review collected in partnership with Hampton
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Consuelo T, Front Office Manager at Hampton Inn & Suites Houston/League City, responded to this reviewResponded July 23, 2014

We do appreciate your feedback and we are considering your suggestions on the items that need to be offered in our suite shop. we did had some unexpected but necessary repairs to be done in the pool, i apologized you were not able to use it. we hope to see you soon. Thank you for sharing your experience.

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Reviewed July 10, 2014

we stay at this hotel during 4th of July weekend, we dont regret selecting this location. Is very nice and clean and near restaurants, the staff is super nice great customer service. They really make you feel like home.

  • Stayed: July 2014, traveled with family
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Review collected in partnership with Hampton
Thank Rocio G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Consuelo T, Front Office Manager at Hampton Inn & Suites Houston/League City, responded to this reviewResponded July 23, 2014

Thank you for sharing your experience with us, im glad to hear you was able to enjoy your stay we hope to see you soon.

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Reviewed July 8, 2014

Hotel was clean. Front desk, front desk manager, breakfast attendant lady were super nice! When we come to Galveston area, we will for sure come to this Hotel again! Many great restaurants and shopping area just couple of minutes away!

  • Stayed: July 2014, traveled with family
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Review collected in partnership with Hampton
Thank Cesar E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Consuelo T, Front Office Manager at Hampton Inn & Suites Houston/League City, responded to this reviewResponded July 23, 2014

Im glad you was able to enjoy your time away from home with your family. Our ultimate goal is to provide great service to each and every one of our guest. Thank you for sharing your experience with us and we hope to host you again sometime soon.

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Reviewed June 29, 2014

Excellent location right off of the freeway, but safe and quiet. It is located in an excellent shopping area, minutes from Houston and Galveston. The staff was great and the breakfast was great. It was what you expect of a Hampton.

  • Stayed: June 2014, traveled with family
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Review collected in partnership with Hampton
Thank Lonzetta A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Consuelo T, Front Office Manager at Hampton Inn & Suites Houston/League City, responded to this reviewResponded July 1, 2014

Dear Lonzetta
We are glad you enjoyed your stay and want to thank you for sharing your coments, we are looking forward to see you soon.
Have a great day

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Houston/League City

Address: 2320 Gulf Fwy S, League City, TX 77573-6738
Phone Number:
Location: United States > Texas > Texas Gulf Coast > League City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in League City
Price Range: $97 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Houston/League City 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The Hampton Inn & Suites Houston/League City hotel is between Houston and Galveston close to many big companies and attractions. The hotel offers free hot breakfast daily, free high-speed internet and WiFi, and a clean and fresh Hampton bed in every room. Roomy studio suites with sofa beds are available. There is also an outdoor pool and whirlpool, fitness center, 24-hour business center, and meeting room. ... more   less 
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Also Known As:
Hampton Inn And Suites Houston/League City
Hampton Inn & Suites Houston/League City Hotel League City

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