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Holiday Inn Express Hotel & Suites Laredo-Event Center Area
Ranked #11 of 38 Hotels in Laredo
Certificate of Excellence
Reviewed January 4, 2014

Traveling to Laredo on frequent business and usually staying at Staybridge Suites, I decided to give this hotel a try. The first impression was great! The hotel front desk clerk was awesome; she was hospitable and provided for a friendly and efficient check in; after a day of travel, sometimes the check in process makes all the difference! The room was spacious and clean, although not with new furnishing, it definitely fit the bill. I was also pleasantly surprised by the beverage and snack service this location has in the evenings. The hotel is located in North Eastern Laredo near good eating establishments and convenient access to Loop 20. Would not hesitate to return to this location for business or pleasure.

Room Tip: The rooms facing the rear of the hotel face the pool, and most have a view of the Laredo brush count...
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  • Stayed: December 2013, traveled on business
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Thank casasdave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 - 48 of 74 reviews

Reviewed November 27, 2013

I just stayed at this hotel last weekend, and it was a very good experience. I made a last minute reservation a they accomodate a room according to my needs. And Veronica at front desk give us a warm and confortating welcome. Breakfast was good and rooms are clean and tidy.

Room Tip: Pick this hotel is far from I35 but it worth it.
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  • Stayed: November 2013, traveled with family
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Thank Luis_y_Claudia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2013

I have had numerous business trips to Laredo in last couple of years (more than 20 I guess), and have stayed at different hotels including Hampton, Embassy Suites, La Quinta etc. But this hotel beats them all. Its located in one of the safer places in Laredo, close to the airport and good restaurants. The hotel itself is very clean and has the nicest staff members you'll ever meet. In particular, Sandra was great. Very friendly, informative, co-operative and hard working. I have had last moment check-ins around midnight but on all those occasions all my requests were met perfectly.
All in all, every time I have to visit Laredo, I make sure I stay at this hotel only!

  • Stayed: November 2013, traveled on business
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1  Thank Himanshu Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2013

The staff was extremely friendly and professional. There was managers reception in the breakfast room in the evenings Monday thru Thursday. Beer, Wine and appetizers. The hotel is walking distance to several restaurants. The airport is also about a mile away.

  • Stayed: November 2013, traveled on business
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Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2013

If you traveled around you will notice there is nothing special at this hotel, average room with average amenities. If the airport area is convenient for you then this hotel its OK, otherwise think about it twice since there is nothing interesting nearby.

Next time I travel to Laredo I will definitely stay at a different place.

  • Stayed: October 2013, traveled on business
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Thank RBG71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Laredo-Event Center Area, responded to this reviewResponded November 11, 2013

Dear RBG71,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2013

I arrived late after a looong drive for a business trip. The location was not the greatest. The whole night security although it was great to see a security guard at night, the emphasis when entering on security made me think that the location wasn't the safest. The staff at the reception was very helpful and friendly. The room was clean and the breakfast was hot and complete. Nothing outstanding, except the receptionist at night. Good enough for one night.

  • Stayed: August 2013, traveled on business
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Thank mao70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Laredo-Event Center Area, responded to this reviewResponded November 2, 2013

Dear mao70,

Thank you for taking the time to share your feedback about your recent stay with us. Our staff always goes out of their way to be helpful and attentive to the guests and we are glad that you enjoyed their hospitality. It was unfortunate to see your stay was not as comfortable as it could have been due to the location of our hotel. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you again in the future.

Sincerely,

Karen C
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2013

Reception desk staff was very friendly and efficient. Room and bathroom entirely up to Holiday Inn usual standards. Breakfast was fine (Holiday Inn express formula) with lots of hot coffee. My request for a quiet room was honored with a smile, and I was given a room that was totally traffic-noise free.

  • Stayed: September 2013, traveled on business
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Thank Christiaan_Leo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Laredo-Event Center Area

Address: 7223 Bob Bullock Loop, Laredo, TX 78041-2010
Phone Number:
Location: United States > Texas > Laredo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Laredo
Price Range: $108 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Laredo-Event Center Area 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
Receive a Texas-Style welcome at our Laredo hotel Bienvenidos a Laredo, Tejas. Enjoy a comfortable stay at our Laredo-Event Center Area Holiday Inn Express Hotel and Suites. Located five miles from the Mexican border, Laredo is a major gateway for south-of-the-border tourism. Our southern Texas hotel is also conveniently located two miles from Laredo International Airport (LRD). Families will enjoy lodging at our hotel in Laredo that offers access to several Texas attractions including the Laredo Convention Center, Laredo Entertainment Center and Washington's Birthday Celebration Museum. Other nearby sights and activities include shopping on San Bernardo Avenue, Lake Casa Blanca State Park and the Lamar Bruni Vergara Planetarium. Our hotel in Laredo, TX provides impressive accommodations. Along with being in close proximity to the Laredo International Airport and many Laredo attractions, our hotel is also near local Laredo businesses such as the Delphi, Sony, Texas A & M International University and the Laredo Medical Hospital. During your Laredo visit, enjoy premium amenities that include a complimentary airport shuttle, an outdoor pool and whirlpool, a well-equipped Fitness Center and a hot complimentary breakfast bar that features our signature cinnamon rolls. Book your reservations today and find great Laredo hotel room deals. ... more   less 
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Holiday Inn Express Hotel And Suites Laredo-Event Center Area

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