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“Business Stay”

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Embassy Suites by Hilton Laredo
Ranked #2 of 37 Hotels in Laredo
Certificate of Excellence
Oklahoma City, Oklahoma
Level Contributor
87 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Business Stay”
Reviewed September 1, 2013

The hotel is very nice looking from the outside . The over all appearance was good. The dinning area seemed a little cluttered. Now the room , standard Embassy Suite room . The sofa was a bit worn , carpet not the cleanest looking. The TV in the sitting area was sitting inside a cabinet low to the floor making it hard to see from the table if you are trying to work and watch news at the same time. The air conditioning in the rooms needs updating to keep the temperature in the room more stable. The breakfast is standard Embassy Suite , wished they would put out more fresh fruits. The people working the front desk were nice and helpful.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SN1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clema O, General Manager at Embassy Suites by Hilton Laredo, responded to this review, September 10, 2013
Thank you for responding to Trip Advisor. We will certainly work on the items that you listed.
Clema M. Owen, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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501 reviews from our community

Traveler rating
    310
    114
    31
    29
    17
See reviews for
203
53
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209
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Concord, North Carolina
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 1, 2013

The Embassy Suites was very well kept. The staff was very helpful, the room was cleaned very thoroughly each of the 10 days I was there. Room service food was very tasty. I would definitely stay there again.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank venturesum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clema O, General Manager at Embassy Suites by Hilton Laredo, responded to this review, September 10, 2013
Thank you for spending those 10 days with us and please come back! We loved having you!
Clema M. Owen, G.M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashburn, United States
1 review
Reviewed August 8, 2013

The staff was very accommodating especially with last minute request. Juan and Melinda where wonderful in assisting me with my requests, I truly caught them at there best. Rooms where really clean and beds confortable.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Ray Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clema O, General Manager at Embassy Suites by Hilton Laredo, responded to this review, August 10, 2013
Thank you, Ray! I appreciate your posative comments about Melinda and Juan Carlos! Thank you for letting the world know on Trip Advisor what a super fantastic hotel the Embassy in Laredo is! Clema M. Owen, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copperas Cove, Texas
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 2, 2013

We have stayed at other places in Laredo but this Embassy Suites was by far the best. Very nice lobby, clean, quiet, and an exceptional complimentary breakfast. We felt safe and thoroughly enjoyed our stay. The mall is right next door within a 3 min. walk. I would rate this as a 4 star hotel.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank factorsm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clema O, General Manager at Embassy Suites by Hilton Laredo, responded to this review, August 7, 2013
Thank you for posting on Trip Advisor! yes, we are clean and safe! Thank you for your comments! Clema M. Owen, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farmers Branch, United States
1 review
Reviewed August 2, 2013

Excellent! From the moment we arrived to the moment we left the staff and management treat us like family. We travel within the US and we only stay at Embassy Suites. We enjoy the breakfast and the happy hour. We have met other families and couples when we travel. The overall feeling is relaxing and inviting.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jose G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clema O, General Manager at Embassy Suites by Hilton Laredo, responded to this review, August 7, 2013
I am so happy that you had a great experience at the Embassy! Come again! Clema Owen, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brownsville, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 17, 2013

Nice clean hotel. The rooms are very clean and the beds and covers are always nice and fresh. I enjoy the great breakfast, made to order omelettes are a nice plus. The front desk staff is extremely courteous as well as the staff in the dining area. Free happy hour is also a nice perk, even if you are going down there to have a soft drink. Great hotel, great people!

Room Tip: king beds on the top floor..nice and quiet.
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 944sylviav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clema O, General Manager at Embassy Suites by Hilton Laredo, responded to this review, August 7, 2013
Your nice stay is what we are all about! Thank you for taking the time to report your nice visit at the Embassy Suites. Please come again! Clema Owen, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carrollton, United States
1 review
Reviewed July 12, 2013

Good stay. Quiet, comfortable, roomy room. Nice clean pool and fitness center. Cant beat the free Happy Hour and breakfast. Have stayed at this hotel many times and it is one of the better Embassy Suites I have stayed at across the Country.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Zachary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clema O, General Manager at Embassy Suites by Hilton Laredo, responded to this review, August 1, 2013
Thank you so much for responding to Trip Advisor. We look forward to your next visit.
Clema M. Owen, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Laredo

Property: Embassy Suites by Hilton Laredo
Address: 110 Calle Del Norte, Laredo, TX 78041-9142
Phone Number:
Location: United States > Texas > Laredo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Laredo
#5 Romantic Hotel in Laredo
#7 Business Hotel in Laredo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Laredo 3.5*
Number of rooms: 154
Official Description (provided by the hotel):
Centrally located adjacent to Mall del Norte only 3 miles from Laredo International Airport, the Embassy Suites Laredo hotel is a short drive from historic downtown Laredo and the Mexican border. Enjoy the comforts of home and excellent Embassy Suites service at our hotel in Laredo, TX. Get some work done in your suite with WiFi access and appreciate plenty of room for business or to spend time with the family. Our two-room suites are designed with a private bedroom and a separate seating area with a sofa bed. Use the wet bar kitchen with a microwave and refrigerator to make a favorite snack while watching a movie on one of two flat-screen TVs. ... more   less 
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Also Known As:
Embassy Suites Laredo Hotel Laredo
Laredo Embassy Suites

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