We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“your average hotel” 3 of 5 stars
Review of Amerik Suites Laredo Behind Mall Del Norte

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Amerik Suites Laredo Behind Mall Del Norte
Ranked #25 of 38 Hotels in Laredo
Seguin, Texas
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“your average hotel”
3 of 5 stars Reviewed July 23, 2012

Good stay overall, breakfast was a plenty full. Bathrooms need some improvements. Some of the kids at the pool were rude and eating inside the pool. No parent supervision as needed.

Room Tip: you get what you pay for
See more room tips
  • Stayed June 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Traxxer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

209 reviews from our community

Traveler rating
    86
    38
    20
    18
    47
See reviews for
63
30
24
62
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 17, 2012

The hotel literaly stinks, they turn off the AC with tje laredo heat above 105f, i leave the hotel even when they sid not refunded my money, i have no idea how they have positive feedback, and already know why quality suites suspended their franchise to this hotel.

  • Stayed July 2012, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank Carlosamador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmeriKSUITESLaredo, Director of Sales at Amerik Suites Laredo Behind Mall Del Norte, responded to this review, July 19, 2012
Thank you for your feedback.

This guest is always looking for freebies as per our therall observation and notes from his past stays.

All of our suites are kept at a 74 degree temperature, and can be self-controlled as soon as a guest checks in. We use the 74 degrees, because we are also trying to be a green friendly hotel, without compromising our guest needs.

When the guest checked in, he expected the suite to be freezing. We advised him to lower the temp even more to 60 degrees and to be patient about 15-20 min while the AC can do it's work. Guest wasn't patient at all and came downstairs to complain and said he wanted to leave and he did. We offered him a different suite to better accommodate him but he refused.

I know the heat can be harsh, especially when traveling, but we did our best efforts to better accommodate him. We feel that this review is unfair and we feel badly judged when in all actuality nothing was wrong with our suite.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Laredo hotels

Waldport, Oregon
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 9, 2012 via mobile

One of my favorites. Parked my semi right in front. walk to mall or take their free shuttle. huge rooms.

  • Stayed July 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Kat K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmeriKSUITESLaredo, Director of Sales at Amerik Suites Laredo Behind Mall Del Norte, responded to this review, September 10, 2012
Thank you for choosing Amerik Suites Behind Mall Del Norte for your recent stay in Laredo, TX. I was delighted to hear you had an enjoyable time at our hotel.

We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.

Is was a pleasure to have you as our guest. We hope to see you again soon.


Amerik Suites Laredo Behind Mall Del Norte
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 4, 2012

Very nice and clean, in a good area, quiet, will definitely stay again

Room Tip: All rooms have interior entrances
See more room tips
  • Stayed June 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank anna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Amerik Suites Laredo Behind Mall Del Norte, responded to this review, July 9, 2012
Thank you for choosing Amerik Suites Behind Mall Del Norte for your recent stay in Laredo, TX. I was delighted to hear you had an enjoyable time at our hotel.

We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.

Is was a pleasure to have you as our guest. We hope to see you again soon.


Amerik Suites Laredo Behind Mall Del Norte
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 29, 2012

The hotel was dirty, dingy and had a terrible appearance overall. The towels were dingy looking and the drapes were falling off from one side. Never again would I stay in that hotel.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Noemi V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Amerik Suites Laredo Behind Mall Del Norte, responded to this review, July 9, 2012
Our staff remember guest asking for pool towels, since she had numerous children in pool. Maybe guest mixed up regular towels with our pool towels which rationally are not going to be as white as our room towels.

Amerik Suites Laredo provide, with no exeption or limitations, any toiletries or towels that is requested from our guest. We even go the extra mile in providing toiletries that are not listed in hotel requirement all FREE at no additional cost like deoderant , hair combs, hair shavers, shaving cream, sowing kits, and toothbrush and toothpaste.

We hope this guest gives us a 2nd chance to show that we provide the outmost and sincere guest services.

Thank you for your comments and have a blessed day!

Amerik Suites Laredo Behind Mall Del Norte
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburg, Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 11, 2012

Great hotel with extremely friendly staff, great rooms, and wonderful breakfast!

  • Stayed March 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank BalletFolkloricoUTPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmeriKSUITESLaredo, Front Office Manager at Amerik Suites Laredo Behind Mall Del Norte, responded to this review, April 23, 2012
Thank you for choosing Amerik Suites Behind Mall Del Norte for your recent stay in Laredo, TX. I was delighted to hear you had an enjoyable time at our hotel.

We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.

Is was a pleasure to have you as our guest. We hope to see you again soon.

-Jacqueline Alkire
Amerik Suites Laredo Behind Mall Del Norte
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waldport, Oregon
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed March 8, 2012

Upgraded rooms. Shuttle service. Affordable rates.

  • Stayed March 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kat K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmeriKSUITESLaredo, Front Office Manager at Amerik Suites Laredo Behind Mall Del Norte, responded to this review, April 23, 2012
Thank you for choosing Amerik Suites Behind Mall Del Norte for your recent stay in Laredo, TX. I was delighted to hear you had an enjoyable time at our hotel.

We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.

Is was a pleasure to have you as our guest. We hope to see you again soon.

-Jacqueline Alkire
Amerik Suites Laredo Behind Mall Del Norte
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Laredo hotels
0.9 mi away
Family Garden Inn
Family Garden Inn
#8 of 38 in Laredo
4.0 of 5 stars 140 reviews
1.1 mi away
Red Roof Inn Laredo
Red Roof Inn Laredo
#11 of 38 in Laredo
4.0 of 5 stars 289 reviews
1.0 mi away
Americas Best Value Inn Laredo
Show Prices
Show Prices
Show Prices
2.0 mi away
BEST WESTERN PLUS Laredo Inn & Suites
6.3 mi away
Red Roof Inn Laredo Airport
2.4 mi away
Courtyard Laredo
Courtyard Laredo
#15 of 38 in Laredo
4.0 of 5 stars 89 reviews
Show Prices
Show Prices
Show Prices

Been to Amerik Suites Laredo Behind Mall Del Norte? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Amerik Suites Laredo Behind Mall Del Norte

Property: Amerik Suites Laredo Behind Mall Del Norte
Address: 6551 Metro Ct, Behind Mall Del Norte, Laredo, TX 78041-9136
Phone Number:
Location: United States > Texas > Laredo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #25 of 38 Hotels in Laredo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Amerik Suites Laredo Behind Mall Del Norte 3*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Hotwire, Travelocity, Priceline and Odigeo so you can book your Amerik Suites Laredo Behind Mall Del Norte reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Amerik Suites Laredo Behind Mall Del Norte Hotel Laredo
Laredo Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing