Booked a room and called to make sure I received a double (which has been the norm for years in dealing with Priceline deals). When I called the hotel I was informed I had been booked in a single Queen SMOKING room and would be charged an additional $40 per night to make any change to that selection.
Customer service is certainly a thing of the past at both companies. Don't expect much!
- Official Description (provided by the hotel):
- The Candlewood Suites Lake Jackson, conveniently located off Hwy 332, south of Houston. This beautiful hotel is within minutes of BASF, Dow Chemical, Shintech, Brazosport Regional Health System, Port of Freeport, only 50 miles from the heart of Downtown Houston. At the Candlewood Suites Hotel in Lake Jackson, we put the amenities where they really count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high speed Internect. Candlewood Suites Lake Jackson provides our guests a Free Fitness Center and a comfortable place to do laundry in our free guest laundry room. Candlewood Suites Lake Jackson is within proximity of many local favorite restaurants. For those guests that prefer to Dine In , a fully stocked Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as sodas, snacks, and ice cream. ... more less
- Reservation Options:
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