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Holiday Inn Express Hotel & Suites La Porte
Ranked #3 of 14 Hotels in La Porte
Reviewed October 21, 2007

We always try to stay at HI Express hotels when we travel because we are consistently satisfied with their high levels of quality. The rooms are large and clean, there is almost always a pool (We have kids - very important!), and there is the breakfast spread with those Famous cinnamon rolls!

This hotel met - and in some ways exceeded - our standards of what an HI Express should be. The beds had the updated linens and the pillows are labeled "Soft" and "Firm", which is great for "picky pillow people" like me! The room had modern furniture and a huge leather desk chair. The bathroom was clean and bright.

The breakfast area was also very modern, with black leather chairs and a flat-screen TV. There was a good crowd at the breakfast on Sunday morning, so things did run out, but the attendant was right there refilling them quickly. A funny thing - they had the make-your-own waffle station and the waffle iron was shaped like Texas! : )

We didn't need the on-site "convenience shop", but they are great to have for those forgotten items or just a late-night snack!

We were very please with this hotel. It is pretty new - built in October 2006, according to the desk clerk. We would recommend it it and we will be staying there on future visits to the area.

  • Stayed: October 2007, traveled with family
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Thank lysafulb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 - 56 of 57 reviews

Reviewed October 9, 2007

The management is extremely unfriendly and not helpful at all. The front desk staff is very incompetent and obviously not trained to solve problems.

Stayed: October 2007
1  Thank addison2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2007

This is a new hotel, opened fairly recently, and since I have stayed in this hotel chain extensively around the country for my business and personal travel, I assumed it would be a good choice. But it turned out to be just an "ok" choice that is not up the level of quality I expect from this hotel chain. here's why:

1) The breakfast buffet is poorly stocked - every morning of our multi-night stay we found that the food was depleted and was not refreshed/restocked in the half hour we were sitting at breakfast. Some monrings there was no juice, two mornings there were no eggs or yogurt, most monring there was little or no fresh fruit. And one morning the famous "cinnamon rolls" were so stale they were inedible and we tossed them in the trashcan and headed out for breakfast elsewhere.
2) Mold - Our bathroom had a major mold colony growing on the ceiling - not something we would expect from a new hotel! Yikes!
3) The "free" Wireless Internet Service to the guestrooms is iffy - I was here with a group of businness colleagues, and we tried using our wireless laptops from three different guest rooms (on different floors) and the signal was weak and would cut in and out in every room we tried - in a new hotel you expect better wireless internet service. If you need a good wireless internet capability from your hotel you should look elsewhere for your stay.
4) Staff - Front desk staff is not well trained - had trouble getting our "priority club" accounts credtied for the stay, and had trouble with the billing and a few other requests - staff would not follow through on our requests despite repeated stops at the front desk to inquire about status of previous requests.
However, on a positive note, we can say that the rooms are spacious and new (and generally clean with the exception of that rather horrific ceiling mold problem I mentioned earlier). Parking is ample. The business center has three "free" internet capable computers for guest use.

  • Stayed: September 2007, traveled on business
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1  Thank boohootravelertoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2007

I have got to say that I have been to many other Holiday Inns and Holiday Inn Express hotels, but this was THE BEST one by far. This is a new property and you can tell by the modern day design of the interior. When you walk in the hotel at the entrance, you are greeted by kind, friendly, and very welcoming employees to the right and a nice television to watch to the left. I had breakfast each of the five mornings of my stay and was delighted with the selection. The cinnamon rolls were delicious, the cereal was excellent, and the variety of juices was very satisfying. The rooms were wonderful. This hotel has the new Holiday Inn beds, which are very comfortable. The interior of the room was very very spacious. I was told they have a suite that has a pullout with a separate bedroom, so this would have also been ideal if I were travelling with the family! There was a full kitchen with a stove, cabinets, and full size refrigerator! Great for lengthy stays like the one I had! There's a pool, jacuzzi, sports room, meeting room, and a business center with 3 desktop computers and one laser printer. If you're ever hungry for a snack, there's a gift shop next to the front desk which has ice cream, chips, chocolate, snacks, and a wide variety of chilled drinks! The housekeepers did a wonderful job cleaning up. I never felt disappointed with my stay and would definitely recommend this hotel to anyone! I was well rested and relaxed at this hotel!

  • Stayed: May 2007, traveled with friends
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Thank sman02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2007

I am a local resident of La Porte, and sad to say I do get into many aguement with my spouse. I do not feel the need to stay at my own house, during our arguements, so I usually stay at the Comfort Suites of La Porte. Well now the new Holiday Inn Express La Porte, recently opened, so I thought that I would give them a shot. I did not have a reservation, but the desk attendant did welcome me in with a Corporate rate since I am employed at a company near by. I would like to praise the desk because they always keep my room number and information private even when my spouse comes in looking for me. Also, the desk attendants were there whenever I need to get anything done, I originally planned on staying for 1 day and ended up staying for 2. The breakfast was your basic breakfast but I have no complaints. The in-door spa was relaxing, it was way to cold to use the pool, even though it was not the biggest pool. The room was spacious, and had beautiful furniture, with a flat screen tv.

  • Stayed: January 2007, traveled solo
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Thank jgolatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2006

I have stayed at several HI-Xpress during the past month, and this property is brand new. I expected the best, but was very disappointed. First of all, I did not book online and was given a "special" holiday rate of $10 more than the online rate. When I questioned the clerk, she said that was standard and the rate I got was a great value ($81, go figure???). The room was spacious and featured the new bedding and linens offered by many HI Express -- soooo nice. But the magnetic door keys did not work and we had to have them replaced twice in one day. Breakfast was the real disaster. We went to the Coffee Bar at 7:30 a.m. (breakfast began serving @ 6 a.m.). There were only 3 other people in the parlor. There were no plates, no milk, no juice, the "signature" cinnamon rolls were so hard we could not eat them and threw them in the trash. I asked the front desk (who happened to be reading a novel) to freshen the breakfast bar and all she did was put out more juice. I really feel like we were cheated considering we had to leave the hotel and eat breakfast elsewhere. There was only one bagel left, a couple slices of bread, and some over-ripe fruit. Upon checkout, we had to again interrupt the same front desk clerk from reading her book to check out. She was not friendly, even when I apologized for interrupting her (ha!!). I stay in LaPorte, TX often visiting family but will continue to stay at the Comfort Suites next door for a better value and full hot breakfast. (Not to mention the better service from the front desk.)

  • Stayed: December 2006, traveled with family
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2  Thank Kensroomie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2016
Google Translation

  • Stayed: February 2015, traveled on business
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Thank AgentKF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIE L, Loyalty Champion at Holiday Inn Express Hotel & Suites La Porte, responded to this reviewResponded January 29, 2016

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Additional Information about Holiday Inn Express Hotel & Suites La Porte

Address: 908 W G St, La Porte, TX 77571-4983
Phone Number:
Location: United States > Texas > Texas Gulf Coast > La Porte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 14 Hotels in La Porte
Price Range: $121 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites La Porte 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Welcome to the new Holiday Inn Express Hotel & Suites La Porte, a 100% smoke-free facility. This all suites property is near the Houston Ship Channel, Galveston Beach, Kemah Boardwalk, the Norwegian Cruise Terminal, NASA Space Center, Reliant Stadium, Toyota Center, and several golf courses. Corporations nearby include JV Industrial, DuPont, Siemens Intl., TIMEC, Maxim Crane, BP Oil, Shell Oil, and many more. Join us for your business or pleasure stay in La Porte, Texas. The hotel's features include free high-speed Internet (Wi-Fi), local phone calls, and a complimentary full hot Express Start breakfast. Enjoy a unique breakfast experience at our new hot breakfast bar served every morning featuring a selection of eggs, meats, biscuits, gravy, juices, cereals, breads/muffins, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll, with 0 trans-fat. Visit Houston, TX and Stay Smart at the Holiday Inn Express Hotel & Suites La Porte. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites La Porte
Holiday Inn La Porte
La Porte Holiday Inn

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