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“Quality Inn and Suites - Really enjoyed our stay”

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Quality Inn & Suites
Ranked #7 of 14 Hotels in La Porte
Dallas, Texas
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Quality Inn and Suites - Really enjoyed our stay”
Reviewed November 23, 2011

My family was looking for a hotel near Kemah Boardwalk, and we came across this hotel. For the price and value, it looked like taking a shot at since it looked fairly new.

At check in, we were check in with greeting smiles and a helpful attitude from the staff. The room we reserved was a double queen, and it was thoroughly clean and very well decorated. The TV was pretty new, and the bed were really comfy. Kids enjoyed a short swim in the indoor pool before we headed out to Kemah, where we had a fun time. It was not until the staff that informed us that NASA space center was also near, and the kids especially had a Blast. We were in such a hurry the next morning we never got to try the complimentary breakfast they provide, the morning before we slept in and also missed it. But still all in all we had a nice stay.

Thank you Quality Inn and Suites

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samtxa55, Manager at Quality Inn & Suites, responded to this review, September 16, 2015
Dear Valued Guest,

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

Sumit Gupta
Manager
Quality Inn and Suites
11003 West Fairmont Parkway
La Porte, Texas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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94 reviews from our community

Traveler rating
    35
    23
    13
    8
    15
See reviews for
32
21
1
20
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 1, 2011

Me and my family live in florida and come down here every year or so to visit my husbands family. I'm glad we found this hotel, we will now use this one every time. Our stay was incredible! Extremely good rates and the hotel is gorgeous. Extremely clean, not to mention how nice the decor is. Our kiddos absolutely loved the indoor swimming area and my husband couldn't get enough of the happy hour they offer there. The staff was more than helpful and the breakfast was spectacular! I give quality inn in la Porte Texas a 10!!!

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank 127880
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samtxa55, Manager at Quality Inn & Suites, responded to this review, September 16, 2015
Dear Valued Guest,

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

Sam Gupta
Manager
Quality Inn and Suites
11003 West Fairmont Parkway
La Porte, Texas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bryan, Texas
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 8, 2011

Incredible hotel, the price was very affordable and rooms were more than accommodating as well as very clean. Kids were tired out with the Indoor Pool, and slept great with no interruptions. Great breakfast, the breakfast even came with meat, which usually not seen in continental breakfasts. The staff was very knowledgeable about the area and sent our way to a lovely restaurant downtown. From of it the looks this place must be fairly new.

Room Tip: Stay on the back side where the sun won't hit!
See more room tips
  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Colin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samtxa55, Manager at Quality Inn & Suites, responded to this review, September 16, 2015
Dear Valued Guest,

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.
We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

Sam Gupta
Manager
Quality Inn and Suite - La Porte, Texas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 20, 2011

Staff was very rude and unavailable. Rooms were very very small. Wifi didn't work. Room was very damp so much so the bathroom never dried after a shower. AC didn't work well. Breakfast would have been better at a gas station. The OJ was Sunny D and they had a limited expired looking selection. On two separate occasions once when we asked for an extra blanket and once when we asked for towels we were told they would probably have to go do some laundry and they didn't know if they could get us some. We had to follow up both times because they never brought any. They charged our card a huge deposit (without our knowledge) above what priceline charged and have yet to return it.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Erin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samtxa55, Manager at Quality Inn & Suites, responded to this review, September 22, 2011
We apologize if you were not pleased with our accommodations, and would like to dually note that your card was not charged, but an (pending) authorization was put on, due to your banking institution policies, most banks will drop the authorization charges within 1-3 business days.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these La Porte hotels

1 review
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 19, 2011

This hotel is the best hotel I have been To yet! Hotel Staff are very helpful, they will help you with everything you need. Rooms are clean. Breakfast is good. Happy Hour is awesome(free beer & popcorn). I will definitely be back.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
24 Thank luvtraveling123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samtxa55, Manager at Quality Inn & Suites, responded to this review, August 24, 2015
Dear Guest,

Thank you for taking the time to review us regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Sumit Gupta
Manager
Quality Inn and Suites - La Porte, Texas
11003 West Fairmont Parkway
La Porte, Texas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Porte
1 review
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 22, 2011

I am very pleased with the beautiful rooms, comfy and clean. The staff has been superb, friendly and all around helpful! Great room rate, indoor pool/spa and workout room. The staff even helped with our luggage when the elevator was out due to repair, but it was working the next day. Oh, they have a hot breakfast. Though I have not tried that yet, but my husband seemed to like it. I would definelty stay here again! You don't usually find a room of this caliber for the price and again Sam, Melissa and the other's here made me feel at home and made sure my stay was pleasant. Thank you!!

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
18 Thank LoneStarrCook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samtxa55, Manager at Quality Inn & Suites, responded to this review, September 16, 2015
Dear Valued Guest,

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind regards,

Sumit Gupta
Quality Inn and Suites
11003 West Fairmont Parkway
La Porte. Texas 77571
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 13, 2011

Quality service and room for a good price. AJ at the front desk was very helpful and friendly. During the happy hour, they serve free beer and popcorn which was enough to spark a few fun conversations with other guests and make for a fun and relaxing evening after a busy day of work on the road. The gym was small but had everything I needed for a good workout. Next time, I'll bring a swimsuit so I can take advantage of the beautiful pool that looked very inviting.

Thanks for everything, AJ!

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
13 Thank hedge243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samtxa55, Manager at Quality Inn & Suites, responded to this review, September 16, 2015
Dear Valued Guest,

Thank you so much for the generous review. We are glad you and your family chose us for your summer plans. Thank you for your comments on our rooms and front desk staff, I will pass on your kind words. We really take pride in the customer service and quality of our hotel. I am pleased to hear that you enjoyed the hotel, along with the amenities and breakfast. Thank you for choosing Quality Inn and Suites for your stay. We look forward to your next visit.

We suggest you sign up for Choice Privileges and earn points for your stays.

From,

Sumit Gupta
Manager
Quality Inn and Suites
11003 West Fairmont Parkway
La Porte, Texas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 11003 W Fairmont Pkwy, La Porte, TX 77571-6001
Phone Number:
Location: United States > Texas > Texas Gulf Coast > La Porte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 14 Hotels in La Porte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
The Quality Inn & Suites in La Porte, TX hotel is located near many popular attractions like NASA's Johnson Space Center, Kemah Broadwalk amusement park, Sylvan Beach (La Porte Beach), and the Pasadena Convention Center Guests of this La Porte hotel are invited to enjoy many amenities, including a free HOT breakfast with hot waffles, free local calls, free weekday newspaper and free coffee.Guests will also be able to enjoy our indoor pool and exercise room.All guest rooms offer features like refrigerators, microwaves, 32-inch flat-screen televisions, pillow-top mattresses, coffee makers, curved shower rods, hair dryers, irons, ironing boards, spacious work desks, voice mail, safes and cable/satellite television. Jacuzzi Rooms are available ... more   less 
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