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“I want my money back!”
1 of 5 bubbles Review of Super 8 Kingsville

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Super 8 Kingsville
Ranked #5 of 9 Hotels in Kingsville
San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“I want my money back!”
1 of 5 bubbles Reviewed August 23, 2011

This was without a doubt the worst hotel I've ever stayed in in my entire life! Extremely dirty! Smelled horrible,can't even begin to explain. Pool water was brown, I am in the process of trying to get my money back although I know it won't happen! DO NOT STAY at this HOTEL!

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank bob j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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134 reviews from our community

Traveler rating
    29
    18
    17
    26
    44
See reviews for
60
25
13
27
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Italian first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed June 8, 2011

The rooms were dirty and not kept up very well, and a real maintenance person should be hired. My toilet didn't flush well and I was going to pull the lid off but it was plastered into the wall "repairs". Came down for breakfast and nothing good was ever there. Always had to wait if I wanted anything cooked. I'm going to recommend Hotwire remove this one. Not a budget surprise I want on a trip.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dolsen777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kingsville hotels

houston,texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed January 4, 2011

Wife and I, son and his fiancee booked this hotel to be close for the funeral of my father in-law. The front desk was ok and they provided us with 2 rooms. The room that my wife and I got smelled but otherwise was ok. Wife and I had stayed the previous week at Holiday Inn Express and we loved it but could not afford it this time. My son and fiancee stayed in another room but complained of rust in bathtub. I went to front desk and got them another room. About 1 hour later wife was resting and i noticed a rat exiting room. Then I remembered what that funny smell was-Moth balls.

I quickly got a refund and we booked the Roadway which we loved and will stay there in the future. We later found out that other family members, here for the funeral, had the same issues with the Super 8 hotel.

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank roberto6564
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8ktx, Public Relations Manager at Super 8 Kingsville, responded to this review, May 10, 2011
Thank you for taking the time out of your schedule to complete this review on TripAdvisor. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 361-592-6471.


Sincerely,
Crystal Riehl
Public Relations
Super 8 Kingsville, Texas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed October 15, 2010

I stayed here on my way back from Brownsville, Tx I stayed in Room 131 lower level back next to stairs. The room was less than expected. Bath above my room was collapsing the ceiling with dampness.. The bed was decent, room decor was lower mid class. Cleaning was not done very well with all the spider webs around fixtures. Had a nice desk, chair for PC, and eating table.

Wireless from Super 8 never worked, but luckily there was adjoining Ramada in the Parking lot and i was able to use the Ethos from Ramada...

When the sun went down, I could hear the rats/mice come out there was a closet on the wall on tv side and I could hear the rats eating grubbing around all night causing poor sleep. Then when i went to the bathroom in the morning 2 rats come running across the carpet..

Needless to say, I will not be staying here. Should probably report to the Health Department.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank apexcharter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8ktx, Public Relations Manager at Super 8 Kingsville, responded to this review, May 10, 2011
Thank you for taking the time out of your schedule to complete this review on TripAdvisor. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 361-592-6471.


Sincerely,
Crystal Riehl
Public Relations
Super 8 Kingsville, Texas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed June 23, 2010

This Hotel was not clean, They had not extra towels , the bathroom was dirty , the beds had not beenchanged , the floor was gross. the sheets where not clean. very dusty. I would never stay here again. I would rather sleep in my car where is it clean . They need to close and redo this hotel, or knock down and rebuild that may be better. the price was not work it at all way too over priced for this mess.

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank queen1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8ktx, Public Relations Manager at Super 8 Kingsville, responded to this review, May 10, 2011
Thank you for taking the time out of your schedule to complete this review on TripAdvisor. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 361-592-6471.


Sincerely,
Crystal Riehl
Public Relations
Super 8 Kingsville, Texas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed June 18, 2010

I came from across the street after getting my money back and they treated me like a queen! Very pleased and will def stay again :)

  • Stayed June 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Twistedqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8ktx, Public Relations Manager at Super 8 Kingsville, responded to this review, May 10, 2011
Thank you for taking the time out of your schedule to complete this review on TripAdvisor. I am so glad to hear that your experience was so satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis.

It is our hope that you will give us another opportunity to serve you. Again, thank you for the feedback about your stay and we hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 361-592-6471.


Sincerely,
Crystal Riehl
Public Relations
Super 8 Kingsville, Texas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, TX
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 17, 2010

Staff was very friendly and accomodating upon check-in. Rooms were very clean, no funny smells, and extra roomy! Had a small microwave and fridge which came in handy. The only drawback was the small bath/shower/toilet. But other than that, it was a very pleasant experience. Would definitely recommend this hotel.

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank texas_mom77901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8ktx, Public Relations Manager at Super 8 Kingsville, responded to this review, May 10, 2011
Thank you for taking the time out of your schedule to complete this review on TripAdvisor. I am so glad to hear that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis.

It is our hope that you will give us another opportunity to serve you. We hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 361-592-6471.


Sincerely,
Crystal Riehl
Public Relations
Super 8 Kingsville, Texas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Kingsville

Property: Super 8 Kingsville
Address: 105 S US Highway 77 Bypass, Kingsville, TX 78363-4825
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Kingsville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Kingsville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Kingsville 2*
Number of rooms: 86
Official Description (provided by the hotel):
Welcome to the Super 8 Kingsville, conveniently located on King Ave. and near so many of the things that matter to you. Since we're close to many restaurants and have a pool and other amenities, you don't have to leave the neighborhood unless you want to. No matter what brings you to South Texas, we provide a comfortable night's sleep that will allow you to wake up to great mornings. You'll find our Kingsville, TX hotel just off I-77 and near Naval Air Station Kingsville, Texas A&M Kingsville and so many other attractions and points of interest. Depend on us for the best rates in the area as well as great array of amenities. In your room, expect a microwave and refrigerator as well as free WiFi and so much more. A suite offers you even more comfort, and we have non-smoking rooms available. Because we know that not all our guests arrive the same way, we offer free parking for all types of vehicles. This includes plenty of room for parking your bus, RV or truck. No matter how you get there, you're sure to love our free breakfast that includes hot and cold items sure to please anyone. We know that breakfast ideas have changed in recent years, and we do our best to meet the needs of today's modern travelers. So what is there to do near our hotel in Kingsville, Texas? It's just 15 miles to the King Ranch. Or you can stop at the saddle shop in town for the rancher experience you'd expect from a town like ours. Have a look at the 1904 Train Depot and the John E. Conner Museum while you're there. If you want to get in some golf, perhaps you'll like the L. E. Ramey Golf Course, just an hour away. Our property, our pleasant guest experience, our town and our region await you when you visit the Super 8 Kingsville. How may we serve you? ... more   less 
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