Needed a hotel for one night for a family funeral the next day. I reserved a room with 2 Queen beds and a roll-away bed. There were 3 adults; a mom and 2 sisters. Upon arrival being tired and saddened by our loss, I went to check in at night at the front desk. I asked the clerk if our roll-away bed had been delivered to our room. She looked at me shocked and said no, it is here in the hallway. Being somewhat confused, I asked her if there would be someone that would deliver it to our room. She told me that I would need to roll it up to my room! Excuse me, but I am paying almost $140 a night for what I consider a possible 2 star hotel and am expected to roll my bed to my room with our luggage? Are you serious? She told me it wasn't heavy. Not the most polite person by any means. The room smelled like mildew or mothballs; weird smell and the vending machine was right across the hall in a pitch-black room with a janitor's door. Very un-inviting. The next morning I took a shower and saw a bug crawling on the ceiling that disappeared somewhere. We went down for a quick bite to eat; breakfast was over at 9:30 and we were down by 9:10. All the juice machines, milk and refrigerated items had been locked and not much use in that. They had shut down for service. I went to the front desk and she told me breakfast was over! Then she looked again at her clock and said sorry and blamed someone else of course. Horrible service, room not worth the price and place way tooooooo expensive. I would've paid and extra $30 bucks to stay at the Hampton. Very unhappy. Boo :(
- Official Description (provided by the hotel):
- The Comfort Inn Kingsville is located right off Hwy 77 and offers a free hot breakfast every day along with free high speed internet, a sparkling outdoor pool and service you will remember with a smile. ... more less
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- Also Known As:
- Comfort Inn Kingsville
- Kingsville Comfort Inn