Arrived and quickly given keycards. Room clean, smelled good, but the door had been broken off the freezer area of the refrigerator and removed. Clerk offered no explanation when I phoned down, just asked me to come get cards to different room. New room smelled a little funny / musty, carpet had really loose spots that bunched up like it had been water damaged maybe . Bathroom and kitchen areas squeaky clean and smelled of cleaner, beds comfortable and spotless white sheets, so we decided to let it go. One big positive plenty of towels, and they were really nice and fluffy. Mattresses were very comfortable. Breakfast was hot, fresh and plentiful, but the coffee was kept in some type of thermos and barely warm at all. Also had juices and milk set out on counter in glass pitchers with nothing to keep them cool. I did note they didn't put much in them and kept replacing with new from their fridge. Overall impression, the hotel needs some upgrades like new carpet - even the hallway carpet was clearly worn - but the place was quite clean and we were treated well. Location seemed fine, although position on service road meant a lot of u-turning when heading into Killeen, nothing unreasonable, and never felt unsafe. Overall worst feature was the cold coffee in the breakfast area, coffee maker in room saved the day for us.
- Official Description (provided by the hotel):
- The Rodeway Inn & Suites® is conveniently located less than one mile from the Killeen Mall, the area's premier shopping center. This Killeen hotel is minutes from the Killeen Civic & Conference Center, Stillhouse Hollow Lake, Tarleton State University-Central Texas, the Bell County Expo Center, Belton Lake and Fort Hood military base. ... more less
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- Also Known As:
- Comfort Hotel Killeen
- Comfort Suites Killeen
- Killeen Comfort Suites