The gym equipment was broken, and stayed out of order the whole time I was there. The furniture was very worn with stains, tears and holes in it. There was actually a hole busted in the closet door and did they bother replacing it? No, they just made an ugly wood-filler patch about the size of a soccer ball and sanded over it. Too cheap to just replace the door, gym cables and furniture? Come on! There were also gashes and holes in the wall with no attempts to repair them. Water pressure in the shower was annoyingly slow. There was unannounced maintenance going on outside with men working in a hydraulic lift. For four hours we heard an annoying "beeeeep, beeeeep, beeeeeep..... (the very loud sound that a bulldozer makes when in reverse). It was so annoying that we had to leave. The Candlewood is NOT noise proof at all. The walls and floors are hollow and seem to be made of cardboard. You can hear every conversation, footstep, TV show, alarm clock of everyone above and around you. You can especially hear outside noise. After calling the front desk on 8/21/2012 at 2pm and complaining about the unannounced construction noise, the employee had the nerve to try to pretend it didn't exist at first, then actually told me "Well if the noise isn't gone in let's say... five minutes, then you are more than welcome to open your window and make a complaint directly to the maintenance workers outside". WOW. The noise never stopped. It lasted from 1pm to 6pm, annoying everyone in the front of the building. The free laundry is just not worth the annoyances and state of disrepair of this hotel. I frequently stay here on travel to Fort Hood, but will never bring myself or my family here again. There are plenty of other places to stay in Killeen.
- Official Description (provided by the hotel):
- At the Candlewood Suites® Killeen hotel, you'll not only find warm hospitality but also a convenient location near Fort Hood. Our hotel's address is just 1 mile from one of the largest United States military installations in the world and right off of the Central Texas Expressway. Business travelers love the convenience of the 24-hour business center, where you can work on a guest computer and enjoy free printing and copying services. Our Killeen, TX hotel's proximity to locations like General Dynamics, L3, ESP, Seton Medical Center and Central Texas College means that you'll spend less time driving and more time working. If you are in town visiting Fort Hood, our hotel's location is perfect. We are less than 4 miles from the Fort Hood main gate, giving you more time to explore the 1st Cavalry Division Museum on-Post. Families love seeing the stunning visual display at the Mayborn Planetarium on the campus of Central Texas College. No matter what the reason for your stay in Killeen, TX, our hotel's amenities satisfies your needs. We have free high-speed, wireless Internet access in each of the suites, as well as a 24-hour Fitness Center. And with the 24-hour Candlewood Cupboard store, you'll be able to buy an extra toothbrush or a snack any time. Choose convenience and comfort by staying at the Candlewood Suites® Killeen hotel. ... more less
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- Also Known As:
- Candlewood Suites Killeen At Fort Hood Hotel Killeen