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“Wow, what a shocker”
Review of Red Lobster

Red Lobster
Ranked #95 of 242 Restaurants in Killeen
Cuisines: American, Seafood
More restaurant details
Restaurant details
Good for: Large groups, Families with children, Kids
Dining options: Lunch, Dinner, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Hilo, Hawaii
Level Contributor
72 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Wow, what a shocker”
Reviewed March 5, 2013

Having worked in the service industry for 30 years, I am very understanding of service issues, but THIS WAS THE WORST EXPERIENCE I HAVE EVER HAD IN A RESTAURANT. I was dining alone and knew what I wanted to eat. I must have been seated in a black hole, because NO ONE came to serve me for 30 minutes. I asked a couple of servers passing by after 15 minutes but still had to wait. A table of 8 was seated after me and had their orders taken, drinks brought and appetizers appearing before my order was taken. I ordered a glass of wine, ( I needed it by then) while I waited for my order. They brought the wrong wine. I ordered lobster and a salad and I swear they must have gone out to the traps to get the bugger for the time I had to wait. There were no apologies, and no effort to 'make up' for the delays. The restaurant was busy, but this was beyond that. I was so tired of waiting by the time my entree arrived, all I wanted was the bill. They managed to get THAT to me on time. BAD SHOWING RED LOBSTER.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank SL D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 reviews from our community

Visitor rating
    7
    12
    9
    6
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Warrens, Wisconsin
Level Contributor
75 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“It was ok”
Reviewed March 2, 2013

Red Lobster seems to be going down hill...their seafood is getting smaller, their portions are getting smaller, yet their prices are going up. The presentation was sad. We have not been back...we might go back, can't promise anything though...

Visited November 2012
Helpful?
Thank Shelley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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