- Free Wifi
- Free Parking
The lodging had guest hanging outside their rooms smoking and loud talking for several hours after 1am .....
The front desk staff were hanging out smoking in front of the lobby door... The overall feel of the lodging was just a place where you would want to stay... We should have kept moving to the next place but we didn't realize it until it was too late... No refund so. Don't be fooled like we were. This Soldier will not be back to the place ever.
Thank you for taking the time to complete this review and tell us about your stay. It is always our mission to ensure every guest has a positive, memorable experience and I am sorry to hear we fell short in this instance. Please accept our sincere apologies for not meeting your expectations
We came to town to see family hotel staff very nice and rooms very clean. I would have to say over all great hotel and great location in Killeen. Manager was a very nice women who welcomed us at check.
This response is a little delayed but i wanted to tell you thank you for staying with us. If you
return to Killeen, Tx we would very much welcome you back with us.
Single room was smaller than normal single room. AC was not functioning properly and I had to have maintenance come fix faucets....barely any hot water as whoever installed did so improperly. However, breakfasts were good with a variety every day. Note to Mgmt...don't put Lipton tea in the rooms and better quality tea down at breakfast. Lipton is not good, but I was happy to see a better kind at breakfast.
Thank you for choosing to stay with us. I am sorry that you experienced problems during your
stay and thank you for sharing them so that we can work on fixing them. Sorry i don't know
much about tea. I know that we offer the Bigelow flavored teas and lipton regular. If you stay
with us again please talk to me about a tea type that you like and i will see what i can do