Usually Days Inn is one of our "go to" hotels as a brand name that we trust. This one drops the ball completely. Rooms were dirty and smelled terrible. Furniture/curtains/bedding was old and stained. Mildew, dust and mold was present in both of the rooms we used. The AC did not work in one room. It was very noisy--both other people and dogs in other rooms. Complaints were made to the manager who said they would look into it, but no new rooms were offered, no credit, etc. No actions were taken to compensate us for this terrible stay. This was a business stay and we will not use this hotel again nor recommend it to any of our associates.
- Official Description (provided by the hotel):
- Centrally located on Hwy 190, 3.5 miles east of the main gate of Fort Hood and many nationally franchised restaurants. Included are a Hot Breakfast Bar, Room Service (11a.m. - 12 Midnight), Evening Reception, HSIA (hard wired & wireless), Coffee/Tea Maker, Microwave, Refrigerator, Iron and Board, Hairdryer, Work Station and Exercise Room in lobby. Pet friendly. ... more less
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- Also Known As:
- Days Inn Killeen Mall Hotel Killeen
- Holiday Inn Killeen