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“No problems, great staff, great lobby”

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Super 8 Kerrville TX
Ranked #3 of 14 Hotels in Kerrville
Two Harbors, Minnesota
2 reviews
“No problems, great staff, great lobby”
Reviewed June 19, 2012

I enjoyed my stay very much, no problems with the room or anything. Tammy was very accomodating of any request. Nicely furnished room, good pool and outdoor areas. Very clean and friendly. I would stay here anytime passing through.

  • Stayed May 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lenore J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Super 8 Kerrville TX, responded to this review, June 22, 2012
We are glad you picked Super 8 while staying in the Texas Hill Country. Thank you for taking the time to submit a review. We are looking forward to your next visit.
Thank you,
Tammy Palencia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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497 reviews from our community

Traveler rating
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    19
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Austin, Texas, United States
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 10, 2012

I stayed at the Kerrville Super 8 a total of 5 nights over the last week or so. Each time the staff (the "legendary" Tammy, Ronnie, new guy Glenn) were very accommodating, friendly, & professional. Even the housekeeping staff & maintenance guy were always very friendly. I was attending the Folk Festival so I mostly slept at S-8 during the day, my nights being filled with friends & music. So my needs were minimal. But unlike my stays at another local motel (Big Texas Inn...cheaper but not nearly as nice & a borderline hostile manager...passive/aggressive Tabitha) I was never awakened by the housekeeping staff with the "do not disturb" key in the door. As promised/reserved, I got a 1st floor non-smoking room with microwave & refrigerator. The room was available & clean when I arrived to check in. I wasn't there long enough (3 nights & 2 nights) at a stretch to require further housekeeping. It was well worth the extra dollars to stay in a clean room (nice, comfortable bed) in a place run & maintained in a cordial & professional manner (unlike BTI). It's not fancy (I didn't require that) but it wasn't $100+/night either. Kudos to the staff! I look forward to a longer stay when next year's festival comes around.

  • Stayed June 2012, traveled solo
    • Value
    • Location
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Helpful?
Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmerHost, Public Relations Manager at Super 8 Kerrville TX, responded to this review, June 12, 2012
Thank you for your stay here at the Super 8 in Kerrville. It was a joy talking with you about your experience at the Folk Festival. We look forward to seeing you in the future years.
Tammy Palencia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katy, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 9, 2012 via mobile

What a great surprise. Best Western across the street totally jacked us out of four of ten reserved rooms on a super busy motorcycle weekend. I called Tammy at the Super 8 and was able to book four rooms with them at a comparable rate. The lobby was nice and clean with fresh paint and floors. Same with our rooms. In my opinion this goof on Best Westerns part turned out to be a pleasant surprise and an upgrade in room quality.

For the past three years we have booked up to 10 rooms at a time at the hotel across the street. THAT IS TILL NOW. From now on Tammy and the Super 8 will get our business. If you choose to gamble with BW across the street that is your thing. But if you want a pleasent stay in nice clean rooms try the SUPER 8.

Stayed June 2012, traveled with friends
Helpful?
Thank texcoonazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmerHost, Public Relations Manager at Super 8 Kerrville TX, responded to this review, June 12, 2012
Thank you for taking the time to leave a review. Glad to hear that you have been visiting the Texas Hill Country for so many years. We are looking forward to serving you in the future. If you need any assistance in blocking your rooms give us a call (830) 896-1511. Thank you and we appreciate your business!!
Tammy Palencia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Junction
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 8, 2012

I have stayed at this Super 8 several times in the past couple of years. I ride a bike from Houston to there on Friday nights and roam the Hill Country on Saturday. There are usually several motorcycles there on the weekends. The rooms are a nice size and the price is low. The rooms are clean and the people at the front desk are friendly. The have a good breakfast in the mornings which includes hot items as well as the usual bagels.

  • Stayed May 2012, traveled with family
    • Value
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Helpful?
Thank jtaylor52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmerHost, Guest Relations Manager at Super 8 Kerrville TX, responded to this review, June 11, 2012
Thank you for taking the time to submit a review! We appreciate you and hope to see you again in the future.
Tammy Palencia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 31, 2012

What a wonderful surprise! I have stayed at hotels in Kerrville that have cost twice as much as the Super 8, and Super 8 was equal if not better than the others. The front desk was excellent as well as a quiet, clean room and very good hot breakfast. This will be our choice of hotels in Kerrville from now on.

  • Stayed May 2012, traveled on business
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    • Cleanliness
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Helpful?
1 Thank Suzanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmerHost, Public Relations Manager at Super 8 Kerrville TX, responded to this review, June 1, 2012
Thank you for choosing our hotel while visiting the Texas Hill Country! We appreciate you and hope to see you again in the future.
Thank you,
Tammy Palencia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 29, 2012

This room was very clean and comfortable. We enjoyed the pool and the staff was very friendly. The hotel was located close to resturaunts and other area attractions. We tour the Hill Country on our motorcycle and will definitely be staying here again.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank single0976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmerHost, Public Relations Manager at Super 8 Kerrville TX, responded to this review, June 1, 2012
Thank you for taking the time to submit a review! We appreciate you!! Looking forward to seeing you in the future.
Thank you,
Tammy Palencia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
151 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed May 10, 2012

We stayed 2 nights in mid April. Excellent front desk staff, clean and comfortable room which was quiet even though it is close to the freeway. The only con is the state of the outside corridors which are worn and dirty.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank osterous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmerHost, Public Relations Manager at Super 8 Kerrville TX, responded to this review, May 12, 2012
Many thanks for your overnight stay with us and taking time to submit a comment. We look forward to seeing you again soon.
Tammy Palencia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Kerrville TX

Property: Super 8 Kerrville TX
Address: 2127 Sidney Baker St, Kerrville, TX 78028-2512
Phone Number:
Location: United States > Texas > Kerrville
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#1 Best Value Hotel in Kerrville
#2 Business Hotel in Kerrville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Kerrville TX 2*
Number of rooms: 98
Reservation Options:
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Also Known As:
Super 8 Kerrville Hotel Kerrville
Whitten Hotel Kerrville

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