We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Customer Service was Awesom”
Review of Boardwalk Inn

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Boardwalk Inn
Ranked #1 of 5 Hotels in Kemah
Certificate of Excellence
Spring, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Customer Service was Awesom”
Reviewed July 15, 2013

I would recommend this hotel to anyone who is planning on being in the area. I booked this at the last minute and was very pleased with the the Excellent Customer Service we received from Chance and Mary who were working the hotel desk that evening. The were so nice and freindly even at 10:30 in the evening. Thank you so much for the smiles and they seem to really enjoy thier job which in turn made us enjoy our stay!!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liz C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dalia P, General Manager at Boardwalk Inn, responded to this review, July 16, 2013
Thank for your wonderful review of our property and you're support of our hotel and services. Mary & Chance are great assets to our hotel and consistently deliver five diamond service, I will share your great comments with our team.
Come back and visit soon! Smiles waiting!

Best Regards,

Dalia Pena- General Manager- Boardwalk Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

571 reviews from our community

Traveler rating
    325
    124
    62
    33
    27
See reviews for
211
214
24
40
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Sun Lakes, Arizona
Level Contributor
160 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed July 12, 2013

I've stayed there multiple times. Loved it: especially their suites. Wanted to make reservations again for next month. Was told the suite price was about doubled. I can't in good conscience pay $1,000 (don't forget taxes and fees) for a A $300 room. You may want to stay at other hotels and visit the Boardwalk from their expansive parking lot. That's what I am going to do.

Room Tip: Stay away from overpriced rooms.
See more room tips
  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RoadWarriorWalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dalia P, General Manager at Boardwalk Inn, responded to this review, July 13, 2013
Thank you for your review. Our suites have gone through a complete transformation , we have renovated and upgraded all of the amenities and furnishing in our suites. We feel we have an exceptional product. We invite you to visit and we will be happy to show you our new product.


Best Regards,

Dalia Pena- General Manager- Boardwalk Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa Park, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 12, 2013

This hotel is very nice, right on the boardwalk and reasonably priced. It is also only about 25 miles from the beach in Galveston. We stayed there for two nights after staying in Galveston for one night and only paid $20 more for the two nights than we did for the one night in Galveston. We will stay here again!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sbiggs_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dalia P, General Manager at Boardwalk Inn, responded to this review, July 13, 2013
Thank you for your wonderful review of our hotel! We're happy you have discovered our great hotel located right in the middle of all the fun!
We hope you and your family will visit us again soon.

Best Regard,

Dalia Pena- General Manager- Boardwalk Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
171 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed July 5, 2013

This is a very nice Inn, but very pricey. The room was clean, no complaints there. I did like the fact that the Inn faces the boardwalk, you can see the band playing in the evening and just sit out on the patio and relax

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank proudmarinemom06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dalia P, General Manager at Boardwalk Inn, responded to this review, July 6, 2013
Thank you for your review of our Property. The Boardwalk Inn definitely has a great amenity and that is our plaza guest rooms with the view of our stage area and the great music venues we have lined up this year for our guests, so happy to hear you enjoyed.
We hope you and you family will visit again in the near future.

Best Regards,

Dalia Pena-General Manager- Boardwalk Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 3, 2013

Presidential Suite worth it ONE time...(off-peak rate was almost $300 for one night with taxes). Views of the Plaza and the boardwalk were excellent and one of the cleanest hotels I've ever stayed in. Separate bedroom and two tv's a plus with two boys! Didn't get a pic of the bedroom but it was VERY large with a king size bed plus a chair and chaise lounge! We went Memorial Day week before TX schools were out so crowds were very low and we had the hotel pool all to ourselves in the middle of the afternoon. When we arrived and went to the front desk to get discounted unlimited ride wristbands, the staff checked us in several hours early.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leann D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dalia P, General Manager at Boardwalk Inn, responded to this review, July 12, 2013
Thank you for your kind and wonderful review of our property. We are happy to hear that you and your family enjoyed our suite. Since your last visit our suites have gone through a total renovation and our scheme in our suites are beautiful. We invite you to look at our new product on Trip Advisor as the look of our suites have dramatically changed and so have our rates for these particular rooms , we feel we have added a great deal of product value and we hope you and your family will visit our property soon.

Best Regards,

Dalia Pena- General Manager- Boardwalk Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katy, Texas, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 1, 2013

This hotel is overpriced and terribly rundown. The rooms were not clean. Numerous electrical plugs could not be used as they had scotch tape over them - assuming that meant they did not work. The bathroom was wallpapered and where it was falling down it was held in place by scotch tape. Everything asked about or for at the front desk was NO. Free wifi was unaccessible practically the entire stay and staff could not explain why or how to access. Spent one whole day by the pool - the drink machine took my 1.50 , gave me no drink, and returned me $1.00. It was very disappointing, but friends can have fun anywhere in any conditions and we did!

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MYW724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dalia P, General Manager at Boardwalk Inn, responded to this review, July 2, 2013
Thank you for submitting your review of our property. Regarding our quality of our property, in the last couple of years we have had many upgrades in our public areas, guest room areas and our suites renovation and meeting spaces,we feel our property has many great attributes and we don't consider our property run down. If there was an issue with your particular room, please reach out to me personally so that we are able to properly address the issue with Housekeeping and maintenance managers. We have also checked with our service provider regarding wi-fi and all ports throughout the hotel are in working order.

Best Regards,

Dalia Pena- General Manager- Boardwalk Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pasadena, Texas
1 review
Reviewed June 27, 2013

I live in town and decided to spend a day at Kemah with my niece's daughter and we enjoyed our stay. I was able to get one of the suites facing the plaza center on a Thursday night and enjoyed the rock the dock concert. Had dinner at a restaurant on the boardwalk and then went swimming in the wonderful clean pool. The staff was very friendly. I stayed at this hotel last year and enjoyed my stay. I will continue to do this every summer. It would be nice if the suites had a microwave. We had leftovers from the restaurant, but were not able to warm up when we got hungry later.

Room Tip: The suites are excellent!
See more room tips
Stayed June 2013, traveled with family
Helpful?
Thank Victoria1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dalia P, General Manager at Boardwalk Inn, responded to this review, June 28, 2013
Thank you for your wonderful review of your recent stay. Consequently, our suites have had upgrades in the last few weeks and there are still a few items we will complete in them in the next week, we hope you will come again and experience these great rooms. We are reviewing the request for microwaves with our team and will continue to look at this possibility for future consideration.

Best Regards,

Dalia Pena- General Manager- Boardwalk Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Kemah
0.5 mi away
Holiday Inn Kemah (near boardwalk)
1.0 mi away
Days Inn Kemah
Days Inn Kemah
#3 of 5 in Kemah
271 reviews
1.4 mi away
Quality Inn & Suites Seabrook Nasa Kemah
Show Prices
Show Prices
Show Prices
3.4 mi away
Hilton Houston NASA Clear Lake
3.0 mi away
Best Western Plus Seabrook Suites
1.0 mi away
No photo provided
Palace Inn Kemah
#4 of 5 in Kemah
18 reviews
Show Prices
Show Prices
Show Prices

Been to Boardwalk Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Boardwalk Inn

Property: Boardwalk Inn
Address: 8 Kemah Waterfront St, Kemah, TX 77565-7900
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Kemah
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Kemah
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Boardwalk Inn 3*
Number of rooms: 52
Official Description (provided by the hotel):
Relax and unwind at the Boardwalk Inn, situated on the Kemah Boardwalk in Kemah, Texas, overlooking beautiful Galveston Bay. Each of our 48 deluxe guest rooms and 4 master suites feature Gulf Coast architecture, offering the feel of a seaside retreat with yellow walls and crisp trim, enhanced by nautical artwork and oversized bathrooms. We offer various views of the Kemah Boardwalk waterfront and Galveston Bay water channel, with the most-requested hotel rooms overlooking our entertainment stage and dancing water fountains. Each room in the hotel includes a private balcony, flat screen television and wireless high speed Internet access and much more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Hotwire, Travelocity, Cheap Tickets, Priceline and getaroom.com so you can book your Boardwalk Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Boardwalk Inn Kemah
Boardwalk Hotel Kemah
Kemah Boardwalk Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing