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“Consistenly good” 4 of 5 bubbles
Review of Chili's

Chili's
Ranked #322 of 529 Restaurants in Katy
Cuisines: Mexican, American, Bar, Pub
Dining options: Lunch, Dinner, Seating, Waitstaff, Wheelchair Accessible
Restaurant details
Dining options: Lunch, Dinner, Seating, Waitstaff, Wheelchair Accessible
Slattum, Akershus, Norway
Level Contributor
21 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Consistenly good”
4 of 5 bubbles Reviewed April 15, 2014 via mobile

Been here 6-8 times the last year, never disappointed. Good food, good service. Don't expect a gourmet restaurant, expect tasty, simple southwestern dishes, and you will enjoy your visit.

Visited March 2014
Helpful?
Thank Trond S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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11 reviews from our community

Visitor rating
    2
    4
    2
    2
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Texas
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Consistently bad!”
1 of 5 bubbles Reviewed August 19, 2013

I have taken a large (8-10) group of people to this restaurant twice, once in May and once in August. Both times, our party included three people who have gluten and dairy allergies. Chili's provides separate menus for various allergens and claims to train their people accordingly. At THIS Chili's in Katy (Cinco Ranch), this is not the case. On the first visit, a vegetable that was supposed to be dairy free had butter on it. On the second visit, a gluten free salad was delivered with croutons.

Also on the second visit, it was taking so long to get our food that I asked the server if she could bring the fruit cups for the children. I specially said NOT to bring the whole meal because then the kids would be all done eating before we even started. You guessed it--she brought the whole meals.

Lastly, again in August, I ordered the Santa Fe Salad, which I've had before at the Kerrville Chili's, which is fabulous. When it arrived, it was obvious that the salad had been made and set aside while other things were made--the chicken was cold and the lettuce was wilted.

The manager (same one both times) comped us for a couple of items but that in no way made up for all the problems. If Chili's is going to claim to address allergy issues, they need to do a better job. It's too important to get it wrong.

  • Visited August 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank TexasMartha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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