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Hilton Garden Inn Houston West Katy Mills
Ranked #6 of 20 Hotels in Katy
Certificate of Excellence
san antonio, United States
1 review
“business”
Reviewed June 25, 2013

bed was horrible, paid to much not to sleep well, took all day to get room clean except check out day they were prompt to knock on door as early as possible and slipped bill under the door. 2 nights 2 rooms almost $1000.00 definitly not worth the stay.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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487 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
A TripAdvisor Member
Reviewed June 16, 2013

The hotel is WONDERFUL. It made it even more special that my husband did not have to leave our room each morning to have his cigarettes. There aren't many hotels that allow smoking in certain rooms and I'm glad to say this is one! THANK YOU Hilton Garden Inn!!!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 9, 2013

Enjoy stay here each time, wish adult breakfast would be a little more economical as I would eat there each morning. Breakfast smells and looks good. Rooms are always fresh smelling, very convenient to both Katy and West Houston. Staff is always very friendly.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 9, 2013

We were here for a friend's wedding. The hotel and staff were very good. We used their shuttle service to go to the wedding, reception and back to the hotel. The shuttle drivers were pleasant and professional. It's a nice hotel and we had no complaints.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Cheryl N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, Maryland, United States
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 27, 2013

This hotel is definitely a great Hilton Garden Inn. The rooms were more than adequate in size. They were clean and remained well-maintained during my stay. The front desk staff were attentive, polite, and efficient. The facilities were great. I made use of the on-site fitness center for 4 days. Great ellipticals and treadmills with video screens built in. The pool was adequate and clean. I visited the restaurant for breakfast one morning. They had a great selection of hot and cold items. I ordered an omelette which was excellent. Breakfast is not included in the price so add around $12/pp for any day you might eat in the hotel. They had nice flat panel TVs with a good selection of channels. The location is very convenient to the highways and mall.

Room Tip: I didn't see a bad room. The doors are thick and the ice machine/vending are behind thick doors...
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chuck1701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodstock, GA
Level 5 Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 23, 2013

super value and location....good walking distance to lots of resturants, stores, places of interests. Also, I like to jog/run in the morning....lots of areas and space to do that. EXCELLENT breakfest and staff.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank traveldancers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katy, Texas
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 18, 2013 via mobile

My sister and her two daughters spent 4 nights at this hotel

Best service,friendliest people, great rooms, excellent value

Where do you find staff this good in booming Houston?

These were just some of their comments. I would never recommend another hotel in Katy area after this experience

Wonderful

Stayed April 2013, traveled with family
Helpful?
3 Thank ghross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Houston West Katy Mills

Property: Hilton Garden Inn Houston West Katy Mills
Address: 2409 Texmati Dr, Katy, TX 77494-1710
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Katy
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Katy
#3 Family Hotel in Katy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Houston West Katy Mills 3*
Number of rooms: 101
Official Description (provided by the hotel):
We are just minutes away from Katy Mills Mall as well as Agave Road, Briscoe Manor and Tuscany Villa Wedding Halls and a shuttle to get you there! All of our rooms have a fridge and microwave standard as well as complimentary high speed wireless internet. A 24 hour business center and modern fitness area is also available for your use! ... more   less 
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Also Known As:
Hilton Garden Inn Houston West Katy Mills Hotel Katy

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