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“Great choice in Katy, TX”

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Best Western Plus Katy Inn & Suites
Ranked #4 of 20 Hotels in Katy
Certificate of Excellence
New Orleans, Louisiana
Level Contributor
168 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Great choice in Katy, TX”
Reviewed March 25, 2014

This appears to be a relatively new facility. As such, the furniture and decor in both the rooms and the public areas are in excellent condition. Our room was quiet and comfortable. The location provides very easy access to I-10 and is immediately adjacent to the Katy Mills mall with the associated extensive shopping and dining choices.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CFH_NOLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
samprasla786, General Manager at Best Western Plus Katy Inn & Suites, responded to this review, March 26, 2014
Dear guest,

Thank you for completing the survey regarding your recent stay at our property. I'm glad you had a pleasant stay.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey. We truly appreciate your loyalty to our brand.


Sincerely,

Sam Prasla
General Manager
BEST WESTERN PLUS Katy Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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284 reviews from our community

Traveler rating
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    10
    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Thibodaux, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 19, 2014

I had a group of 25 stay at this location last week for a collegiate confernece tournament and our stay was fantastic. First class accomodations in a clean and newer location. The stay made our stay first class as they were kind, courteous, and went out of their way to make our stay perfect.

Room Tip: Ask for Marisela!
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Next-Level J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
samprasla786, General Manager at Best Western Plus Katy Inn & Suites, responded to this review, March 21, 2014
Dear guest,

Thank you for completing the survey regarding your recent stay at our property. It was our pleasure to be the host hotel for your team during the Southland Conference Tournament.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon when visiting the Katy/Houston area.

Thank you again for taking the time to complete the survey and for being such a great group. We truly appreciate your loyalty to our brand.


Sincerely,

Sam Prasla
General Manager
BEST WESTERN PLUS Katy Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oslo
Level Contributor
176 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed March 14, 2014

Very good hotel. Next to Katy Mills mall. Plenty of good dining as well as fast food outlets in the vicinity. Good internet. Clean and comfortable rooms. Good breakfast. Ask for a room on the opposite side from the highway as you can hear the noise if you are a light sleeper.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank arvid59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
samprasla786, General Manager at Best Western Plus Katy Inn & Suites, responded to this review, March 17, 2014
Dear guest,

Thank you for completing the survey regarding your recent stay at our property. I'm glad you enjoyed the breakfast and the good internet as we are always trying to improve.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon when visiting the Katy/Houston area.

Thank you again for taking the time to complete the survey. We truly appreciate your loyalty to our brand.


Sincerely,

Sam Prasla
General Manager
BEST WESTERN PLUS Katy Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 13, 2014

I stayed at the Best Western Plus Katy Inn & Suites while attending the Southland Conference Basketball Tournament. I travel a lot and am generally pleased with the level of service at most of the hotels I stay at...but THIS experience was truly exceptional. The level of courtesy and professionalism I received from every member of the staff (but especially from Marisela at the Front Desk) was more like a luxury hotel! The room was very clean with a gift bag in the room and linens and towels that were obviously new. I was asked if I needed anything to make my stay more pleasant...the complimentary breakfast was good and the staff was extremely efficient, as the Best Western Plus was the host hotel for Oral Roberts University and Nicholls University (Geaux Colonels!). Not sure how they were able to keep the breakfast buffet stocked with all of those college athletes, cheerleaders and band members eating but the did a GREAT job! If it would have ended there, I would have checked out and headed home with every intention to return during my next stay in Katy...but at check out Marisela turned up the customer service to another level. She asked if I had purchased a ticket to today's game. I had not and she offered me a complimentary ticket! Not necessary...and at $18.00 not a lot of money...but TOTALLY unanticipated and truly a world class touch! Thanks for making my stay in Katy so pleasant. Y'all are wonderful!

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Ed D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
samprasla786, General Manager at Best Western Plus Katy Inn & Suites, responded to this review, March 17, 2014
Dear guest,

Thank you for completing the survey regarding your recent stay at our property. It is very rewarding to know that you had a pleasant stay and that Marisela was able to share an extra ticket for you to attend the Southland Conference Tournament. I will make sure I share your kind words with my staff. We enjoyed being the host hotel for both basketball teams along with the band players and cheerleaders.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon when visiting the Katy/Houston area and hopefully to watch another Nicholls State University basketball game.

Thank you again for taking the time to complete the survey. We truly appreciate your loyalty to our brand.


Sincerely,

Sam Prasla
General Manager
BEST WESTERN PLUS Katy Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port of Spain, Trinidad and Tobago
1 review
Reviewed March 13, 2014

Staff at Best Western was very friendly and accommodating. There is a shuttle to take you to nearby areas from 7:30am-9:30pm. Good location, close to mall, Walmart, TGI, Red Lobster and other dining and shopping areas. The breakfast was slighty disappointing as there was not a wide variety available, especially choice of fruit.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Sharada R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
samprasla786, General Manager at Best Western Plus Katy Inn & Suites, responded to this review, March 17, 2014
Dear guest,

Thank you for completing the survey regarding your recent stay at our property. I'm glad that we were able to provide you with transportation to Katy Mills and it's surrounding restaurants.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey. We truly appreciate your loyalty to our brand.


Sincerely,

Sam Prasla
General Manager
BEST WESTERN PLUS Katy Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 10, 2014

Had just returned to Texas on a long flight from the Philippines and needed a place to rest before traveling back to San Antonio. Always a fan of Best Western so when we came across the hotel in Katy, TX I was confident that it would be a great place to stay. They did not let me down; great staff and comfortable room provided the rest we needed and started off the next day with a great breakfast.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
samprasla786, General Manager at Best Western Plus Katy Inn & Suites, responded to this review, March 13, 2014
Dear guest,

Thank you for completing the survey regarding your recent stay at our property. I'm glad you had a pleasant stay, especially after a long flight.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey. We truly appreciate your loyalty to our brand.


Sincerely,

Sam Prasla
General Manager
BEST WESTERN PLUS Katy Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pike Road< AL, United States
1 review
Reviewed March 2, 2014

The Best Western in Katy, TX was try good. Nice rooms, good atmosphere, and very kind people. I need to expand on the people. They went overboard to make our stay enjoyable. I cannot say enough about their kindness. I will be back in Katy in about three months. This is where I will stay.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Donald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
samprasla786, General Manager at Best Western Plus Katy Inn & Suites, responded to this review, March 8, 2014
Dear guest,

Thank you for completing the survey regarding your recent stay at our property. I'm glad you had a pleasant stay and have plans to return.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future.

Thank you again for taking the time to complete the survey. We truly appreciate your loyalty to our brand.


Sincerely,

Sam Prasla
General Manager
BEST WESTERN PLUS Katy Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Katy Inn & Suites

Property: Best Western Plus Katy Inn & Suites
Address: 2006 Katy Mills Blvd, Katy, TX 77494-4856 (Formerly BEST WESTERN PLUS Katy Inn & Suites)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Katy
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Katy
#1 Family Hotel in Katy
#2 Business Hotel in Katy
#2 Best Value Hotel in Katy
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Katy Inn & Suites 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Welcome to this brand new Best Western hotel in Katy Texas while traveling to enjoy convenient access to the Katy Mills Mall, Bass Pro, Forbidden Garden, the Merrell Center and a variety of corporate locations.Whether your trip is for business or leisure,our staff will make it more enjoyable and memorable. ... more   less 
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Also Known As:
Best Western Plus Katy Inn And Suites
Best Western Plus Katy Hotel Katy

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