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“Decent hotel, gouging prices”

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Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton
Ranked #3 of 5 Hotels in Jourdanton
tx
Level 6 Contributor
115 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Decent hotel, gouging prices”
Reviewed May 22, 2012

This is a standart Hix. Stayed a Sunday night, booked at the last minute. Pretty full. Lots of oilfield traffic has this hotel booked up most week nights. The room was perfectly acceptable, clean and surprisingly quiet. Breakfast was the standard fare, powdered eggs (why to they do this?) and yummy cinnamon rolls, etc. Price was ridiculous for little backwater town. Paid $169 plus taxes for a $100 room. They are gouging the oilfield guys and everybody else who tries. There is another hotel right in front of this one on Hwy 97 that looked ok. Who knew?

  • Stayed May 2012, traveled on business
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Helpful?
Thank milburn289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton, responded to this review, July 17, 2012
Dear milburn289,

Thank you for taking the time to relay your comments regarding our property during your recent stay. We are delighted to know that you enjoyed the cinnamon rolls and found your room clean and quiet. I am sorry you were not satisfied with the price you paid. Room rates do vary depending on the market. Although your stay was not 100% satisfactory, we would hope that you give us another chance to make your stay as best as it can be.

Once again, thank you for your review and staying with us.

Sincerely,

Connie D
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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30 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
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English first
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 7, 2012

We could have stayed on the Riverwalk in San Antonio for less. Bathroom had hair on the floor and mold around the tub. The lobby smelled of cigarettes. It is convenient if you have to stay in the area. Otherwise try San Antonio.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Kmcooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton, responded to this review, May 14, 2012
Kmcooper,

Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Ben J
IHG Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Florida, Florida
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 31, 2012

I stayed here one night. The room is fine, except for some smudges on the wall. The beds are a little high for a short person. The main problem I had was the front desk staff. They were hardly ever behind the desk. One of the guys kept going outside for a smoke. The girl in the morning was socializing with the breakfast host and when I asked her something, I felt like I was bothering her. I would not plan to stay here again.

Room Tip: Rooms away from the housekeeping area might be quieter.
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  • Stayed March 2012, traveled on business
    • Value
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Helpful?
Thank RinFla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton, responded to this review, May 5, 2012
RinFla,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is.

Ben J
IHG Care
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 16, 2011

I spend the night at this hotel and I must say, it was very clean. For the normal traveller, it might be dirty since most of the people staying there are from the oil field. It will be understandable to have dry mud on the floor, since all oil field locations don't have tile floors. I have been to some hotel that are really bad, but this one is very clean by oil field standards (lol).
If you are new to an oil field town, you might have to be a little more understandable.
Again, this is a very good little place to stay. Price is a little on the high side, yet that's how most new hotels are.

  • Stayed June 2011
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Helpful?
1 Thank greenpetro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valley H, General Manager at Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton, responded to this review, September 19, 2013
Hi greenpetro,
Thank you for taking the time to fill out our survey. Your feedback is very appreciated. We are looking forward to your next visit to Jourdanton Texas and hope that our hotel is your choice of stay..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
1 review
Reviewed September 12, 2010

Having stayed at other Holiday Inn Express locations, I do not feel this hotel lives up to the name. It definitely does not live up to the $ amount they charge. When we arrived, we could not get any luggage out of our car without having several bugs jump on us, climb on us, and jump inside our car. We had to flick several bugs off of us once we were in the lobby of the hotel. The front desk clerk acted as if this was perfectly normal. Several times during the night I was woken up by the other hotel guests, including some that honked their horn at 2:30 in the morning. The next morning, we noticed dried mud in the hallway and the lobby of the hotel and a coffee cup left in the elevator. The staff was not busy and could have taken care of the mud, but they sat on the couch instead. When we left, I again had problems with the large numbers of bugs in the parking lot trying to hitch a ride in my car. We had to deal with the bugs in the car for the rest of our trip. I can understand having problems with bugs in the parking lot, but this was ridiculous, it was like something out of a horror movie. I mentioned it to the front desk again when checking out, but they didn't care.

  • Stayed September 2010, traveled with family
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Helpful?
Thank Gandalfthegrape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lubbock, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 12, 2010

This is a very nice hotel the staff is all very nice, the rooms are so big and beautiful. We were so surprised how great this hotel was as we had just left a horrible one right around the corner from it! Im so glad they had a cancellation so we could stay here! Next time down there this is our first stop!!!

  • Stayed July 2010, traveled with family
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Helpful?
Thank AshieFaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, WV
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 30, 2010

I was on my way to Corpus Christi and decided to stop in Pleasanton, explore a bit on my bike, spend the evening then head on in the morning. This hotel was a very nice surprise to find in a nice little town. Very well appointed, friendly and helpful staff, spotless. I cannot say enough good things about my one night there. Had a nice bike ride too!

  • Stayed January 2010, traveled solo
    • Value
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Helpful?
Thank skaryfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton

Property: Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton
Address: 350 Medical Dr, Jourdanton, TX 78026-2412
Phone Number:
Location: United States > Texas > Jourdanton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Jourdanton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Welcome to the Newest Hotel and Suites in Jourdanton, Texas Welcome to the new Holiday Inn Express Hotel & Suites in Jourdanton - Pleasanton, Texas. We are your top choice for premiere lodging near the South Texas Regional Medical Center. Our hotel, located just off Hwy 97, is only a short drive from the excitement of San Antonio area. The hotel is convenient to local sights and attractions, which include the Alamo in San Antonio, Atascosa River Park and the Longhorn Museum. Jourdanton hosts the annual Cowboy Homecoming Festival & Parade and is home to the Rodeo Arena. If hunting is your desire, you can stay with us while you visit any of the local 1000-acre ranches. In April plan a trip to Jourdanton for the fantastic Strawberry Festival which brings a rodeo, national country music artists, arts and crafts exhibitors and over 160,000 visitors.Business travelers looking for quality lodging near the South Texas Regional Medical Center appreciate our new accommodations in Jourdanton, TX. We're located near numerous large companies, such as North American Coal, Walco International and Wilco Peanut Company. We have a meeting room that can accommodate up to 135 guests and a 24-hour business center.When you stay at our hotel near Pleasanton, TX, you'll enjoy a warm Texas welcome and amenities including an outdoor pool, a modern fitness center and a free, hot breakfast. Stay Smart with our great Jourdanton, TX hotel deals and rates. ... more   less 
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Holiday Inn Express Hotel And Suites Jourdanton-Pleasanton

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