New rooms, lights work, tv works, no bugs seen even on the 1st floor in Houston!
- Free Wifi
- Free Parking
This place sucks big time. If you can, just pay a few more dollars and stay somewhere else. First off, upon check in when i went to my room, there were no towels at all. When I attempted to go to the guest counter to obtain more, there weren't any. So I thought that i would wait until morning to get some then, however there still were no towels. I was then told that the only person that had a key to the towel room hadn't arrived yet. When I asked for a manager, the girl behind the counter acted dumbfounded. She said that she was new and didn't haven't contact info or no how to help me. So you mean to tell me if she is there by herself and the place catches on fire, she doesn't know who to call. PLEASE! In order to get clean towels, which should have been in the room upon check in to begin with, I had to call the corporate office. Then low and behold, all of a sudden I look out the window and what do I see, but a sorry "A" manager waltz accross the parking lot to the towel closet to bring me my towels. So the sorry son of a gun was sitting in the back of the office the whole time. Also there were ants in my room all over the sink, so nothing was able to be left out over there. And the renovations that they brag about on line are not all that. the picture that they post on the site is just that, a picture. i don't know where its a picture of, but its sure NOT this place. DO NOT STAY HERE.