I can understand that this location is being renovated but when given a new room the quality of the renovation leaves a lot to be desired. A person can't sit on the toilet and open the bathroom door. There is less than an inch of clearance between the door and commode. Also there is a hole in the wall behind the bathroom door next to the tub that could allow insects or bacteria to thrive. The coffee maker in the room needs to be replaced as the water well is full of dust and algae. Tried to clean it out but couldn't succeed because of no brush. For the breakfast we were surprised to find six Hispanic men sitting eating everything that was available for the customers and discovered later that they were the workers doing the renovation. Watched them put on their knee pads and go to work on the tile floors, walls and carpeting in the entrance and hallway. Must be nice to go to work and get free breakfasts at their jobsite. Not fair to us paying customer's that pay over $100 per night which includes their breakfast. Also, the shuttles that are used to transport guests to and from DFW are not safe as most of the seat belts are either missing or don't work. Safety hazard and a violation of DOT and Texas state law.
- Official Description (provided by the hotel):
- DFW Airport north entrance 1 mile, free 24 hour airport shuttle, free high speed internet, large desk, business center,3-story interior corridor building, microwave & fridge, close to Gaylord Texan, Grapevine Mills Mall, Las Colinas location ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Dfw Airport Hotel Irving
- Irving Best Western
- Best Western Irving