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“Perfectly OK”

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Best Western Plus DFW Airport Suites
Ranked #10 of 77 Hotels in Irving
Certificate of Excellence
Reviewed April 26, 2014

Good location near DFW and 24 hour shuttle so early flights can be accommodated without cab or rental car. This is not one of the newer hotels and it shows its age a bit, but it was clean and reasonable with good shuttle service. Breakfast was decent and so was internet access (both provided at no additional charge) There was adequate parking for those with a car and that is also without additional charge. Staff was friendly and helpful. There is no food within walking distance except for a Subway and a What-a-Burger. There is a Marriott within walking distance so perhaps there is also a hotel restaurant at a different hotel. The Best Western does provide a delivery menu. The hotel shutte is a contract hotel shuttle service that serves several hotels, so it runs a regular and timely route, but it will not go anywhere except the terminals in the airport. The fitness room is currently closed due to renovation. There is a perfectly good business center with a printer for boarding passes. (The computer warns that it is not a legitimate copy of Windows). Overall- this was perfectly OK. Nothing that really stands out as exceptionally good or bad, and for my one day near-airport meeting, it was perfectly adequate.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Best Western
1  Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MehulDFW, Owner at Best Western Plus DFW Airport Suites, responded to this reviewResponded April 28, 2014

Dear Robert G,

We appreciate your kind words on our property.

FYI, our fitness center has now reopened as that area's renovation is now complete. We will be moving the business center out to the lobby area with new automated technology that will make the airline check-in process as well as wireless printing from mobile devices even simpler.

We hope to see you during your next trip to DFW area. Regards.

Mehul

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281 - 287 of 420 reviews

Reviewed April 24, 2014

this hotel is the worst we have ever been to in all the years travelling the world
The reception staff didn't care about the customer and where rude if you asked a question about the area. We where here for one night and two days so wanted information about what do NO HELP AT ALL we ended up walking up the next hotel and get information from them. The rooms where large but not very clean I found hair in the bottom of the shower and the kettle had not been cleaned since been put in there in microware still have the last people food in it as well and the fridge with left over food.

the breakfast was terrible eating from paper plate is only for picnic not in a motel/hotel

The only thing at was ok was the heating thank god as it was freezing out side

On checking out we asked the day before if we could get a late check out as the flight left and midnight. we checked out at 1.00p, and where told we could set in the lounge in reception until about 5.00pm fine by us. When we checked out at 1.00pm the next day the rude man at reception told us that we needed to be on the next shuffle bus what we couldn't sit in the reception area another young girl was told the same thing so we got on the next shuffle with NO HELP for HIM with bags. we then sat and the airport with bags until 6,00pm until we could check them in.
NOT GOOD ENOUGH

  • Stayed: December 2013, traveled as a couple
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Thank carole f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2014

The motel is alright. Breakfast had sausage links covered in hair. Hair was wrapped around the sausage as well as in the sausage. Clearly no hair nets worn here. It was totally disgusting! Had to wait for desk trip to return for check in. Rooms were OK despite the construction. Hotel could be pretty even if difficult to get to due to location. Right on 114 but not. Breakfast will never be forgotten and because of it will not return to this location. I am a BW Diamond member but this hotel is written out of my options list.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Best Western
Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2014

Close to airport free shuttle service and is being updated so very comfortable place to stay for a day or two. Free breakfast simple but enough to get you started. if sightseeing you will need a car. Stay in room in from it does back up to parking garage so you will hear alarms and cars coming and going. Closest restaurant what a burger.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Best Western
1  Thank fun2ride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MehulDFW, Owner at Best Western Plus DFW Airport Suites, responded to this reviewResponded April 18, 2014

Dear fun2ride,

We appreciate your kind words on our Property.

Upon completion of our guest suite renovations, we will be updating the common areas such as Breakfast Lounge & Business Center. We look forward to seeing you on your next visit to the DFW area. Regards.

Mehul

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Reviewed April 17, 2014

We had a late arrival into DFW and needed a hotel for the night. This fit the bill. The shuttle arrived within a reasonable amount of time and took us back in the morning. The shuttle does service several hotels. We were the first drop in the evening, but did have a longer ride in the morning. It wasn't a big deal. Check-in and check-out was easy. We walked to Whataburger for a late dinner. Otherwise, local restaurants would deliver, but we decided it was quicker to walk. The suite was large and comfortable. As for cost, we booked with United miles. I would stay there again in a similar situation.

  • Stayed: April 2014, traveled with family
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1  Thank CCH1223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MehulDFW, Owner at Best Western Plus DFW Airport Suites, responded to this reviewResponded April 18, 2014

Dear CCH1223,

We appreciate your kind remarks on our Property.

Our apologies for the longer ride in the morning on the shared shuttle. We look forward to seeing you during your next trip to the DFW area. Regards.

Mehul

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Reviewed April 15, 2014

We stayed at the hotel overnight for a flight out of DFW the next morning. Everything was great! I have stayed at a neighboring hotel before and paid more for a (not so nice of a) room AND more for the shuttle ride. We were very pleased with this stay.

  • Stayed: April 2014, traveled with friends
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Review collected in partnership with Best Western
1  Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MehulDFW, Owner at Best Western Plus DFW Airport Suites, responded to this reviewResponded April 18, 2014

Dear Scott H,

We appreciate your kind words & look forward to seeing you on your next trip to the DFW area. Regards.

Mehul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2014

Nice place to stay- would stay there again. Pretty quiet especially as close to the airport as it is located. Bed was comfortable. Reasonably priced. Quick check-in/check-out. Plenty of towels. Stay was nice and no problems.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Best Western
2  Thank 524dustyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MehulDFW, Owner at Best Western Plus DFW Airport Suites, responded to this reviewResponded April 15, 2014

Dear 524dustyl,

We appreciate your kind words & look forward to seeing you during your next visit to the DFW area. Regards.

Mehul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus DFW Airport Suites

Address: 5050 West John Carpenter Freeway, Irving, TX 75063-2399 (Formerly BEST WESTERN PLUS DFW Airport Suites)
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#28 Business Hotel in Irving
Price Range: $95 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus DFW Airport Suites 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
DFW Airport north entrance 1 mile, free 24 hour airport shuttle, free high speed internet, large desk, business center,3-story interior corridor building, microwave & fridge, close to Gaylord Texan, Grapevine Mills Mall, Las Colinas location ... more   less 
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Also Known As:
Best Western Plus Dfw Airport Hotel Irving
Irving Best Western
Best Western Irving

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