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“Average” 3 of 5 bubbles
Review of BEST WESTERN PLUS DFW Airport Suites

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BEST WESTERN PLUS DFW Airport Suites
Ranked #19 of 77 Hotels in Irving
Certificate of Excellence
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344 reviews from our community

Traveler rating
    134
    120
    54
    25
    11
See reviews for
100
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96
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Seward, Alaska
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed March 8, 2013

We actually stayed here twice on our way to Belize. We had to overnight coming and going. The first night we got in a room on the airport side of the hotel. We basically did not get any sleep until the planes finally quit landing about 2 am. It was really noisy. On our return trip we specifically requested a room on the opposite side of the hotel and it was much better. It is really convenient to the airport- Staff was friendly and helpful.

Room Tip: Request a room on the freeway side not the airport side or you will hear the airplanes landing until...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Alaska99755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 15, 2013

We return time and again to a clean and friendly place to rest and relax. The staff goes out of their way to make your stay comfortable. We recommend enjoying the complimentary breakfast. Leave your vehicle in their lot and they will get you to the airport on time...

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OkGal5150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newburyport, Massachusetts
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed February 13, 2013

Great value option if you need to stay near the airport. The rooms are spacious and clean but the decor is out of the 1980's. Surprisingly, the TV in the room was the old CRT type; haven't seen one of them in a while! TV didn't have good reception on a couple of channels including the weather channel - pretty important as there was a tornado warning whilst I was there! Customer service was average as I had to petition to get the same rate as on the website. They had a clean outdoor pool and convenient location so would probably use again in a pinch. Not my first choice though.

Room Tip: Its near the airport.... there is some plane noise but not terrible.
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  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank allylee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MehulDFW, Owner at BEST WESTERN PLUS DFW Airport Suites, responded to this review, February 15, 2013
Dear allylee,

We appreciate your kind words & feedback.

The spaciousness of our suites are a popular feature for our guests. Our housekeeping staff takes great pride in our facility cleanliness.

Regarding your suggested updates, we will be installing 42" HD LED flatscreen TV's in all of our suites within the coming weeks. Furthermore, we are in the planning stages of a renovation which will refresh the decor.

We look forward to seeing you again when you are in the DFW area. Regards.

Mehul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenacres, Washington
Level Contributor
103 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed February 1, 2013

My husband and I stayed here heading out of the States and upon returning back in January, staying in the same exact room both nights. The room we were in seemed a little run down, but was definitely clean. We like it to be cold when we sleep so did have the continuous noise of the AC going, but that probably drowned out the airplane noise. The front desk staff was courteous; however, I was disappointed when we asked about the in-room "Order In" menu - she had no idea whether it was good or not. (By the way, since this motel is not near any restaurants, the "Order In" option is fantastic! The food was delivered hot, the portions were very large and it tasted like home cooking (pasta).) The shuttle drivers were on time (even a little early, which I loved) and very courteous. My only "complaint" - and it's not that bad - is that when we went to breakfast at 7:20 a.m. there was very little food available - no bread for toast, eggs were cold and only about a cup left, two yogurts, etc. We waited ten minutes or so and then decided to have a roll with our coffee. The breakfast was replenished at 15 or 20 til 8, but I think that might be a little too long to wait, particulary when people stay here to catch a flight and may not have all kinds of time to hang around. Otherwise, it was a pleasant stay.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Christine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MehulDFW, Owner at BEST WESTERN PLUS DFW Airport Suites, responded to this review, February 4, 2013
Dear Christine B,

Thank you for your feedback and kind words.

Our housekeeping staff takes pride in the cleanliness of our facility. We are in the planning stages of a renovation which will update our common area and guestroom furnishings.

Due to the lack of dining options in our area, we endeavor to provide options between the food items in our sundry shop, the Order In menu as you describe, as well as our partnership with Kirby's Steakhouse which offers complimentary shuttle service to & from the restaurant.

I apologize for your experience with our breakfast; we have made adjustments to our staffing to address the same. We hope to see you on your next trip to the DFW area. Regards.

Mehul Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS DFW Airport Suites

Property: BEST WESTERN PLUS DFW Airport Suites
Address: 5050 W John Carpenter Fwy, Irving, TX 75063-2399
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#28 Business Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS DFW Airport Suites 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
DFW Airport north entrance 1 mile, free 24 hour airport shuttle, free high speed internet, large desk, business center,3-story interior corridor building, microwave & fridge, close to Gaylord Texan, Grapevine Mills Mall, Las Colinas location ... more   less 
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Also Known As:
Best Western Plus Dfw Airport Hotel Irving
Irving Best Western
Best Western Irving

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