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“Clean, comfortable, and great staff.” 5 of 5 bubbles
Review of BEST WESTERN PLUS DFW Airport Suites

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BEST WESTERN PLUS DFW Airport Suites
Ranked #19 of 77 Hotels in Irving
Certificate of Excellence
Coquitlam
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Clean, comfortable, and great staff.”
5 of 5 bubbles Reviewed January 20, 2013

Stayed for one night and was very impressed with the service. The desk staff was friendly and efficient. The room was clean and comfortable with a fridge (all hotels shuld have one) and comfortable beds. I will stay here again.

Room Tip: Get a room facing the pool for a quieter stay.
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MrMarcR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MehulDFW, Owner at BEST WESTERN PLUS DFW Airport Suites, responded to this review, January 22, 2013
Dear MrMarcR,

We appreciate your kind words.

Our staff takes pride in their work, from the friendliness at the front desk to the cleanliness in the housekeeping division.

We look forward to seeing you during your next visit to the DFW area. Regards.

Mehul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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344 reviews from our community

Traveler rating
    134
    120
    54
    25
    11
See reviews for
100
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96
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Yona, Mariana Islands
Level Contributor
278 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed January 10, 2013

I stayed here due to an early morning flight out of DFW. Routine shuttle service starts at 0400 which was perfect for my flight. The room was bigger than I was expecting. The room was clean, had WIFI, and a refrigerator. The receptionist has nice and friendly. I would definitely stay again.

  • Stayed January 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tattskin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MehulDFW, Owner at BEST WESTERN PLUS DFW Airport Suites, responded to this review, January 11, 2013
Dear tattskin,

Thank you for your kind words.

We endeavor to provide a pleasant experience and take pride in our cleanliness & staff. We look forward to seeing you during your next visit to the DFW area! Regards.

Mehul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Berwick, Maine
Level Contributor
126 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed December 17, 2012

The rooms were very large and accommodating, clean and comfortable. The service was wonderful. My only complaint would be the typical breakfast the hotel offers. High carb, no fresh fruit, high carb yogart, sweet rolls, white bread, peaches in heavy syrup in a large jar. Just not appealing. We left early by shuttle to eat at the airport! The shuttle service was o.k. My husband notice the lights on for oil and engine while being transported to the airport hoping we would not breakdown! This is a reviw abou the room, so that being said, it was terrific.

Room Tip: Eat breakfast elsewhere!
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MehulDFW, Owner at BEST WESTERN PLUS DFW Airport Suites, responded to this review, December 18, 2012
Dear Nancy S,

We appreciate your business & thoughtful comments.

Thank you for the compliments on our staff & guest suites.

Regarding the breakfast, we are currently reworking the items that we offer along the lines of your comments. Given that our airport shuttle service is outsourced, I have passed on your feedback to the operator so it can be addressed.

We look forward to seeing you on your next trip to the area. Regards.

Mehul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aubrey, Texas
Level Contributor
12 reviews
6 hotel reviews
4 of 5 bubbles Reviewed December 13, 2012

We like this hotel, but the bed sounds like grandma's old spring mattress, and it sags in the middle, the powered eggs are just that powered. And yet we keep coming back! get new mattresses PLEASE!!!!!

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Thomas Mr G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MehulDFW, Owner at BEST WESTERN PLUS DFW Airport Suites, responded to this review, December 13, 2012
Dear Thomas G,

We value your business & appreciate your feedback.

Both items that you mention -- mattresses & breakfast -- are our top priorities in changing. We utilize these comments to fine tune our continuous improvement strategy.

We look forward to seeing you on your next trip. Regards.

Mehul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Carlos, California
Level Contributor
94 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed November 20, 2012

We stayed here prior to an early flight out of the country. The rooms were spacious and clean. With WiFi, a gym, and a great breakfast it'd be an excellent choice for a longer stay in the area on business. Best of all the price was quite reasonable.

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dlh22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 bubbles Reviewed November 11, 2012

Why oh why did I book this hotel. Yes, I thought the reviews were ok - seemed to indicate good value, pictures looked ok (I know - never trust pictures). Well, if you are down to your last penny and cannot afford anything else, and you're able to eat the most appalling food called 'cooked breakfast' and you can sleep ok on wooden planks ( which is what the bed felt like) with pillows like rocky mountains, and an air conditioner which emits more noise than the jumbo jets flying outside your window, then by all means stay here. The rooms were larger than normal, with a sitting area, the bathroom smaller than normal - only one person at a time for brushing teeth please - but the towels have to be the tattiest I have ever seen in any hotel or motel in my life. My old doggy towels are in better condition. The hotel is clean and the staff very friendly. After seeing the breakfast fare, I headed across to the Marriott and paid for something decent. Why oh why didn't I book the Marriott?!

  • Stayed November 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SchmetterlingDawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MehulDFW, Owner at BEST WESTERN PLUS DFW Airport Suites, responded to this review, November 12, 2012
Dear SchmetterlingDawn,

First of all, I would like to apologize for your recent experience with us.

We are in the planning stages of an upcoming renovation which will address the areas where we let you down. We take pride in our hotel's cleanliness and staff and as such, appreciate your compliments.

Our goal is to always make things "right" during your stay, something we regrettably will not be able to achieve in your case. Please contact me directly at the Property if there is anything that we can do for you at this late stage. Regards.

Mehul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irving, Texas
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed November 5, 2012 via mobile

Stayed hear visiting friends in Irving. Good location and good service an would recommend highly. Room was big and comfortable and the wifi worked great. The breakfast had a good selection and the attendant was very attentive.

Stayed November 2012, traveled with family
Helpful?
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS DFW Airport Suites

Property: BEST WESTERN PLUS DFW Airport Suites
Address: 5050 W John Carpenter Fwy, Irving, TX 75063-2399
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#28 Business Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS DFW Airport Suites 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
DFW Airport north entrance 1 mile, free 24 hour airport shuttle, free high speed internet, large desk, business center,3-story interior corridor building, microwave & fridge, close to Gaylord Texan, Grapevine Mills Mall, Las Colinas location ... more   less 
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Also Known As:
Best Western Plus Dfw Airport Hotel Irving
Irving Best Western
Best Western Irving

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