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“airport shuttle fiasco” 1 of 5 bubbles
Review of BEST WESTERN PLUS DFW Airport Suites

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BEST WESTERN PLUS DFW Airport Suites
Ranked #19 of 77 Hotels in Irving
Certificate of Excellence
UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“airport shuttle fiasco”
1 of 5 bubbles Reviewed November 4, 2007

They hadn't co-ordinated with the airport recorded telephone message system for shuttles, making it very difficult to contact the hotel. I would have cancelled on arrival but the fiasco with the bus made me too late, by 40minutes!!

They would accept no responsibility and the manager wouldn't talk to me.

I would use the hotel again as a resort.... A last resort!!!

Note: limited choice of resturants within walking distance.

More hassle than I could do with after a long haul flight.

  • Liked — room seemed clean
  • Disliked — disorganisation with shuttle. invisable manager. no resturant.
  • Stayed November 2007, traveled solo
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Bean-around
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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344 reviews from our community

Traveler rating
    134
    120
    54
    25
    11
See reviews for
100
79
37
96
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
New Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed August 8, 2007

The place was clean and had a nice pool. The rooms and the hotel had an odd smell. But it was very clean. The front desk staff was nice, but the girl always seemed put out and watched me like a hawk at the sundries. Beds were hard, rooms average no pay per view. Heard planes 24/7. Convieniante for overnight, rough for a week.

  • Liked — Pool, location
  • Disliked — No pay per view, boring.
  • Stayed August 2007, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank ladyblue1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS DFW Airport Suites

Property: BEST WESTERN PLUS DFW Airport Suites
Address: 5050 W John Carpenter Fwy, Irving, TX 75063-2399
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#28 Business Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS DFW Airport Suites 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
DFW Airport north entrance 1 mile, free 24 hour airport shuttle, free high speed internet, large desk, business center,3-story interior corridor building, microwave & fridge, close to Gaylord Texan, Grapevine Mills Mall, Las Colinas location ... more   less 
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Also Known As:
Best Western Plus Dfw Airport Hotel Irving
Irving Best Western
Best Western Irving

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