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“Not up to Hilton standards.” 3 of 5 stars
Review of Homewood Suites by Hilton Irving - DFW Airport

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Homewood Suites by Hilton Irving - DFW Airport
Ranked #1 of 78 Hotels in Irving
Certificate of Excellence
Visalia
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Not up to Hilton standards.”
3 of 5 stars Reviewed July 13, 2014 via mobile

Have stayed here many times over the past year and it's gone downhill. Lots of staff turnover, rooms are not cleaned as they should and the breakfast is horrible. It's basically the same microwave food all the time. Fresh fruit on Monday and it's put out everyday until it's gone. By Thursday it looks like road kill. Many more options available vs this one that's going downhill.

  • Stayed June 2014
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank K2service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian L, Manager at Homewood Suites by Hilton Irving - DFW Airport, responded to this review, July 14, 2014
Thank you taking the time to fill out a review on our Homewood Suites by Hilton DFW Airport. We appreciate your feedback and recommendations. We will take them into consideration to improve our operation. I invite you to contact me personally so that we can speak more in detail about your recent experiences at our Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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416 reviews from our community

Traveler rating
    274
    107
    25
    9
    1
See reviews for
133
58
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168
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Lawton, Oklahoma
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 3, 2014

Our stay at Homewood Suites was amazing! We were always so happy to have such a great place to come "home" to after a long day away! The staff were always smiling and extras were so very nice. We highly recommend to one and all to stay at this wonderful hotel. Nelda

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank nelda c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 1, 2014

The staff at the Homewood Suites in Irving, were extremely helpful, kind and courteous. We especially appreciated Collin Gilly. On the Sunday night of our stay, my brother-in-law needed emergency medical attention. Collin called 911 for them, checked on them to see if there was anything he could do, directed the EMT's to their location, and even waited around to see if there was anything else he could do. We really appreciated his kindness and willingness to help.
In addition the hotel was great. Comfortable, clean room with everything we needed!
Thank you for everything!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Shawn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, TX
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 29, 2014

We stayed here for the second time with our very large family for our family reunion. The staff went out of their way to make our group comfortable and taken care of. They do have breakfast and a manager's reception on weeknights. Indoor pool is nice in hot blazing mid-Texas summers. Even the small suites have a full kitchen, which is nice if you would be staying awhile. They really go out of their way to offer to help in any way they can. Convenient location right at the edge of DFW airport (but you don't hear the planes).

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank RoadWarrior-Houston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DFW, United States
1 review
4 of 5 stars Reviewed June 25, 2014

Excellent - hope you get David and Stephen to be your service providers at the hotel. Convenient location, shuttle service, clean rooms, decent meals, swimming pool, wifi everything is total value for money for a family

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Himanshu M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hot Springs, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2014

Really does have the comforts of home. They changed up the food being served everyday. Loved the Waffles. Dinner is OK also, the beer is a draft on tap. They have a !/2 basket court, pool table. Great staff, clean rooms, good food. Only wish that the pool had been warmer. I would stay here again, if we are back in this area again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank 456craigw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed June 8, 2014

My husband and I only stayed at Homewood Suites Irving-DFW for one night before we flew out, but we both thought it was perfect for a longer stay. Our king suite was huge compared to most hotel rooms, with a compact kitchen that included a full-size refrigerator, small cooktop, microwave, dishwasher, and dishes, etc. There was a nice enclosed shower and not the tub-shower combination, which was the only thing my husband would have preferred. The room also had a small sitting area, nice desk, and a tv that swiveled. The breakfast was terrific, with both hot & cold choices. Since we stayed Sunday night, we didn't have the supper option offered Monday-Thursday nights. The pool and fitness center also were inviting, although we just looked in, and I believe there were other entertainment/fitness options on the property. The desk staff was friendly and answered our questions about area restaurants in Grapevine and Irving. We paid a modest amount to leave our car in their parking lot for the week (we had not booked the hotel directly), and both of the shuttle drivers were prompt and courteous. If we vacation in the Dallas area in the future, we will want to stay here again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TXTripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Irving - DFW Airport

Property: Homewood Suites by Hilton Irving - DFW Airport
Address: 7800 Dulles Dr, Irving, TX 75063-2305
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Irving
#2 Business Hotel in Irving
#7 Romantic Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Irving - DFW Airport 3*
Number of rooms: 77
Official Description (provided by the hotel):
Unwind at the Homewood Suites Irving-DFW Airport, located minutes from Dallas/Fort Worth International Airport. Situated within Irving’s business district, this DFW Airport hotel is close to a number of corporations and offers free parking & shuttle. Mix & mingle at our Welcome Home Reception, where you’ll be treated to light dinner and drinks. Relax and enjoy world-class service: our hotel offers complimentary Wi-Fi, a business center, a refreshing pool and free hot breakfast daily. ... more   less 
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Also Known As:
Homewood Suites By Hilton Irving - Dfw Airport Hotel Irving
Hilton Irving
Homewood Irving
Homewood Suites Irving
Irving Hilton
Irving Homewood Suites

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