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“Solid choice in a frustrating situation” 4 of 5 bubbles
Review of Homewood Suites by Hilton Irving - DFW Airport

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Homewood Suites by Hilton Irving - DFW Airport
Ranked #1 of 77 Hotels in Irving
Certificate of Excellence
New York City, New York
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Solid choice in a frustrating situation”
4 of 5 bubbles Reviewed August 19, 2012 via mobile

Katherine at the front desk was great. The shuttle is on time and dependable. Affordable clean and easy choice for an unwanted delay or canceled flight situation. One ding: the tv remotes did not work even the replacement one we requested.

  • Stayed August 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TexasTalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy F, General Manager at Homewood Suites by Hilton Irving - DFW Airport, responded to this review, August 23, 2012
Thank you for taking the time to fill out your review on TripAdvisor about your recent stay at the Homewood Suites Irving-DFW Airport. It means so much to us to hear how we are doing.

Thank you for your comments about Katherine. I will definitely be showing this to her so that she knows how she is doing. We have a great team here and we love and appreciate our guests. It is extremely difficult when you have flight delays or cancellations and our goal is to make sure that you are treated as part of our Homewood Suites Family. I hope that we will see you again soon.

Again, Thank you for your comments and have a GREAT day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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458 reviews from our community

Traveler rating
    306
    116
    26
    9
    1
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 16, 2012

I am a HHonors Gold member and stayed here for 4 nights in late July while attending the Restoring Love event at Cowboys Stadium. Had 5 people in our party and stayed in a 2 bedroom, 2 bath suite. We were all able to comforatably move about and have our own space. Very clean room, athough housekeeping twice came after 3pm. Upon our arrival at 4:30 on Thursday our room was not yet ready. However, front desk did a great job of servicing us with complentary water and snacks until room was ready at 5. Morning breakfast was adequate and evening reception was more than expected-rather than snacks, there was usually a small buffett with a salad bar and complementary beer and wine. Located right next to DFW, although noise was never a problem while trying to sleep. No restaurants nearby so if one did not have a car it could be a little tricky. Grapvine mall is located less than 10 minutes away with several restaurants. Was able to Drive to Arlington in under 30 minutes during non-rush hours. Overall, a great stay. Would return to this hotel.

  • Stayed July 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank garendon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy F, General Manager at Homewood Suites by Hilton Irving - DFW Airport, responded to this review, August 23, 2012
Thank you so much for your review on TripAdvisor. It is always great to hear how we are doing at our Hotel and how the team makes our guests feel. Our goal is for our guests to feel like part of our family.

Again, thank you for your comments and we look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marlow, Oklahoma
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed May 21, 2012

If you're flying from DFW, this is the hotel to stay in. Wonderful rooms and friendly staff. My family stayed here before leaving for Cancun and again when we returned. The shuttle is the only way to go when catching a flight and also felt very comfortable with leaving our car there while on our trip. Will definitely stay here each time we fly from DFW.

  • Stayed May 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nannyhoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midwest
Level Contributor
140 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 bubbles Reviewed May 11, 2012

PROS: Location, friendly staff, indoor pool, great shuttle driver/service, very clean property, close by shuttle to numerous food options within 5 minutes. Very responsive by phone. Room was decently appointed.

CONS:

1. Front Desk Staff is not very well informed on local dining options (basically said she "knew nothing about the local places because she doesn't live in the area" -- sorry, not a valid reason).

2. Free breakfast: Hot foods were cold, cold foods were warm; breakfast attendant seemed taxed when communicating (language issue) and spent more time interacting with another staffer than with patrons or food items.

3. Normal posted rates are considerably higher than value for service and amenities.

Point of reference: Hilton Honors VIP.

  • Stayed April 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank stranieri_divertenti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed April 5, 2012

I stayed here overnight to catch a morning flight at DFW. It's not close to any restaurants - so it you don't have a car, you won't be walking anywhere to eat dinner. The property is excellent - great rooms, friendly staff, very comfortable surroundings. I would stay there again; it was extremely quiet and well maintained. Unfortunately the hotel shuttle to the airport does not begin service until 7:00 a.m. so if you have an early flight, better keep that rental car and plan on leaving early (you need to allow at least 30 minutes to turn in the car, catch the shuttle, and be deposited at the airport). Nice indoor pool and spa area.

Room Tip: I stayed on the third floor, quiet and away from the indoor pool.
See more room tips
  • Stayed March 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank drjackiefish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
132 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed March 24, 2012

Stayed here one night before catching a morning flight the next day. The front desk staff on check-in and check-out were unimpressive. The luggage carts were "flimsy". The free breakfast was not very good, either. On the other hand, the room was clean and spacious - the bed was pretty comfortable and the bathroom was ok. The free wifi was a little on the slow side, but it worked ok. They had a pool and workout facility I didn't use. Small hotel. The price was right, though.

  • Stayed March 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank emandj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fontana, California
Level Contributor
106 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed March 20, 2012

We flew in on a redeye and the front desk staff were great at getting us an early check-in so we could get some rest. Unfortunately, the room was located next to an outside a/c unit that was a little loud throughout our stay. We had a minor problem with the closet door that was taken care of quickly. Otherwise, we enjoyed our two night stay at this property and would stay here again.

Room Tip: Stay away from 103, it has an a/c unit next to it.
See more room tips
  • Stayed March 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank takticaltraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Irving - DFW Airport

Property: Homewood Suites by Hilton Irving - DFW Airport
Address: 7800 Dulles Dr, Irving, TX 75063-2305
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Irving
#2 Family Hotel in Irving
#7 Romantic Hotel in Irving
#7 Best Value Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Irving - DFW Airport 3*
Number of rooms: 77
Official Description (provided by the hotel):
Unwind at the Homewood Suites Irving-DFW Airport, located minutes from Dallas/Fort Worth International Airport. Situated within Irving’s business district, this DFW Airport hotel is close to a number of corporations and offers free parking & shuttle. Mix & mingle at our Welcome Home Reception, where you’ll be treated to light dinner and drinks. Relax and enjoy world-class service: our hotel offers complimentary Wi-Fi, a business center, a refreshing pool and free hot breakfast daily. ... more   less 
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Also Known As:
Homewood Suites By Hilton Irving - Dfw Airport Hotel Irving
Hilton Irving
Homewood Irving
Homewood Suites Irving
Irving Hilton
Irving Homewood Suites

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