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“Nicely refreshed great staff” 4 of 5 stars
Review of Hilton Garden Inn DFW Airport South

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Hilton Garden Inn DFW Airport South
Ranked #10 of 78 Hotels in Irving
Certificate of Excellence
Miami, Florida
Level Contributor
46 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Nicely refreshed great staff”
4 of 5 stars Reviewed March 28, 2013

Stayed here in March 2013, hotel has been nicely refreshed with new lobby, hotel rooms, and out door area / bar. Hotel is very clean and staff was very helpful when I had an small issue. Hotel is located very very close to the airport car rental facility.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank travel_dude_73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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441 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
Whitesboro, Texas, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 11, 2013

Staff was very insensitive to needs of customers...Elevator failed with people on board...refused to give refund...we had to climb 4 flights of stairs to room...non smoking room smelled like smoke...Just Poor customer service all around....

  • Stayed March 2013, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Felix T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeAnna H, Manager at Hilton Garden Inn DFW Airport South, responded to this review, March 12, 2013
Thank you so much for your feedback. I am sorry about your experience at the front desk. We strive to ensure our front desk agents and other team members know how much we value your business. Please accept my sincere apologies about the issues you had at our hotel during your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgia
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 10, 2013

This DFW airport location is very close on the southern end of the DFW airport.

The rooms are well maintained, clean and updated. The noise from other rooms can easily be heard as the walls must not be very thick. Very good fitness center with plenty of space ... free weights, ellipticals, bikes and treadmills. The breakfast selections are okay ... basic cereals, fruits, oatmeal, eggs (also made to order), and variety of juices. Appears to stay busy with lots of occupancy so call early if you need a room.

This property had a good amount of meeting space.

Not a lot of variety of restaurant options nearby and it can be a bit confusing to navigate the highways. Not a far drive to Las Colinas where there's a wide variety of options.

Room Tip: Not a lot of space in the rooms with two double beds.
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank AlphaBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 9, 2013

Everything was perfectly fine. The price seemed a bit high at $200+. Bar and restaurant service was excellent and the free airport shuttle was definite plus. My very good rating is exclusive of price.

  • Stayed March 2013, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jay W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Level Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed February 25, 2013

This property is relatively fresh and well-maintained. A colleage and I stayed over on a Thursday night to catch early flights out of DFW on Friday morning. The airport shuttle runs every half-hour and is quick and punctual.

The restaurant offers a reasonable variety of well-prepared food. However, our entrees took a very long time to arrive; and the waitress was friendly but very difficult to understand.

I would return.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank 167Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellington, Connecticut
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed February 12, 2013

What a great hotel the stay was very enjoyable from check in to the rooms,the many employees were fantastic from the front desk Victoria and Vilma to the employees cleaning the rooms to the employees in the dining room for breakfast always asking if everything is ok and could they get us something,stayed in many a hotels that cost a lot more but this one did a lot better from the employees themselves the manager of this property should be very proud and fortunate they have such great employees who made are stay because of cancelled flight back to the east coast so much more bearable thank you Hilton Garden Inn DFW Airport and a big thank you to all your great employees!!!!!!!

Room Tip: These is a great property and all rooms are just has good has the other!!!!!
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ronald D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Paul
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed February 3, 2013

This Garden Inn has an excellent exercise room, a nice outdoor patio with a fire pit for winter evenings, a pool and hot tub, a business center and the usual nice rooms and very friendly staff. The location is great for touring Dalls and Ft. Worth. Highly recommend La Margarita in nearby strip mall for dinner and for a special diinner, thE Lonesome Dove in Ft. Worth.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank KarenECS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn DFW Airport South

Property: Hilton Garden Inn DFW Airport South
Address: 2001 Valley View Ln, Irving, TX 75061-3501
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Irving
#14 Family Hotel in Irving
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn DFW Airport South 3*
Number of rooms: 151
Official Description (provided by the hotel):
The Hilton Garden Inn DFW Airport South is situated perfectly in the center of the DFW Metroplex bordering Grapevine, Arlington, Dallas and Ft. Worth. Conveniently located just 2 miles South of DFW Airport, offering courtesy shuttle within 5 miles of the hotel. Located near businesses and entertainment such as FlightSafety DFW, CAE, Bombardier, NCR, AT&T and Centreport Office Park. Easy access to Dallas Cowboy's ATT Stadium, Globe Life Park home of the Texas Rangers, 6 Flags Over Texas, LEGOLAND, Sea Life Grapevine Aquarium, Historic downtown Grapevine, American Airlines Center, Dallas World Aquarium, Dallas Arts District, Dealey Plaza, Ft. Worth Stockyards, Gexa Theatre, Lone Star Park, Grand Prairie Premium Outlets and Grapevine Mills Mall as well as a vast array of restaurants within a 5 mi. Radius of the hotel. Guest rooms featuring fabulous amenities like GSS Garden Sleep System beds, 37" HGTVs and complimentary WiFi. Each room offers a microwave, mini fridge, Keurig coffeemaker and large desk. Beautifully appointed meeting and banquet facilities seating up to 300 people. Enjoy the hotel's restaurant for breakfast and dinner with room service and The Garden Grille and Bar open nightly. Outdoor living areas offer a mesmerizing fire fountain, soft seating and large screen TV or for a more relaxed setting enjoy the hotel's scenic tropical pond. Fitness Center, Business Center and outdoor swimming pool. ... more   less 
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Also Known As:
Hilton Garden Inn Dfw Airport Hotel Irving
Hilton Garden Inn Irving
Hilton Irving

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