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“Greatest Staff Ever”

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Hilton Garden Inn DFW Airport South
Ranked #13 of 77 Hotels in Irving
Certificate of Excellence
Brooklyn Park, Minnesota
Level Contributor
3 reviews
3 hotel reviews
“Greatest Staff Ever”
Reviewed August 23, 2012

I have stayed at this hotel going on 3 weeks. When I check in I am always greeted with a smile and a hello with my name. Veronica, Kathy and Vilma at from desk are the best. They go out of their way to make sure I have everything. These employess are the reflection of the management, Greg Malcolm, General Manager, and DeAnna Hendix Night Manger. It is because of their skills that makes their employees so great. I will always stay here when I am in Dallas area. The staff in restaurant, Brent and Celcia are a joy. I love them. I feel so at homr when here. Stay here folks. It is so great

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ronnie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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542 reviews from our community

Traveler rating
    288
    157
    47
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    22
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Midland, Texas
Level Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 23, 2012

Each time we visit the Metroplex, we stay at this location because it is close to where our family lives and is convenient to local attractions and restaurants. The price is good and the rooms are nice. The breakfast buffet is also good and a quick option in the morning.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank heather l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 23, 2012

Our car was stolen from this property. The front desk has no clue when it happened, and the manager on duty could not be bothered to come and speak to us personally. We dealt with front desk staff only!

Stayed July 2012, traveled with family
Helpful?
1 Thank christa t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeAnna H, Manager at Hilton Garden Inn DFW Airport South, responded to this review, July 27, 2012
I regret you experienced this issue. I can assure you we take theft very seriously and are investigating it. We will do everything we can to help you. Kindest regards, DeAnna Hendrix, Night Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
54 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 21, 2012

This property is a typical Garden Inn. Check-in was professionally handled and effortless. The room was well maintained. Bed was comfortable. Some airport noise but not unbearable. Breakfast was the standard Garden Inn fare and I would have to rate the quality as just average compared to other properties. Had a room service dinner which was really quite good and delivered promptly. My one complaint was with wi-fi signal. The Hilton Honors signal was extremely weak. Front desk instructed me to switch over to another service in the hotel. This service fluctuated from good to very good to excellent and back again. Really impacted the work I needed to get done. Overall, the price and location (needed to be close to DFW) were acceptable and I would stay again under similar circumstances. I will, however, be sure to request a room with better signal.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MVTeacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amarillo, Texas
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 6, 2012

We stayed at the Hilton Garden Inn with my daughter's volleyball team. This was the 2nd time I've stayed there and it is very nice and clean. You couldn't ask for a friendlier staff. The breakfast is great. The team had to leave the hotel for the tournament at the same time breakfast was suppose to start. The hotel actually started breakfast 30 minutes early to accommodate our group. Also, nice to be able to have dinner & cocktails without leaving the hotel. The property is very nice with fountains and outdoor patio area. Even though it's located right by DFW I didn't hear airport noise in the room. I would HIGHLY recommend the Hilton Garden Inn.

  • Stayed February 2012, traveled with family
    • Value
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Helpful?
1 Thank Chattins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rogers, Arkansas
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 14, 2012

We did the Park N Fly thing and we were very satisfied. Our flight to Cancun was from DFW Airport so we drove to Dallas and stayed at this Hotel. We were able to leave our car there and they shuttled us to the airport. After we returned, the shuttle picked us up and we stayed another night before driving home the next day. The Park N Fly rate was 89.00 for a king room....very very good price for this hotel. The hotel is very nice and it is well kept. The staff is very accomodating and the food is pretty good in the Restaurant. The beds are very comfortable and for us that is important.
We will definately stay with them again.

Room Tip: We liked our rooms on the 4th floor.
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  • Stayed May 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank RoadTripFreaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 7, 2012

This was an excellent location for us as we were traveling for business and the office was quite close to this location and the airport. The hotel is located quite close to two or three good sized shopping centers with many options for lunch and dinner. The hotel itself was quite nice, the workout room looked like one of the better ones I have seen and the rooms were quite comfortable. As a bonus, the toilet was a dual flush toilet, good job by Hilton on that one.

Overall, this was a good value, a good location for our needs, and close to food. Would definitely stay again.

  • Stayed March 2012, traveled on business
    • Value
    • Location
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Helpful?
Thank redwingsarebad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn DFW Airport South

Property: Hilton Garden Inn DFW Airport South
Address: 2001 Valley View Ln, Irving, TX 75061-3501
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Irving
#14 Family Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn DFW Airport South 3*
Number of rooms: 151
Official Description (provided by the hotel):
The Hilton Garden Inn DFW Airport South is situated perfectly in the center of the DFW Metroplex bordering Grapevine, Arlington, Dallas and Ft. Worth. Conveniently located just 2 miles South of DFW Airport, offering courtesy shuttle within 5 miles of the hotel. Located near businesses and entertainment such as FlightSafety DFW, CAE, Bombardier, NCR, AT&T and Centreport Office Park. Easy access to Dallas Cowboy's ATT Stadium, Globe Life Park home of the Texas Rangers, 6 Flags Over Texas, LEGOLAND, Sea Life Grapevine Aquarium, Historic downtown Grapevine, American Airlines Center, Dallas World Aquarium, Dallas Arts District, Dealey Plaza, Ft. Worth Stockyards, Gexa Theatre, Lone Star Park, Grand Prairie Premium Outlets and Grapevine Mills Mall as well as a vast array of restaurants within a 5 mi. Radius of the hotel. Guest rooms featuring fabulous amenities like GSS Garden Sleep System beds, 37" HGTVs and complimentary WiFi. Each room offers a microwave, mini fridge, Keurig coffeemaker and large desk. Beautifully appointed meeting and banquet facilities seating up to 300 people. Enjoy the hotel's restaurant for breakfast and dinner with room service and The Garden Grille and Bar open nightly. Outdoor living areas offer a mesmerizing fire fountain, soft seating and large screen TV or for a more relaxed setting enjoy the hotel's scenic tropical pond. Fitness Center, Business Center and outdoor swimming pool. ... more   less 
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Also Known As:
Hilton Garden Inn Dfw Airport Hotel Irving
Hilton Garden Inn Irving
Hilton Irving

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