came to outback for a family dinner. The service was fine at first. It went down hill from here. Our steak didnt come out cooked correctly then we received the wrong steaks? The runner had no idea what kindof steak we had order or if we received the correct type of steak when we questioned him.
We waited so long for A1 sauce that our steak was cold and the manager had to recook it for us. The other (2) tables around us already sent their steak back and the other table was served cold coffee.
It was now time from dessert. I had over heard another server tell the table next to us they could make the sinful sundae that was no longer on the menu but it would take a little longer to make it. So we asked iour server if we could order the sinful sundae. She said no, they no longer offered it. We saw the other server and called her to our table and asked if it could be made. She said yes, but it would take a roughly 10 minutes. I said get i want that plus the other dessert for my daughter. 15 minutes later our server came out with my sinful sundae but no dessert for my daughter? The server thought we no longer wanted it since I ordered the sundae. The manager "Scott" came over and apologized for the mistakes that had happened and offered 25% off our dinner. Scott (mgr) was seating a guest and passed our table and told the other server never mention the sinful sundae to anyone again in a very stern voice! Of course loud enough for customers to hear. I apologized out loud to the other server, loud enough so Scott could hear. Scott then came to our table and said I was not reprimanding my server? Really beause we heard your tone, and that was VERY unprofessional to stay that out in the dinning area. I told Scott our experience this evening was horrible and that the server offering to make the sinful sundae was the best part of the eveing. Scott just walked off. we paid our bill and left! I will never eat at that outback again! and I will pass the word to my friends....
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