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“Convenient, clean Courtyard”

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Courtyard Dallas DFW Airport South/Irving
Ranked #29 of 77 Hotels in Irving
Certificate of Excellence
Washington
Level Contributor
112 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“Convenient, clean Courtyard”
4 of 5 bubbles Reviewed March 13, 2013

We chose this location based on the availability of a 24 hour airport shuttle and the in house Bistro dining for a late dinner. We called for the shuttle upon landing at DFW and it arrived within 15 minutes. The late evening ride was only 5 minutes to the hotel. The staff was welcoming and the Bistro staff served us a hot, quick meal with a friendly attitude even though it was nearing the 10PM closing time. The lobby is decorated in a modern style with lots of reading material and seating options. The room was clean, the bed was comfortable. The furnishings were cheerful red and gold colors. The bathroom was quite cozy, but worked OK for an overnight. The breakfast Bistro choices were varied and tasty. I appreciated the healthy bowl of oatmeal with nuts and fruit . The booking rate, shuttle and in house Bistro made this a super value for a quick overnight while traveling.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sitesea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex N, General Manager at Courtyard Dallas DFW Airport South/Irving, responded to this review, April 23, 2013
Thank you for taking the time recognize our property and staff. We are fully committed to ensuring the comfort and satisfaction of each guest. We hope you will keep us in mind for future trips to the Dallas/Fort Worth area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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174 reviews from our community

Traveler rating
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    66
    17
    6
    3
See reviews for
36
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14
80
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
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English first
Chicago, Illinois
Level Contributor
144 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed March 2, 2013 via mobile

Everything is amazing. Staff are knowledgable and accommodating. Food selection is great. Nice outside courtyard area to relax and read in. Great private gym area. Not a lot around the hotel for families but this is a first class business hotel. Great private seating areas to utilize the free wifi and conduct business. You won't go wrong by staying here

Stayed February 2013, traveled on business
Helpful?
Thank Kara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas, USA
Level Contributor
263 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
5 of 5 bubbles Reviewed February 28, 2013 via mobile

This courtyard is new, friendly, inviting and it shows. The beds are amazingly comfortable, the Internet speed is great, the associates take pride in their work, and at the end of the day, it was a restful one night stay.

Stayed February 2013, traveled on business
Helpful?
Thank TechMarauder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex N, Manager at Courtyard Dallas DFW Airport South/Irving, responded to this review, April 23, 2013
Thank you for your review! Each of our staff truly enjoys what they do, and we are so proud that it shows. We hope to see you again on your next visit to the DFW area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Level Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed February 28, 2013

Spent a night here in DFW last week. Arrived at the hotel very late as I was working in the airport. When i arrived, staff were very friendly. Check in was a breeze. This is an updated Courtyard so the lobby area is very nice. They have computers/printers to print boarding passes. I did not use the shuttle but I understand that you have to call to arrange a pickup. The room was good. Small flat screen TV. The bed was pretty stiff. I was not a fan of that. About a 10 minute drive from the airport. Overall, it's a serviceable Courtyard and I would stay again.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marine2531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex N, Manager at Courtyard Dallas DFW Airport South/Irving, responded to this review, April 23, 2013
Thank you for choosing Courtyard by Marriott Dallas DFW Airport South\Irving! We appreciate your valuable review, and hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed February 26, 2013

We stayed here for one night. Very convenient location to the airport and the airport shuttle was reliable. When we checked in the staff were very friendly and granted our request for a specific room location. The room was a typical courtyard room and was very clean. The mattress was very comfortable. The staff in the restaurant were friendly and the breakfast was great. I would stay here again.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank decoydonna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex N, General Manager at Courtyard Dallas DFW Airport South/Irving, responded to this review, February 27, 2013
Thank you for sharing some of the details of your visit with us. We are all very proud of the work that we do, but we couldn't do it without you! We hope to have you back very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed February 16, 2013

Disappointed in Courtyard. When entering on first checking in or just coming back from an evening meal, the staff at the front desk are very welcoming and go out of their way to welcome you. The hallways and room were clean, quiet and the bed was comfortable. So why am I disappointed? The rooms were small and the TV was placed in an inconvenient location. There was no lotion provided in the bathrooms. My hands dry out in the winter months (especially now with the frequent hand washing because of the flu going around). When brought this to the attention of the front desk staff they provided me with one, but there was never one provided in the room. Lastly, in most hotels they provide basic coffee to us business travelers in the mornings, to take with them. Not here, all of the coffee is behind the counters and has to be purchased, and is only available during serving hours. I felt I was being nickel-and-dimed, and at $134 a night, I feel they should at least provide the basic cup of coffee to the business traveler at irregular hours.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Garytrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex N, General Manager at Courtyard Dallas DFW Airport South/Irving, responded to this review, February 22, 2013
Thank you for taking the time to share your experience with both the hotel, and other travelers considering Courtyard by Marriott Dallas DFW Airport South\Irving! This type of information is a key element to our guests' satisfaction. After all, if we are unaware of a problem, we are unable to provide a resolution.

While your kind words regarding our staff and facility are genuinely appreciated, I am very sorry to see that you were disappointed with your visit.

Standard hotel guestrooms are generally between 300 - 400 square feet. Our property features 350 square feet per guestroom standard guestroom, falling just in the middle.

The location of the television is a Courtyard Brand Standard. It allows the traveler to view their favorite programs from any location of the room.

Lotion in the guestrooms is not recommended for Courtyard properties. Our specific location offers the lotion upon request as a courtesy to our travelers.

We have always offered complimentary 100% Colombian Coffee in our Lobby 24 hours a day. It is located at the coffee station behind our GoBoard. I am very sorry this was not brought to your attention. As of May 2011, we also offer a selection of Starbucks Brand beverages 24 hours a day for those who prefer a custom-made gourmet beverage. Our entire staff, myself included, are also trained Baristas to ensure you will never be without your favorite Starbucks beverage.

I do hope my reply has been helpful. Thank you for staying at Courtyard by Marriott Dallas DFW Airport South\Irving. We hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 15, 2013

We stayed here before a flight back to Toronto for an overnight which turned into 3 nights because of a snowstorm in Toronto.

The staff were excellent! They went out of their way to help us out. We had returned our rental car since we expected to fly out the next day, but our flight was delayed another 2 days. There is a complimentary shuttle which will take you anywhere within a 5 mile radius and we took advantage of it 2 of the 3 days. We also had the manager driving the shuttle once. Looks like everyone at the hotel helps out where help is needed, which I think is a good thing.

The room was very nice, but had no refrigerator or microwave. Beds were comfy. Internet was good (but I learned not to use P2P or you will get cut off for 3 hours or so, which I guess is reasonable). We got pizza one night and the staff were nice enough to let us use the staff refrigerator for the leftovers and their microwave to warm them up the next day.

We had dinner at the restaurant one night. The food was very good, but from a limited menu. The lobby and lounge were very nice. The pool was closed when we were there, but you could use the one at the Marriot Residence Hotel across the parking lot. It was a very quiet place when we were there, but apparently it's busier on weekdays.

There was a small problem with them charging more than agreed to, but it was easily rectified. Overall, a very enjoyable stay!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeffyorama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Dallas DFW Airport South/Irving

Property: Courtyard Dallas DFW Airport South/Irving
Address: 2280 Valley View Lane, Irving, TX 75062
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Family Hotel in Irving
#20 Business Hotel in Irving
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Dallas DFW Airport South/Irving 3*
Number of rooms: 154
Official Description (provided by the hotel):
Courtyard by Marriott Dallas DFW Airport South/Irving is a preferred choice among hotels near DFW airport. We also offer proximity to Dallas Love Field airport. Our accommodations are convenient and designed for the savvy traveler. Enjoy a perfect location in Irving, Texas when you stay with us, close to a range of popular destinations including AT&T Stadium, Irving Mall and Six Flags Over Texas. Delight in modern guest rooms and suites that are well appointed with plush bedding, a large workspace, free high-speed Wi-Fi and a flat-screen TV. At Courtyard by Marriott Dallas DFW Airport South/Irving, we offer a complimentary shuttle to DFW Airport and terrific amenities on our property, including The Bistro restaurant and an outdoor heated pool. ... more   less 
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Also Known As:
Courtyard By Marriott Dfw Airport South/Irving Hotel Irving
Courtyard Irving
Irving Marriott
Irving Courtyard

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