I have never stayed in a Super 8. I have always been afraid it would be a roach motel. I took the reviews to heart and was very surprised at how nice the hotel was. I even filled out the card to compliment them on their facilities. What I didn't know at the time was that the manager is a THIEF. My son, a Marine, was on leave. I made the reservation for New Years Eve so that we would be close to the airport for an early a.m. flight. I was charged via the internet for the room. $68 dollars. At the time of check in, my card was taken, which I understood in case of incidentals. There were no incidentals and upon arriving home, the manager had charged me unther $40.09. The internet company contacted him and he said he would have to talk to me and get my card number for the reimbursement. I called every day for a week and he begin by trying to convince me it was a parking charge. I advised him that my vehicle was only there from 8:30 that night to 6:30 that morning, the time we were sleeping. He then said EVERY time I called that he would check into it and call me back. HE NEVER called me back. I have since called the corporate office and left the matter with them. I hope I get my $40.00. This was my first and last time for this joint. Shame on you DJ, I work hard for my money.
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- Also Known As:
- Super 8 Dfw/North Hotel Irving
- Super 8 Irving
- Super Eight Irving
- Irving Super Eight
- Irving Super 8