My first experience with this motel was excellent.
From the time I checked in to the time I checked out was met with superior service.
I've stayed at many different brands of motels and I have never been met with this
excellent service. Kudos to the front desk and all housekeeping!!!
Home2 Suites
Taking safety measures
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A good value budget hotel, clean and presentable. Comfortable beds and good air con. Very friendly professional staff especially the guy on the front desk,Jose. A real credit to the hotel. I would definitely recommend the red roof chain, we stayed at several on our trip and was always happy with the price, service and quality of the hotels. I will be using Red Roof again if I return to the USA in the future.
Hi Stuart,
Thank you so much for the positive review. I am glad you enjoyed our new Serta Perfect Sleeper beds - they are very comfortable!
I agree with you completely, our staff is amazing! I will definitely be sharing your kind words with them as well as Jose.
We look forward to your next stay!
Red Roof Inn North DFW is located very close to DFW airport, beautiful Grapevine, TX and to all the shopping and restaurants you could want. The property is recently renovated and well maintained. If you're looking for a great price, a clean room, and a nice, quiet stay then this is the place to stay. They offer excellent daily/weekly rates that, by far, beat ANY other hotel within 20 miles. I would highly recommend this hotel to friends and family!!
Hi Stephanie,
We appreciate the positive review. You hit the nail on the head - what we do best is provide an exceptional price and very clean and comfortable rooms!
I will be sure to share your comments with the staff, they do work very hard to make sure all guests are treated like VIP's.
Looking forward to your next visit!
the hotel is great fast service Jason is great to work with
the rooms are newly updated clean remember this is by a airport
it maybe a little loud but the HOTEL is GREAT. Good coffee
nice front desk staff. The staff goes of the way to help Jason is GREAT
he is kind and thoughtful of the guests needs
Hello guest,
Thank you for your positive review! We appreciate you taking the time to share your experience.
I will share your kind words with the staff, I agree with you they are all awesome!
We recently stayed at this property for one night due to a canceled flight,the shuttle picked us up promptly.The front desk staff checked us in right away,they were very helpful in answering our questions,especially a young man by the name of JOSE...We were very happy when we saw our room,looked like everything was brand new...We woke up early and ate breakfast at the denny,s next door, then got the shuttle back to the airport....great hotel at a great price...thank you red roof dfw north
Hi Steve,
Thank you for taking the time to share your experience. I am sure other travelers will appreciate to hear of your experience.
I agree with you Jose works very hard to take care of our guests, I will be sure to share this review with him.
Looking forward to your next stay!
This hotel location is great. Inside DFW area, close to restaurants. We arrived late and asked for a non-smoke room but there is no such thing. The room smells gicarrets and mold. We left with terrible alergy. On the other hand, since we stay only six hours there we felt that we pay for what we had.
Hello guest,
Thank you for taking the time to share your experience. I have looked into your booking and the issue was you booked a smoking room. While the majority of our rooms are non-smoking, we can only provide the room type you reserved when using 3rd party site such as Priceline or Hotwire.
I encourage you to book directly with us for your next stay and that we your room request will be fulfilled and we can get you into a non-smoking room.
Looking forward to your next stay.
