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“Good and Ok”

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Hawthorn Suites by Wyndham Irving DFW South
Ranked #37 of 77 Hotels in Irving
Colorado
Level 4 Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Good and Ok”
Reviewed July 19, 2013

I stayed one night due to a missed connection at DFW. Got 2 rooms, the first was ok, but the bed drew 2 people to the middle due to overuse, and the toilet didn't flush properly. Breakfast was good with hot food -make your own waffles, scrambled eggs, a square of potatoes, and sausage patties, plus oatmeal, OJ, and fresh apples, and pastries. Front desk was helpful and attentive at offering other rooms due to loud AC noises in one. The second room was fine, but one of the 2 phones didn't work, and the toilet wasn't calked to the floor, so using it in the middle of the night was more exciting than I cared for. Shuttle service offered to drive us to local restaurants or food marts. All day service to the airport, with the driver checking with the breakfast room diners before leaving was a nice touch.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SunnyDayPlus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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302 reviews from our community

Traveler rating
    104
    84
    57
    31
    26
See reviews for
91
41
37
104
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Italian first
  • Any
English first
San Antonio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 7, 2013

Tell people ahead of time before they book that there is no pool. If you out source this portion make sure they know as we'll.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
2 Thank Jimmy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunil P, Manager at Hawthorn Suites by Wyndham Irving DFW South, responded to this review, August 14, 2013
It is unfair to give a hotel a rating of 1 of 5 because there is no pool or that the front desk agent did not tell the guest that no pool is on the hotel property when the reservation was made. We always indicate all the great amenities we have during the reservation . In addition, the hotel would have canceled or refunded the guest wihtout a charge but the guest decided to change plans a few hours after checkining in knowing that there is no pool on site during check in.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 21, 2013

At first glance as you walk in it seemed a bit weathered and dim.. I wasn't sure what to expI wasn't sure what to expect from the room. But everyone was friendlyand helpful. The room was clean, the kitchenette immaculate and bed was comfortable. Breakfast, though I had to take it quickly before I shuttled to the airport.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
1 Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Irving DFW South

Property: Hawthorn Suites by Wyndham Irving DFW South
Address: 2323 Imperial Dr, Irving, TX 75062-5943 (Formerly MainStay Suites)
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #37 of 77 Hotels in Irving
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Irving DFW South 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
Welcome to the Hawthorn Suites by Wyndham, an extended stay Irving hotel near the Dallas/Fort Worth International Airport. We are centrally located in Irving between Dallas and Fort Worth. This Irving, TX extended stay is located near Texas Stadium home of the Dallas Cowboys, American Airlines Center multipurpose venue, Rangers Ballpark in Arlington, Six Flags Over Texas theme park, Irving Arts Center, Arlington Convention Center, Fort Worth Stockyards, Dealey Plaza and the Texas Motor Speedway. Many restaurants, major shopping centers and entertainment venues are within walking distance. Guests traveling on business will appreciate additional amenities like a free weekday newspaper, access to fax services, a state-of-the-art business center. Each suite includes one queen size bed or one king size bed or two queen size beds, one queen size sofa bed, a full kitchenette (2 range stove top, full size refrigerator, dishwasher, kitchen sink, toaster, microwave, coffee maker, and pots and pans per request), 32" or 37" HDTV with 60 HD channels and 2 HBO channels, free WIFI internet, free hot breakfast, guest laundry facility, and fitness center. On-site meeting facilities can accommodate up to 30 people for most events and functions. ... more   less 
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Also Known As:
Mainstay Suites Irving
Mainstay Irving
Irving Mainstay
Mainstay Suites Irv Mall

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