We were returning from Frankfurt. Our flight was long delayed and we missed our connection. American gave us a voucher for this property. I consider Hawthorn Suites to be a decent chain and expected a good experience. We were promptly picked up but on arriving at the hotel we were told there were no rooms with two double beds, only one room with a king bed and a convertible sofa. We agreed to accept that. The room was not as described. It was a queen bed in a very narrow alcove with little room on either side and the "living area/kitchenette" had one chair with an ottoman and a table but little else. The chair was not convertible into a bed. Because of exhaustion we fortunately were able to sleep. Whether the hotel actually had no other rooms available or whether it simply took this as an opportunity to get rid of a poor room on an airline voucher I cannot say. Breakfast was slow to come out of the kitchen. Hot items did not arrive until some 15-20 minutes after starting time and we had already filled ourselves on cereal and Danish. Return transportation was provided to the airport.
Property: Hawthorn Suites by Wyndham DFW Airport NorthAddress: 5000 Plaza Dr, Irving, TX 75063-2321
Location: United States > Texas > Irving
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Ranked #56 of 77 Hotels in Irving
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham DFW Airport North 3*
Number of rooms: 96
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- Also Known As:
- Hawthorn Suites Ltd. - Dallas (Dfw Airport) Hotel Irving
- Irving Hawthorn Suites
- Hawthorn Suites Irving