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“Expensive business hotel” 3 of 5 stars
Review of Dallas/Fort Worth Airport Marriott

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Dallas/Fort Worth Airport Marriott
Ranked #20 of 78 Hotels in Irving
Calgary, Canada
Level Contributor
124 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Expensive business hotel”
3 of 5 stars Reviewed March 21, 2013

It's a nice hotel and everything but it's definitely tailored to those on company money. There's a charge for both breakfast and internet, which even on company money I wasn't willing to pay for. Those traveling on own cash and not a gold/platinum member should avoid this hotel and the puny charges. Although let's be honest all hotels at this level are the same way. Restaurant was nice and the Chilean See Bass was AWESOME. However, when we were ordering appys the server offered a non-menu item, seafood platter. Looking at the menu the most expensive appy was $24, also sort of a platter, so we figured how much could it be, $35 at most. When we got the bill, it was $50!! Very unprofessional for him to not mention anything about the price. Rate of 190/night for three weekdays on a huge corporate rate was still quite high. Service in general was good, shuttle to DFW was convenient.

  • Stayed March 2013, traveled on business
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank chunerrrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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423 reviews from our community

Traveler rating
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    167
    74
    21
    12
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
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Bengaluru (Bangalore), India
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed March 16, 2013

Granted it is a nice hotel at first look. But the fact that is is overpriced clouds my objectivity about this hotel. I stayed here for a night and paid 240$. And the toilet still did not flush properly. They still did not give me free breakfast. It does not make sense to stay here when there are so many other lodging options are available around DFW with much better value for money.

  • Stayed March 2013, traveled on business
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank indian1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High Point, North Carolina
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 4, 2013

Room was exceptionally nice, especially the amenities. Food was ok. The worst thing about this hotel is that there is nothing nearby, at least within walking distance. So if you want to shop or do anything off campus, you need a car or a cab.

Location is less than 2 miles from DFW airport but unless you want to spend $24 on a cab, take the free shuttle. You may have to wait 15 or 20 minutes for it. And be sure to call them to request pickup. The shuttle departs the hotel for DFW on the top and bottom of the hour.

We were here for a business meeting and the meeting rooms were great. No complaints.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Dustywater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 2, 2013

I feel bad writing a poor review on the DFW Marriott North and the only thing saving this hotel is their very friendly and helpful staff. They are convenient to the airport with a shuttle running every half hour to/from the airport (10 minutes away), but the poor beds made it very difficult to sleep. It's almost as if I was sleeping on springs and the too-soft pillows only accentuated that. The hotel gym is tiny, which is surprising considering it is a hotel suited to business travelers and has 19 floors of rooms. I stayed there for a work conference, which it is laid out well for, but the horrible bed/pillows only allowed for minimal sleep and the bathroom size barely gave you room to turn around in. Overall the hotel gives a good first impression, but I could not stay here again.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank sjminsd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darwin, Australia
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed February 24, 2013

We stayed here on New Years eve, on a quick trip from New Orleans to Vegas. The hotel was further from the airport than I orignally thought it would be but then I had no idea how big Dallas airport was!! The room was really nice and clean, the front office staff were really friendly and the bell boys were fantastic - really helpful when we wanted to take a tour of Dealy Plaza the next morning, (New Years Day) they organised everything for us the night before - thanks again guys!!! We had dinner in the sports bar as the steak house was closed but they still did a mean steak - the food and the staff again really great. If we ever head back that way we will be back!

Room Tip: Ask the bell boys to book you a 'tourist taxi' with Dr James! Defintely worth every penny yo...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank JaneyWard1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago, Chile
Level Contributor
135 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
3 of 5 stars Reviewed February 19, 2013

I have stayed at two other Dallas/Fort Worth airport hotels, and this is one falls somewhere between them. The Marriott could have better (Grand Hyatt), and it could have been a lot worse (Hotel Bedford Plaza). The Marriott could also have been more expensive (Grand Hyatt), or cheaper (Hotel Bedford Plaza).

This was a planned overnight layover at DFW, since I departed the West Coast on Friday afternoon. I landed just before 9pm and immediately called for the shuttle. After about 20 rings, the call was answered and the apologetic associate advised that the shuttle would arrive in 25-30 minutes. Hoping that this was a worst-case scenario, I exited baggage claim and embraced the cool Texas evening. Well, the shuttle arrived as advertised – 26 minutes after my call. Fortunately, mine was the last stop, and I entered the hotel lobby 5 minutes later. Unfortunately, I was third in line for check-in, and there was only one front desk associate. He was very efficient, but the total toll from gate to room was 45 minutes – longer than I would hope for an airport hotel.

Once inside the room, I was pleasantly surprised by the layout. I entered through a short corridor. The closet was on the immediate left, and then the bathroom was the second door. After passing the bathroom entrance, the room opened up. There was an ottoman, couch, work area, and a king-sized bed. The couch looked a bit tired, but the rest of the furnishings were in good condition. The customary Marriott look and amenities were in place – bed-side lights, reading lamps, and flat screen television. The bathroom featured a shower tub. I am pleased to report that the water pressure and temperature were excellent. Outside of the aging couch, my only complaint with the room was the location. The room was just steps from the elevators, and an exuberant group woke me up at 2:15am as they completed their nightcap. I was initially concerned about the aircraft noise, but since the room faced East, but it was a non-issue. The ideal room would be facing East away from the elevators.

Prior to my morning flight, I had just enough time for a quick run. I passed the indoor pool and hot tub enroute to the health club. The hot tub was closed for repair. There were a few other exercise enthusiasts at 6am but still three open treadmills. The gym was spacious. In addition to the five treadmills, there were also stationary bicycles and elliptical machines. Refrigerated waters were also available as well as sanitary wipes – both of which are very much appreciated.

Finally, I am a Marriott Platinum member and often select Marriott hotels because of the concierge lounge access. I assume that this hotel’s concierge lounge is closed on the weekends, but I am not quite sure. The front desk did not mention the lounge, and I was too tired to inquire when I reached my room. It would have been helpful if the associate had proactively addressed lounge access.

In summary, the Marriott was $60 cheaper than my preferred DFW hotel, the Grand Hyatt. Since I was only at the hotel for 10 hours, I could not justify the extra cost of the Grand Hyatt. In retrospect, I stand by this statement, but it’s not just a passing thought. The Marriott is a more economical full-service option, but the tradeoff is proximity to the airport.

Pros: Full-service hotel 5-10 minutes from DFW terminals once in shuttle, standard Marriott in-room look and amenities, well-equipped health club

Cons: Shuttle wait approached 30 min, no information about concierge lounge

  • Stayed February 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank scl44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed February 8, 2013

As an airport hotel, it's great; as a business hotel it's fine. The DFW Airport Marriott may not be a good family hotel, but it's great if you're coming in for a conference. There is a pool and a workout room, but due to its location in a business/industrial park area, this is not a location where the family could fend for themselves while you're in meetings. I did spot one lonely Subway sandwich shop across the street, but you'd need a car to get to any other restaurants or shopping outside the hotel. There is a Hertz rental car desk in the lobby. But the airport shuttle seems to work well, if you plan to fly in to DFW. It's always available, and there's an airline gate departure electronic board behind the Hertz desk, as well as a computer that will print your boarding pass, so you don't have to wait for an available computer in the business center.

The lobby/bar combo is busy in the evening, standing room only when conferences are at the hotel. There's a mail drop and an ATM just to the right of the check in desk. Lobby bathrooms are to the right and behind the lobby bar.

The large rooms are typical very nice Marriott, and extremely nice as far as airport hotels go! The hotel fact sheet says there are robes in the bathrooms, but I certainly didn't find one, nor a shower cap. Bed headboard did have a reading lamp attached. Ice machines located toward the end of each hallway. I usually really like the ultra soft Marriott beds, but this time I couldn't find the right pillow, so I didn't sleep well. I did hear planes in the early morning, but the sound was so muted, it was more like white noise. Not an issue.

There is free wifi in the lobby, though not in the rooms or conference rooms, unless your conference purchased that option. For me, this was disappointing as I couldn't access my bedtime reading book on my IPad! However, on Friday, wifi suddenly popped up free in all areas. I didn't know if that's a weekend thing, or if it was just a fluke.

Plenty of free parking surrounding the hotel.

The hotel is near the north airport entrance, so if you're driving in from Dallas, you can go west on Northwest Hwy to Hwy 114. Go north on 114 to Freeport Parkway. The hotel is on the corner. If you are highway phobic, you can always take Royal Lane west to Freeport Parkway, and the hotel is about one block to the left of that intersection. Just be prepared to crawl through the many business park areas common in the west part of Las Colinas.

Overall, this is a very nice hotel, lots of marble floors, stairs, counters. Clean bathrooms. Lots of business conducted in the lobby. But not special with thoughtful touches, and not much here for families.

Room Tip: Seventh floor is a women-only floor.
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Jamie-SoloTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dallas/Fort Worth Airport Marriott

Property: Dallas/Fort Worth Airport Marriott
Address: 8440 Freeport Parkway, Irving, TX 75063
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Business Hotel in Irving
#25 Family Hotel in Irving
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Dallas/Fort Worth Airport Marriott 3.5*
Number of rooms: 491
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Also Known As:
Dallas/Fort Worth Airport Marriott North Hotel Irving
Marriott Hotel Irving
Marriott Irving
Irving Marriott

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