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“just what we needed”

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Comfort Inn & Suites DFW Airport South
Ranked #42 of 77 Hotels in Irving
Defiance, Ohio
Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“just what we needed”
Reviewed February 22, 2014

A recent delayed flight made it necessary to stay near the airport. This Comfort Inn was a good choice. Staff was friendly, the room was quiet and the bed comfortable. They happily supplied us with the toiletries we couldn't get because our bags were still with the airline. Even though we got to the airport near midnight, their shuttle still picked us up.
The only complaint about the room was the lighting - too dark, especially near the sink and mirror. While the breakfast had a good variety, it wasn't ready at the 6am advertised. Since we had to catch the 6:30 shuttle, it felt rushed.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank terry c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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211 reviews from our community

Traveler rating
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    16
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 22, 2014

We just took a trip to Hawaii for 8 days and used Comfort Inn as our parking location. It was a great value and very convenient getting us to and from the airport. Mark was our driver and he was a great beginning and end to our trip. We was very happy and positive the whole time, which you don't get all the time. Thanks Mark! Hope to get you as a drive again!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Jacob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 21, 2014

My sister and I spent 3 nights in the Comfort Inn and I think it's fair to say that the room was spacious and the bed was comfortable. Staff were very polite, friendly and approachable and greeted us with a smile each day. There was a free shuttle to the local shopping mall and as long as you arranged a pick up time, the driver returned to bring you back to the Inn. Don't expect punctuality as he was about an hour late but at least he did arrive...eventually! The shuttle bus makes regular (free) trips to and from the airport where we were able to take another bus (small charge) to the local Grapevine Mall. This bus made several stops on a round trip so your able to jump on and off to visit different places. The airport information desk provides you with a timetable of the bus route etc so made it really easy to plan the day.
Anyway back to the Inn, the biggest let down was the breakfast. There was a choice of 2 cereals, bread (toaster provided) jams, fruit (bruised bananas, oranges), waffle maker (mixture available to make yourself), yoghurt and cakes. Not exactly the best selection of food to start the day. I did notice a few hard boiled eggs at the bottom of the fridge on the last day but not sure how long they had been there so gave them a miss. Coffee was on tap and fruit juice and iced water also available. All in all I would say it was ok if your passing through and only need to spend a night there but otherwise I would give it a miss.

Room Tip: They are all pretty much the same.
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lima, Peru
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 25, 2013

Great location near the airport, easy to get there with gps help. Free parking. Next to a gas station and fast food place. The front desk attention is very polite and kind. Good breakfast included, waffles, eggs, toasts, cakes, yogurt, fruits, coffe, cereal, juices, etc. nice area to eat it. All the hotel was clean and neat. I didn't use the pool cause it was november. The laundry room was very helpfull, with good washing machines and dryers available for $1 or $1.25 (don't remember exactly how much). If I ever return to Dallas, I'll definitely go back to this hotel, everything was like the website photos, good service, the price was good and according to the service they give.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andreina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 15, 2013 via mobile

I stayed here for 2 nights with my family for the Cowboy/Packer game. The room was very clean. The safe in our room did not work and the beds were way too small for 3 adults. The bathroom is quite small. When I told the front desk about the safe issue she said I would have to wait for maintenance to come in 3 hrs. Well I had to be at the game so that wasnt going to help. So I had to turn down Maid service because I didn't want them in the room without my stuff being locked up. The hotel was reasonably priced and very convenient to getting around. Only 15 min from stadium. The breakfast was good, same as other hotels. This hotel does offer a free shuttle but only within 2 miles. They have a laundry room and its only 75 cents a load. Cheapest I found at a hotel. Bottom line: great hotel if u dnt want to pay a lot and stay somewhere without all the extras. I would stay again.

Stayed December 2013, traveled with family
Helpful?
1 Thank Angela F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 30, 2013

We stayed there for 2 nights in Nov 2013. We found the hotel room reasonably clean and the beds were comfortable. The girls at the front desk were friendly and helpful (especially Angie!!) which I appreciated very much. Breakfast was nothing fancy but adequate. We found the room rate was very competitive and we would definitely return should we be in DFW again!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Reiselust888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vancleave, ms
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed November 27, 2013

I stayed there on November 25th, 2013. Stayed there isn't quite right since I was only there about 3 hours. AA put some of us there because of a problem with a flight. We arrived at 11:30 p.m.. The guy at the desk said a courtesy van would drive us to the Denny's a few miles down the road since it's the only restaurant that accepts AA food vouchers. When the driver dropped us off, he told the 6 of us that when we finished eating we were to call the hotel and they would come back to get us. So, at 12:10 we called. The night clerk who came on at 12:10 said the shuttle bus service ended at midnight and hung up on us. Neither the night clerk on duty when we arrived nor the driver had told us that. We called back and the clerk said he didn't know anything about us being taken to Denny's and hung up on us again. We called Yellow Cab and they said they wouldn't come out for a 3 mile trip. It was 30 degrees outside. We didn't know what to do. We almost called 911. One of the Comfort Inn guests walked next door to LaQuinta to see if their shuttle bus driver could drive us back to Comfort Inn. Because of insurance purposes, he couldn't, but he did call a taxi driver with a different cab company who came to get us. When we returned to the hotel, which by this time was almost 2:30 a.m., the desk clerk refused to pay the cab fare. He called the manager and said some guests had arrived and wanted him to pay for the cab. Of course the manager said no. The desk clerk didn't explain the situation. We all were so angry and disgusted with the staff at Comfort Inn for the way we had been treated. Because of being stranded, we only got 2 and a half hours sleep before we had to get up and leave.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank melanie39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites DFW Airport South

Property: Comfort Inn & Suites DFW Airport South
Address: 4940 W Airport Fwy, Irving, TX 75062-5801
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites DFW Airport South 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
WHAT'S NEARBY. Located just South of the DFW Airport, centralized to both Dallas and Fort Worth, the Comfort Inn DFW South is the perfect location for any traveler. In this convenient location you will find plenty of dining options, as well as shopping, golfing, and recreational activities all within 10 miles. The rental car facility is just 2 miles from us; and Six Flags, Hurricane Harbor, Cowboys Stadium, and Rangers Ballpark are a short 9 miles away in nearby Arlington. WHY STAY WITH US. Grab a sweet, savory or healthy snack from Your Morning Breakfast®, a complimentary hot breakfast buffet served daily from 6:30-9:30 am. If you need a break, catch some sun and hop into our outdoor courtyard pool. Need a lift to the airport? Let our courtesy shuttle get you there in no time.Plus, you can always stay connected with complimentary hotel-wide wireless internet access! GET COMFORTABLE WITH US. Step into one of our Comfort Inn rooms, featuring our ultra-comfortable plush pillows, a 32” flat panel LCD TV for your viewing pleasure, a microwave and fridge combo, an oversized work desk for King rooms, and more. Our rooms are perfect to maximize work and play. ... more   less 
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Also Known As:
Comfort Inn And Suites Dfw Airport South
Comfort Inn & Suites Dfw Airport South Hotel Irving
Comfort Inn Irving
Irving Comfort Inn

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