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“Comfortable and Clean - Close to DFW”

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Quality Inn & Suites DFW Airport South
Ranked #40 of 78 Hotels in Irving
Reviewed June 22, 2011

Excellent budget hotel. Clean and comfortable. The rooms seem freshly updated with 32" LCD TVs. Typically breakfast in the AM. Value is super.

  • Stayed: June 2011, traveled on business
    • Value
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Thank CaribbeanDon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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179 - 185 of 220 reviews

Reviewed June 21, 2011

The receptionist there was very welcoming, she greeted us as soon as we walked in and assisted us with any questions we had. The rates were great, good shuttle service and the room and hotel were very clean! Would definitely choose Comfort Inn on my next trip.

  • Stayed: March 2011, traveled with friends
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Thank somaliagucci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2011

Nice hotel rooms, kept very clean, good rates and friendly staff.
The hotel is located close to DFW Airport,
its pretty easy to get to the rest of Dallas from here too.
Highly recommend it!

  • Stayed: July 2010, traveled with family
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Thank PinkLemonade74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2011

I come to this hotel as I come back home, very nice people.
Very convenient to buy food and any other stuff, hotel shuttle can take you to any place nearby hotel.
Very close to air port, easy to arive and departure.

  • Stayed: June 2011, traveled on business
    • Value
    • Sleep Quality
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Thank anliwei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2011

Decent stay for end of Texas trip. Nice room. TV had good selection of stations, many in Spanish. Shower top soap dish kept hitting me on the elbow. Breakfast offerings were disappointing in flavor, quality and selection; utensils were tiny and breakfast area itself was very tight. Shuttle got us back to the airport on schedule. If I were to stay here again, I would skip the breakfast and eat somewhere else.

  • Stayed: April 2011, traveled as a couple
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Thank duffbeerdude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2010

We were not aware that Comfort Inn had one shuttle for a North hotel and another for a South hotel. We took the 1st shuttle that arrived at DFW. Unfortunately, it was for the North hotel & our reservation at the South hotel. Rooms were avail at North, but South would NOT release us from our reservation nor pick us up! Both Comfort Inn. A call to corporate was NO HELP. Very lame. We had to take North shuttle back to the airport & wait for South shuttle, then transport to South. Timely delay to weary travelers. "Happens all the time," we were told by BOTH hotels. If I'd wanted to stay at an INDEPENDENT hotel, I'd NOT made reservation at Comfort Inn. Found it GREEDY. Simple solution: Drivers need to ask "Is your reservation at NORTH or SOUTH?"

Stayed: December 2010, traveled with friends
3  Thank marcene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salestx688, Manager at Quality Inn & Suites DFW Airport South, responded to this reviewResponded December 16, 2010

Dear Guest,
We appreciate you taking the time to review our property, and I do apologize that the shuttle confusion posed an inconvenience to you and your friends. In response to your concern about both properties being "Comfort Inn," these properties are franchised therefore individually owned and operated. So although both are the same brand, it is not necessarily the same business. Our shuttles offer courtesy transportation to and from DFW Airport, and to any local surroundings within a 2 mile radius. Unfortunately, Comfort Inn North is about 9 miles away from our property, making it outside of our shuttle radius, which explains why the shuttle could not pick you up from the North property.

Our hotel also has a 4pm cancellation policy posted on every reservation made, meaning you have until 4pm the day of your arrival to cancel or change your reservation without being charged. I am unclear as to what you mean when you say our hotel would not release you from your reservation, but I believe our agents may have informed you would be charged for the room as a no show if it was already after 4pm.

Thank you for your suggestion. I do agree that it would help clear up confusion if shuttle drivers double checked when picking up passengers at the airport to make sure they are headed to the right place. I have spoken with our drivers, and they do frequently try to ask guests which Comfort Inn they are going to, but they will be sure to do this more often.
Please feel free to contact our hotel directly should you have any further questions or concerns.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2010

I found that check in was a very pleasant and easy experience. Which I was very greatful for considering the long flight. The hotel was very clean and comfortable and I stayed at a very reasonable rate.

  • Stayed: November 2010, traveled solo
    • Location
    • Sleep Quality
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Thank dizzy2277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites DFW Airport South

Address: 4940 W Airport Fwy, Irving, TX 75062-5801 (Formerly Comfort Inn & Suites DFW Airport South)
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Irving
Price Range: $66 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites DFW Airport South 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
WHAT'S NEARBY. Located just South of the DFW Airport, centralized to both Dallas and Fort Worth, the Quality Inn DFW South is the perfect location for any traveler. In this convenient location you will find plenty of dining options, as well as shopping, golfing, and recreational activities all within 10 miles. The rental car facility is just 2 miles from us; and Six Flags, Hurricane Harbor, Cowboys Stadium, and Rangers Ballpark are a short 9 miles away in nearby Arlington. WHY STAY WITH US. Grab a sweet, savory or healthy snack from Your Morning Breakfast®, a complimentary hot breakfast buffet served daily from 6:30-9:30 am. If you need a break, catch some sun and hop into our outdoor courtyard pool. Need a lift to the airport? Let our courtesy shuttle get you there in no time. Plus, you can always stay connected with complimentary hotel-wide wireless internet access! GET COMFORTABLE WITH US. Step into one of our Quality Inn rooms, featuring our ultra-comfortable plush pillows, a 32” ... more   less 
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Also Known As:
Comfort Inn And Suites Dfw Airport South
Comfort Inn & Suites Dfw Airport South Hotel Irving
Comfort Inn Irving
Irving Comfort Inn

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