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Embassy Suites by Hilton Dallas DFW Airport South
Ranked #15 of 78 Hotels in Irving
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Satisfactory”
4 of 5 stars Reviewed June 20, 2013

The hotel itself is nice and it's being remodeled in areas. Our room was well cleaned. The beds were comfortable. We did have a few minor issues but they were resolved. Such as no hairdryer in the room on arrival. We needed extra towels and had to call for them each day, instead of extras being left each morning as other hotel chains do. It was inconvenient and we waited far too long one morning for them. The breakfast is very nice but plan for extra time on the weekend. We were also told it didn't start until 7am on Saturday and when we walked by at 7am, needing to get to an appointment, it was packed with people who had been eating a while. That was a disappointment, as we no longer had time to eat. The following mornings were not a problem and the food was good. Overall it was a nice hotel but I'm not sure we'd stay there again because it turned out to be too far from our destination. Be careful of the internet, Wi-Fi is not free, they charge by the day, per device, if you need it.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Angelwings2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this review, June 26, 2013
Thank you for taking the time to review the hotel. Our complimentary cooked to order breakfast is so good that everyone makes sure they stop by before leaving. I am sorry for the long lines.

I hope you choose us again the next time you are in the DFW area.

Steve Cadaret
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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781 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
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English first
Pace, Florida
Level Contributor
68 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed June 16, 2013

I pretty much only stay in Hilton branded hotels when I travel just because they are usually pretty decent. The hotel is very convenient to the airport as well as most other things in the area. Not a whole lot to do extremely close to the hotel but most things are within 15 minutes.

The hotel itself is in excellent shape. The lobby, courtyard and restaurant area are very nice and it is a nice place to sit around. Plenty of parking available close to the doors.

The room was your standard Embassy Suites room however the bathroom is tiny. I am going to have to rethink Embassy Suites if I don't find some with larger bathrooms. The rooms are huge and then they have these tiny bathrooms. It is extremely difficult to try to do anything in there.

The bed was ok, not the best and not the worst but I slept decently.

I had a room with a balcony. It provides somewhat of a view of the runways at DFW. Not close enough that you really hear the planes but it makes for a great view at night.

Overall, pleased with this hotel and if I need to stay in this area again I will definitely look at this one again.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank bishoparc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this review, June 25, 2013
Thank you for taking the time to review the hotel. Having the open atrium and the fountain in the lobby does make for a nice relaxing area any time of day.

Glad you enjoyed yourself and we hope to see you again soon.

Steve Cadaret
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockledge, United States
1 review
5 of 5 stars Reviewed June 11, 2013

Everything about this hotel is excellent. I have never met a more friendly or efficient staff of people. From the breakfast, to the evening reception, to the restaurant and the amazing manager. Wish I had a reason to go to Dallas again so I can stay at this Embassy Suites.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Linda I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this review, June 26, 2013
Thank you so much for recognizing the great hospitality individuals at the hotel. We really love providing a great place to stay in a clean and friendly environment.

Come back soon.

Steve Cadaret
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2013

I have stayed there several times with my family. My family have travelled on their own and also have stayed there. I have stayed in many Embassy Suites and other very nice Hilton Chain Hotels. This is one that can hold their own when it comes to providing outstanding service at what ever time of the day or night that you arrive. The kids love it!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jose T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this review, June 25, 2013
Thank you for reviewing the hotel in such a positive light. We pride ourselves on being the friendliest hotel in town.

We hope to see you again soon.

Steve Cadaret
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hughes Springs, United States
1 review
5 of 5 stars Reviewed June 10, 2013

Very Nice stay will stay again. I recieved this room thru a contest and it was free. The location was great only minutes away from anything you would like to do. This trip we went to a Rangers Game and it only took up 15 minutes to get there. Great place to stay.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Ronnie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this review, June 25, 2013
We love helping out in the community and offering rooms for raffles. I am happy you won and enjoyed the stay. Thanks for taking the time to share your experience.

Go Rangers!
Steve Cadaret
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmond, Oklahoma
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed June 8, 2013

This is not a brand new Embassy Suites. It has been around for a while, and as such is usually cheaper than other Embassy Suites in the area (such as the one in Grapevine at Bass Pro). It is a great hotel, though. It is comfortable, clean, and they serve a great breakfast. They have an indoor pool and Koi in the lobby ponds. So, come expecting a comfortable stay, good breakfast, and a good value at a hotel with a little character. It is VERY convenient to DFW airport, but I have not found plane noises to be a problem.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jack W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this review, June 25, 2013
Thank you for taking the time to post a review of the hotel. Having a great complimentary cooked to order breakfast is always a great way to start you day. Thankful you found the accomodations comfortable as well.

We hope to see you soon.

Steve Cadaret
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
139 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed June 8, 2013

The hotel rooms are spacious and clean, but the decor is very dated. Perhaps not renovated for 15 years or more.

Check in and check out process was efficient and friendly, and a very large open atrium area where they hold complimentary happy hour and also complimentary breakfast. Both were decent, and there was sufficient seating for all.

Nice Crabtree & Evelyn toiletries in bathroom, but the most important thing in the morning is my coffee. The in-room coffee maker did not work, so at 04:30 I called the front desk. As I only called to ask if they had coffee in the lobby at that hour (which they did not) the desk staff was very accommodating and offered to bring me another machine. I thought that was a wonderful gesture of service recovery, however the second coffee machine they brought also dit not work !!! Therefore after waking at 03:45am to start my day, I had to wait until after 06:00 to get a cup of coffee, this was very disappointing.

The beds are comfortable, and as mentioned earlier the room is very spacious with a separate sitting area. However, colors used as well as furnishings are very dated and are overdue for updating. Based on value, I would stay here again.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RobNewYorkCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this review, June 18, 2013
Thank you for sharing your experience with us. I am glad you enjoyed the complimentary breakfast and reception. Please note the furnishings in every guest room are brand new and were part of a 7 million dollar renovation recently completed.

Thank you
Steve Cadaret
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Dallas DFW Airport South

Property: Embassy Suites by Hilton Dallas DFW Airport South
Address: 4650 W Airport Fwy, Irving, TX 75062-5825
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Irving
#27 Business Hotel in Irving
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas DFW Airport South 3.5*
Number of rooms: 305
Official Description (provided by the hotel):
Two miles from DFW Airport, the Embassy Suites Dallas - DFW International Airport South hotel welcomes guests to this all-suite Irving, TX hotel featuring a striking lobby with a Mediterranean-style high-rise ceiling, 10-story tropical atrium, stunning waterfall and beautiful pond with exotic fish. Relax in the comfortable master bedroom or living room, and watch a movie on one of two cable televisions. Stay connected with high-speed internet access, available for a nominal fee, a well-lit work desk, and two speaker telephones. Work out in the fully equipped Fitness Center or in the indoor pool. Enjoy the complimentary cooked-to-order breakfast every morning and complimentary beverages and snacks at the evening Managers Reception. Enjoy a delicious meal at Capistrano's, the on-site hotel restaurant. ... more   less 
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Also Known As:
Embassy Suites Dfw Airport South - Irving Hotel Irving
Embassy Suites Irving
Irving Embassy Suites
Embassy Suite Irving Texas

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