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Embassy Suites by Hilton Dallas DFW Airport South
Ranked #22 of 77 Hotels in Irving
Reviewed May 13, 2013

Large suite, very dark. The location is good if you want to be by the airport but there is nothing that is nearby. Staff was friendly, food was ok. An average hotel at best at a reasonable price. The breakfeast and cocktail hour a nice touch, but overall I felt the hotel was "tired" and needed a little refresh

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Bruce W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this reviewResponded May 21, 2013

Thank you for staying with us at our hotel. I appreciate your candor; we look for reviews to provide insight into our hotel and our guest suite appearance is an area we are actively examining. I welcome any additional comments or suggestions you would like to share.

Thank you,
Steve Cadaret

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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947 - 953 of 1,075 reviews

Reviewed May 13, 2013

If you are a smoker, this might be the property for you, but for those who like a clean; fresh air property you'd be best to stay away. The whole inside of the property smells of stale old smoke. Even though there are non-smoking rooms, the air quaility is not good and with just one night stay my throat was irritated and eyes were burning. Just not what I have come to expect from the Embassy Suites name!

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Chip_Miller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this reviewResponded May 21, 2013

Thank you for taking the time to share your feedback about our hotel. We apologize for the inconvenient smell during your stay. We are happy to announce that we will be converting to all non-smoking rooms in the near future. We hope you will give us a second chance if you return to the area.

Steve Cadaret

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2013

Suites are a bit out of date, bathrooms are small, took awhile for our A/C to get cool, but hotel is very pretty and the manager's reception and the complimentary breakfast was awesome and well worth every penny that we paid for hotel. The eating area is beautiful and makes eating breakfast there relaxing and soothing. Best breakfast and atmosphere we have had at any hotel in this area!

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Pamila S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this reviewResponded May 24, 2013

Thank you for reviewing the hotel. I am happy you enjoyed the breakfast and great atmospehre at the property. We hope you return soon to see our updates.

Thank you,
Steve Cadaret

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Reviewed May 7, 2013

We stayed here for 1 night and really enjoyed the hotel. The hotel was nice and clean. The inside was very beautiful. The employees were friendly and overall really helpful. I would definitely stay again here when in the area.

Room Tip: We stayed on the 7th floor and could not hear our neighbors in the room. We could hear kids from the...
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  • Stayed: May 2013, traveled with family
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Thank STUART_KilleenTx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this reviewResponded May 22, 2013

Thank you for taking the time to review the hotel. We are happy you enjoyed your stay.

See you next time.

Steve Cadaret

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Reviewed May 7, 2013

Totally thrilled with this hotel. Easy location from DFW International Airport, Beautiful lobby with bar, gorgeous formal dining and cafe with a Gazebo, waterfall, lots of live greenery, great service and great food. Fabulous full breakfast buffet. Had my after-wedding night and breakfast gathering there, have our anniversaries there, had my daughter's college graduation party there. The staff, catering, and ambience are the very best. The rooms are comfortable, and accommodating at very best.

Room Tip: Ask to see your room, but all are good. Go online to get the best price for your room. Enjoy the l...
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  • Stayed: December 2012, traveled with family
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Thank dglukach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this reviewResponded May 22, 2013

Thank you for the excellent review. I appreciate you taking the time to share your experience with others.

See you on your next trip.
Steve Cadaret

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2013

Both elevators were NOT working at one end of the hotel. They were not marked OUT OF SERVICE. And the hotel was PACKED for the weekend. The desk clerk just shrugged when I told them that was extremely poor planning and execution, for those to be not working when the hotel was completely packed with sports team members! This hotel is EXTREMELY difficult to get to via the restricted access access-road. Find another one that is easier to access. Overall Embassy Suites are usually nice and easy to get to. Not this one.

  • Stayed: April 2013, traveled solo
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Review collected in partnership with Embassy Suites Hotels
Thank Alan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this reviewResponded May 22, 2013

I sincerely apologize for the inconvenience imposed during your recent trip. I appreciate your flexibility as we experienced an abnormal situation. Thank you for taking the time to share your experience with us. Hopefully we get another chance to provide you the accomodation you deserve in the near future.

Thank you,
Steve Cadaret

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2013 via mobile

We are Hilton Honor member but we were put in one of the last 6 rooms that still have old furnitures and cabinets and haven't remodel yet. The layout in the room was big and huge in every room EXCEPT for the BATHROOM. It was tiny and oddly configured (I'm a small petite person and couldn't maneuver around it). The breakfast was great but ridiculously long line on weekend after 8:45am. The management needs to control the kids in the common area. They were loose, running around, screaming, and banging on things at 11pm -12:30am. The windows weren't insulated well so we can hear plane goes up & down easily.

  • Stayed: March 2013
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Thank travel_addict_bb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this reviewResponded May 22, 2013

Thank you for taking the time to review the hotel. I apologize you received one of the last unfinished suites. We have since completed all the guest rooms and are looking forward to welcoming you back soon.

Steve Cadaret

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Dallas DFW Airport South

Address: 4650 W Airport Fwy, Irving, TX 75062-5825
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Irving
#27 Business Hotel in Irving
Price Range: $102 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas DFW Airport South 3.5*
Number of rooms: 305
Official Description (provided by the hotel):
Two miles from DFW Airport, the Embassy Suites Dallas - DFW International Airport South hotel welcomes guests to this all-suite Irving, TX hotel featuring a striking lobby with a Mediterranean-style high-rise ceiling, 10-story tropical atrium, stunning waterfall and beautiful pond with exotic fish. Relax in the comfortable master bedroom or living room, and watch a movie on one of two cable televisions. Stay connected with high-speed internet access, available for a nominal fee, a well-lit work desk, and two speaker telephones. Work out in the fully equipped Fitness Center or in the indoor pool. Enjoy the complimentary cooked-to-order breakfast every morning and complimentary beverages and snacks at the evening Managers Reception. Enjoy a delicious meal at Capistrano's, the on-site hotel restaurant. ... more   less 
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Also Known As:
Embassy Suites Dfw Airport South - Irving Hotel Irving
Embassy Suites Irving
Irving Embassy Suites
Embassy Suite Irving Texas

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