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“Really nice DFW Hotel”

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Embassy Suites by Hilton Dallas DFW Airport South
Ranked #23 of 77 Hotels in Irving
Reviewed March 13, 2013

We stayed at the Embassy Suites DFW South for one night and really enjoyed it. We called the hotel after we picked up our luggage and the complimentary shuttle arrived in about 15 minutes. Once at the hotel, we were recognized as Hilton Honors Gold members and received complimentary internet access. The hotel has an atrium and all rooms open onto it. Our room was one a corner in the third floor and it was very quiet – no noise from other rooms, the nearby highway or the airport.

The room was a spacious two bedroom suite with two large flat screen televisions. The living room area had a microwave oven, mini-fridge and a coffee maker. It also had a large work desk with an ergonomic chair.

From 5:30P-7:30P there was a complimentary manager’s reception. It included “all-you-could drink” beer, wine and mixed drinks and soft drinks (for individuals not consuming alcohol). The bartenders and wait staff were all very attentive and willing to prepare whatever drink was chosen (we enjoyed a very nice red wine). The appetizers included chips, salsa, a 5-layer dip (beans, onions, tomatoes, cheese, sour cream), diced melons, some small bread slices and pop corn made in an old-fashioned kettle popcorn maker. The latter was a big hit with the kids (and there were lots of them due to it being Spring Break for many students). During the course of the evening, you could also order off the restaurant menu which offered some reasonably priced fare (items like a burger with fries for $8.50 and/or quesadillas for $7.00).

In the morning, we were able to enjoy a “cooked to order” breakfast and there was no problem in obtaining an egg white omelet. Despite the hotel being fully booked, we had only a short wait at the omelet counter. There were numerous items you could choose to customize your omelet. Then there were potatoes, bacon, ham, etc. If you want a quicker breakfast, there is a hot food bar with scrambled eggs and other items available (an attendant is there to assist with serving). In addition to hot items, the buffet also included cold cereals, yogurts, breads and assorted fruits. The coffee was quite good too and soft drinks also were available.

The return shuttle to the airport runs on the hour and half-hour and only took about 10 minutes to reach the airport despite the early morning rush hour.

We’ll definitely be returning to the Embassy Suites DFW south again!

  • Stayed: March 2013, traveled as a couple
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1  Thank ExcellentAdventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this reviewResponded March 20, 2013

Thanks for taking the time to write such a long review. I must say I agree with everything you have written. There is no doubt we are the best deal in town with all we have to offer.

See you soon,

Steve Cadaret
General Manager

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Reviewed March 10, 2013 via mobile

We stayed for 1 night. The hotel has been recently renovated and our room was fine. We had a king suite with a balcony and it was perfect for our stay. The managers reception is a limit of 1 drink per person each time you went to the bar. Most we've been to are 2 each time you go to get a drink. The breakfast was wonderful but the line was VERY long, so be ready to wait.
I read some bad reviews, but our experience was great!!! Also, we ordered pizza from Vito's (suggested by the front desk) and the pizza was AMAZING!!!!!

  • Stayed: March 2013
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Thank nickel5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this reviewResponded March 20, 2013

Thank you for sharing your experience on TripAdvisor. I am happy we were able to provide a good, clean and comfortable stay for you. The breakfast is great but does get a little crowded during the weekends and holidays with more guests in each room. Hopefully you got something good for waiting.

See you next trip,

Steve Cadaret
General Manager

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Reviewed March 5, 2013

I stayed at this hotel for a week in early February 2013. I would not recommend staying here. First, the wifi was extremely slow. I've stayed at hostels in third world countries that have better wifi. Unless I was lounging in the lobby, the wifi signal was virtually nonexistent. Second, the elevators are painfully slowwwwww. The bathrooms are very tiny. So tiny, in fact, that you cannot step out of the bathtub without touching the toilet (gross) or the bathroom door. You can hardly turn around in the bathroom. Also, the hotel is somewhat rundown. On the surface it looks renovated; however, upon closer inspection, you can definitely tell the age and poor condition of the hotel. The positives: great staff, cooked-to-order breakfast, and the nightly manger's reception. All in all, this hotel is extremely disappointing for an Embassy, and there are definitely better hotels in the area.

  • Stayed: February 2013, traveled on business
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Thank QTPyePop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this reviewResponded March 11, 2013

We appreciate your feedback and will work on the internet and elevator speeds. We are happy the complementary breakfast and drinks at the evening reception met your needs.

Thanks
Steve Cadaret

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Reviewed February 27, 2013

This hotel is right by the airport so it makes it easy to get to the airport in the morning because you do not have to deal with traffic. I always stay here when I am flying out on an early flight. Or, if you do not have a rental car they have a free shuttle to the airport. The location of this hotel is not great for easy access to downtown Dallas so I would not stay here if that is your goal as there are better locations for that. This is simply a nice airport hotel.

  • Stayed: January 2013, traveled on business
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Thank DanielD85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this reviewResponded March 11, 2013

I am happy you choose the Embassy Suites DFW South each time you need airport accomodations. There are so many hotels to choose from but I feel we are the best for getting in and out quickly.

Thank you for taking to time to recognize that and the time to write a review.

Steve Cadaret
General Manager

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Reviewed February 13, 2013 via mobile

We did a park and stay with a hotel near DFW due to the distance of the drive to the airport from our residence. There were no additional fees for parking and the shuttle service to and from the airport was prompt and professional. The hotel seems a little dated, but do not let that sway you towards a negative feeling, the place is very comfortable and every staff member we interacted with was incredibly friendly. The food prices and room service was priced very low compared to many hotels. We will be staying with Embassy Suites again. And possibly sooner than later just for a little "getaway".

  • Stayed: February 2013
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1  Thank DJtravels405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this reviewResponded March 11, 2013

Thank you for taking the time to write a review. We are delighted you were able to have a stress free shuttle ride to the airport. The new designed Capitrano's restaurant and new Stars Sports Lounge provide excellent food choices. Please check us out again soon.

Steve Cadaret

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Reviewed February 12, 2013

Rooms were clean, beds comfortable, and everything worked! Complimentary breakfast was superb - doesnt get any better - great selection too. Conveniently located to DFW. Complimentary airport shuttle. Courteous employees. Offers a goverment rate.

  • Stayed: February 2013, traveled on business
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Thank HoosierOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this reviewResponded February 22, 2013

Thank you for the great review. Booking a room at the government per diem, with a complimentary made to order breakfast, complimentary happy hour, and a complimentary airport shuttle sounds like a great deal.

We look forward to seeing you next time.

Steve Cadaret
General Manager

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Reviewed February 8, 2013

We have 3 kids, so finding a hotel that is clean, affordable and fun can be chore. Embassy suites fits the bill and then some. The staff are friendly and helpful. The rooms are comfy and fit all 5 of us easily. The atrium where breakfast and the managers special is served is lovely with the fish filled stream and large trees. The kids thought the indoor pool was great and so cool to watch the planes fly overhead through the glass roof. The included breakfast was better than home, I have to admit.

  • Stayed: February 2013, traveled with family
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Thank SugarlandRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHR-Maverick, General Manager at Embassy Suites by Hilton Dallas DFW Airport South, responded to this reviewResponded February 22, 2013

Wonderful! Thank you for writing such a fantastic review. The rooms are spacious, and the breakfast is better than those hotels that charge for it.

It is always nice to hear the kids enjoyed the beautiful atrium, waterfall, and pool area. There is no reason to leave once you get here.

Thanks again and we hope to see you soon.
Steve Cadaret
General Manager

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Additional Information about Embassy Suites by Hilton Dallas DFW Airport South

Address: 4650 W Airport Fwy, Irving, TX 75062-5825
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Irving
#27 Business Hotel in Irving
Price Range: $102 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas DFW Airport South 3.5*
Number of rooms: 305
Official Description (provided by the hotel):
Two miles from DFW Airport, the Embassy Suites Dallas - DFW International Airport South hotel welcomes guests to this all-suite Irving, TX hotel featuring a striking lobby with a Mediterranean-style high-rise ceiling, 10-story tropical atrium, stunning waterfall and beautiful pond with exotic fish. Relax in the comfortable master bedroom or living room, and watch a movie on one of two cable televisions. Stay connected with high-speed internet access, available for a nominal fee, a well-lit work desk, and two speaker telephones. Work out in the fully equipped Fitness Center or in the indoor pool. Enjoy the complimentary cooked-to-order breakfast every morning and complimentary beverages and snacks at the evening Managers Reception. Enjoy a delicious meal at Capistrano's, the on-site hotel restaurant. ... more   less 
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Also Known As:
Embassy Suites Dfw Airport South - Irving Hotel Irving
Embassy Suites Irving
Irving Embassy Suites
Embassy Suite Irving Texas

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